Carpet Showrooms
What did you like best about Albertson's Abbey Carpet and Floors?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/7/08 and 7/21/08. Customer last names have been initialized for privacy.
"They got on the job, and they got it done quickly." -Charles H.
"They were fine." -Christie F.
"Their price was nice." -Debbie D.
"They were close by, and they were very nice. They finished installing the carpet the next day." -Dell L.
"I know the boys, and I trust them. I think they are honest." -Janet M.
"They are local, and they get what I need in a hurry. They are honest too." -Janice C.
"The service is good. The owner, Mark, is very truthful, reliable, and friendly. I have used him for years." -Jim S.
"It was a very pleasant and easy experience." -John L.
"They were just really knowledgeable and easy to deal with. Their estimate was reasonable as well." -Julie R.
"You can rely on them. They are trustworthy, and they have decent prices." -Marshall Z.
"Their customer service, they were just fabulous to work with." -Mittie R.
"They install very well." -Ribeiro
"They are a genuine business. I don't have any complaints about them." -Ruth C.
"I like everything about them." -Sonja D.
"They had a good price, and they treated me really well." -Tom C.
"They were professional." -Mike C.
"I liked their attitude, their personnel, and that they had a good work ethic." -Louis C.
"They worked with me on scheduling, and they were very nice. I also liked that they were a local company." -Margo H.
"Their helpfulness" -Roger H.
"I like the owner. He is very responsive." -Lynn B.
"The quality of their installation is good." -Jason K.
"They were very courteous, prompt, and helpful. They took their time to serve me. I was really happy with them, and the price was right." - Theresa Y.
"I've used them for over twenty-five years. They are very professional and personable. They are very precise and fast as well. I would recommend them to anyone." - Stan W.
"They came in a timely manner and got it done pretty fast." - Bryan W.
"They gave me a good price. They came at the last minute and did a good job. It was fast. I was really happy with them." - Joe W.
"Very helpful and punctual, and they did what they said they would do." - Brian W.
"Quick, efficient, and they did a good job." - Larry V.
"They are very helpful and honest people." - Frank V.
"I liked the promptness of the appointment time." - Mike U.
"They are easy to work with." - Mike T.
"I liked their pricing. The salesman was very helpful and did a good job." - Karen T.
"Their response time, expertise, and knowledge, they gave great customer service overall." - Sheila S.
"They were efficient, fast, and did what they said they would do." - Ted S.
"I really liked the way they installed the tiles in our bathroom. They did a beautiful job." - Diane S.
"They took over, and I didn't have to do anything." - Beatty S.
"Mark is very nice. If there is a sale, he lets me know. I own apartments, and he always keeps me updated." - Jackie S.
"The personalities of the people I dealt with" - Bobi S.
"They were really friendly, courteous, and they worked with us on the price." - Ms. S.
"The overall service" - Kathy S.
"The overall service, it was beyond excellent service." - Tami S.
"They were friendly, and they did a really good job. I thought their prices were reasonable too." - Kathy R.
"The general professionalism of the business" - Colette R.
"The price and the fact that they seem to be able to work with you" - Daniel R.
"I liked the professional work that they did. The workers cleaned up after themselves. They had quick response to issues, and they were very easy to work with." - Yvonne Q.
"They offer a very fast service." - Charles P.
"The customer service, and the salesman was very pleasant and straightforward." - Evelyn P.
"They have a lot of products, and their prices are very fair." - Nick O.
"They were the best. We were satisfied with their fast service." - Reyna M.
"They were on time, the price was competitive, and they did their job." - Steve M.
"They were local." - Merrilyn M.
"Price and quality" - Eugenio M.
"They were pretty friendly and very helpful with ideas." - Tommy M.
"The price was reasonable. They were quick and did a good job." - Jack M.
"The variety in the showroom, and they showed up on time." - Adam L.
"They were very helpful in the store, and the pricing was good." - Doris L.
"Promptness and excellent products" - Hc L.
"They were on time and did exactly what I wanted them to do. They moved fast." - Ron K.
"They did their research and got the flooring I wanted. It was very amazing." - Phyliss K.
"The selections and customer service" - Jim K.
"The service" - Denise J.
"Their services" - Kim J.
"They were very informative and patient with us. They took their time to service us. They were perfect." - Suzanne H.
"Pretty much everything" - Duncan H.
"They know what they are doing." - Ernest H.
"They are fast, neat, and right on schedule." - Donald H.
"The service was very good, and they did an excellent job." - Maria H.
"They did everything they said they would do, and the product was good. They were very efficient, and the service was good." - Dale H.
"We were pleased with everything." - Chris G.
"The installation, and the workers were fine." - Diana G.
"They were very prompt, accurate, and the overall quality was good." - Ed G.
"The quality of the installation" - Ann G.
"Very helpful and good quality work" - Steve E.
"Their promptness, fast service, and the quality of the workmanship" - Cheryl D.
"I thought they did an excellent job. I would recommend them." - Bill D.
"I was totally pleased with everything. I would give them an"11" across the board. I expressed that when I was in the store." - George D.
"They were quick and efficient." - Joe D.
"Friendly, and they were here when they said they would be. They kept their promise." - Herbert C.
"The flexibility to work with my schedule" - Gary C.
"Quick and neat" - Arthur C.
"They were very easy to work with, and the price was right." - Robyn B.
"I've used them like six times already. I liked the fact that they kept their appointments and made sure they were always on time. I felt like the prices were reasonable. They were personable and just a great company to work with. I would recommend them to" - Carolyn W.
"I liked their servers. They were very nice and quick." - Edward W.
"The quality of the carpet" - John W.
"Things were done expeditiously. I liked the price quote and the good workmanship." - David W.
"I've used them for years. When I call, it's a personal thing. Mark is great." - Debbie S.
"The person who installed the floor was nice. Mark was very helpful in selecting the floor." - Kara R.
"They were pretty helpful." - Phyliss R.
"The quality of the work" - Susan R.
"Helpfulness" - David O.
"They made the installers do the right thing by having them fix their mistake." - Robert O.
"I liked their customer service in the store." - Juliette M.
"The prices and the customer service" - Patty K.
"The quickness" - Albert K.
"They came to put the carpet in, and they were just fine." - Barbara D.
"Their customer service, and they are personable. Their pricing for high quality is very good." - Diane D.
"I liked Mark's sales advice and expertise." - John C.
"I've used them before. The service is great, and it is fairly priced. I'm very satisfied with them." - Greg B.
"They were very helpful with my carpet needs. The carpet turned out really nice. Overall, I'm happy with it." - Dennis T.
"They were easy to work with, and the price was good." - Robert S.
"I thought their pricing was reasonable." - Linda S.
"Prompt service" - Theautis P.
"I liked Mark and the quality of my carpet." - Denise P.
"I thought they followed up well." - Rosanne N.
"They were able to get it done in a timely manner." - Joe L.
"The selection" - Jayne L.
"Their services" - Michael K.
"They made it easy for us. I thought they did a good job." - Mark K.
"Their friendly customer service" - Sable H.
"They were quick and efficient. I also felt that they were honest. They did an excellent job." - Clifford F.
"They were courteous, and they took care of us. They had good selections too." - Deborah D.
"They cleaned up really well." - Charles D.
"They were quick." - Roger D.
"The installers did a good job." - Rachelle B.
"Their prices" - Dean V.
"I thought Mark was very cooperative and did a very good job. In the end, we were satisfied." - Mike S.
"They got the work done." - Amanda S.
"Their willingness to be there when you need them" - Steve R.
"Craftsmanship" - Rod D.
"The actual quality of the carpet" - Shawana T.
