Plumbing

Solano County

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What did you like best about Advanced Plumbing and Rooter Service?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/5/2008 and 1/27/2008. Customer last names have been initialized for privacy. 

"They arrived on time and did what they said they would do." - Tommy A.

"They did the job." - Earl B.

"I trust them. They always do a good job. I know I can depend on them." - Marie B.

"The guy came out in an emergency, and his response time was great." - Yolanda B.

"They are excellent. Any time we call, he comes right out. I told my neighbors about him as well." - Ruth B.

"They were very professional about their work, and they did a great job." - Douglas D.

"They were on time. Everything they did was fine." - Rosemarie D.

"Dan was very nice, and it was easy to get a hold of him. The job was done on time as agreed. It was the best service that we have ever received."
- Pompeo D.

"They came, did the job, and then went home. I was happy." - Evelyn F.

"They were professional and had great customer service." - Donna F.

"They were very punctual. Their staff was very knowledgeable, and they got the job done." - Enrique G.

"He came right out, took care of the job, and he knew exactly what he was doing. He didn't try to hustle me." - Carl G.

"Everything they did was fine." - Carol G.

"He gave us excellent service, so I have recommended him to several friends." - Mike G.

"They were fast and on time. They came out the same day, and the guys they sent out were very friendly." - Lana H.

"They came out and did what needed to be done, without any problems." - Arthur H.

"They knew what the problem was, and they were able to fix it right away. I also liked the price."
- Rose H.

"They did an excellent job for us. I was impressed by how fast they were." - Ray H.

"They came in, identified the problem right away, and fixed it." - Joanne J.

"Their customer service" - Dustin J.

"They are very personable, very clean, and they care. We have used them several times, and I would highly recommend them." - Lori J.

"The guy who came out was friendly, prompt, and knew what he was doing." - Cynthia K.

"He was prompt and good. He kept me informed of what he was doing and what I needed to watch for." - Pushpa K.

"Josh was wonderful. He really worked hard to find and correct the problem." - Shirley L.

"Their responsiveness, honesty, and the fact that I phoned them after hours, and they came right out to help me." - Harry L.

"I liked Dan, the owner. Everything was great." - Tom L.

"They were very prompt. We had a major emergency. In my opinion, they did an excellent job." - Bill M.

"Their promptness" - Ed M.

"Their ability to do the job right" - Laura M.

"Their promptness, they came out and dealt out with our plumbing problem quickly." - Beverly M.

"I like the fact that they come right out when you call." - Nick M.

"They come when they say they will, and they do a very good job. They are very clean, and the people who work for them are very nice." - Marlowe O.

"Good service, I was able to get the appointment quickly. It was fantastic. I was very satisfied."
- Jay O.

"They really try to satisfy their customers and give no hassle service." - Jonathan P.

"I was impressed by their prompt service." - Marie P.

"They are very personable." - John P.

"The guy who came here was really nice and courteous. He told me the truth. He provided good customer service." - Angelique P.

"Their professionalism and friendliness" - Gil Q.

"Fast and efficient" - Scott R.

"The guy who came out was friendly and did a great job." - Gorge R.

"Daniel is professional. He is a very nice guy who always comes through for me." - John R.

"They were really wonderful. I am very happy with the work they did for me." - Kristie S.

"They came out, and they were good." - Larry T.

"They responded faster than I thought they would. I have some plumbing background myself, and the fellow who came out did an excellent job. He did all of the steps correctly. They provided and installed a hot water tank and replaced and tightened a faucet for me." - Dennis T.

"They were very professional, nice, and they did a good job." - Betty T.

"How they came out right away" - Thelma T.

"They came at my convenience and had the part ready. The technician was also very friendly." - Marceline W.

"They were well received by other people in our area. They came out quickly and did a good job. He seemed to care about the customer and not just making a buck." - Leon W.

"Their hospitality and service was very good." - Jamie W.

"We had a mess during the flood, but they really helped us out. It was the middle of the night, and they really came through. We almost lost everything." - James W.

"They were very prompt." - Timothy W.

"They were prompt, and they didn't add any extra charges." - Joseph W.

"They were prompt, fast, and did good work." - William W.

"I liked his staff. They were ready and willing to learn." - Marian W.

"They worked very quickly. They were also professional and came out right away. The job was done right." - Linda Z.

"They came out fast and seemed honest." - Kara C.

"Timeliness" - Scott D.

"They were very honest. They came back out when there was a problem, but didn't charge me for the visit." - Chris D.

"They were good. The guy who came out did what he needed to do." - Steven F.

"We called them in the morning, and they arrived shortly there after. They did the rooter service and had the problem corrected in no time. They were professional and did a good job." - Charles H.

"I thought they were flexible." - Mike J.

"They related very well to us." - Tony K.

"They were quick, showed up on time, and completed all of the work that was necessary. I have recommended them to several friends." - Lou P.

"They seemed to answer my questions. They were pretty personable and gave good customer service." - Jason M.

"They respond quickly, and their work is very good." - Steve S.

"They did good work and were very professional. I referred them to the property manager, and he has used them as well." - Earle S.

"Their promptness" - Tanya

"They came right out and fixed the problem." - Bobby T.

"They got my heat back on." - Carol W.

"They did what they said they would do in a timely manner." - Denton A.

"They did exactly what my wife wanted them to do." - Mark B.

"They were friendly, and the quality of the work was good." - Danielle B.

"They were fast." - Margarita B.

"They got the job done without any problems, and they didn't overcharge me." - Daisy C.

"They got the job done." - Arthur C.

"Their quickness" - Bill C.

"They seemed honest, fast, and easy to work with." - Aaron H.

"They were quick to get out." - Dave J.

"I liked that they thoroughly explained what they were going to do. They installed some toilets for us." - Carmen K.

"The serviceman was very helpful, clean, and efficient." - George K.

"I liked the information that I received on how to take care of my appliances." - Dalis M.

"They were willing to work with some of the parts that I had at the house. They used the copper tubing I had instead of charging me for theirs." - Shannon P.

"He was personable and knowledgeable." - Arleen P.

"They came out right away and went right to work." - Betty P.

"They seemed to be very professional, and they got the job done." - Bill P.

"I really liked the guy who came out here to do the work. He was really nice, friendly, and offered good suggestions. He was just a really nice guy." - Jerry P.

"Friendly service" - Sandy R.

"They came back out to show me how to operate the system correctly." - Curtis S.

"They came right out and corrected a problem I had with the toilet in one of my rental units." - Gloria S.

"They came out right away and were easy to work with." - Steve S.

"I thought the guy was honest, upfront, and knowledgeable." - Edward W.

"They came out right away, and they did a good job." - Tony Y.

"They were fast and reliable." - Natasha Y.

"They were flexible." - Mike B.

"They were quiet." - Jose C.

"They were professional." - Marvin O.

"Colin was very courteous and earnest. He was also very easy to get a hold of." - John W.

"Honesty and quickness" - Robert Y.

"They were on time, and they cleaned up their mess when they finished. Their service was good." - William Z.

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