What did you like best about A-1 Guaranteed Heating & Air, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/24/2008 and 1/29/2008. Customer last names have been initialized for privacy. 

"They were very straightforward and honest." - Bud A.

"They were friendly, timely, and took good care of their work area." - Arvind A.

"Greg is one of the best technicians out there. If he says he'll be there and open the door at ten, he'll be there." - Al A.

"We liked everything. They were prompt, courteous, and they stood behind their work." - Kathy A.

"They did what they said they were going to do. They took care of what we needed when we called."
- Aaron B.

"It was the best work I have ever seen. I was in the Navy twenty-five years, and in eight hours, they did more work than others would do in two or three days. They did a beautiful job. They came in and had their plans laid out." - George B.

"They were right on the job, and they stood by their word." - Al B.

"I have a service contract with them, and they do what they say they'll do." - Bertell B.

"They did the job, they stayed late, and they persevered." - Darrin B.

"Their communication, quality of work, and the neatness of the whole job was great. They kept their word. When I had a problem, they were very prompt to fix it. They were very friendly and professional." - Debbie B.

"They were prompt, they did a good job, and they cleaned up after themselves. They answered any questions we had." - Cecile B.

"They were efficient, on time, and they finished the job in a timely manner. They answered any questions I had. I'd recommend them to anyone." - Susan B.

"They were very efficient and personable." - John C.

"They were quick, clean, and their work was checked out thoroughly. When they came back to fix a problem, they were very prompt." - Carol C.

"They were functional, very clean, and respectful." - Haley C.

"The price was really good, and the service was great. Bob was a really nice guy." - Edna D.

"They knew their job and business. They were efficient and clean. They answered all of my questions." - Richard D.

"They were reasonable, and the job was easy for them to install." - Charles F.

"They were friendly and competent." - Jimbo F.

"They knew what they were doing. I'd recommend them to all my friends." - Linda F.

"They answered my questions, and they were knowledgeable. When I had a problem, they were very prompt to fix it, good customer service." - Anita G.

"They were very flexible when it came to the appointments." - Jefferson G.

"They have good quality and good service."
- Thomas G.

"They were prompt, quick, and really friendly."
- Jose G.

"They seemed very knowledgeable and nice. The price was reasonable." - Ann H.

"They were very professional, on time, and quick to fix any problems." - George H.

"They were clean and friendly." - Amy H.

"They knew what they were doing." - Vernon H.

"They were really nice and showed me everything, so I would know how to work everything." - Gladys H.

"We liked the fact they were a family owned business. There was a very young individual who was respectful, courteous, and fun." - Ken J.

"They were professional and on time. We were totally happy with everything." - Mike J.

"It really heats the house. The furnace they installed is really efficient with keeping the house warm and it saves us money." - Jimmy J.

"The Hiteshews are honest and wonderful people." - Ed K.

"They were very courteous and professional. They worked with us on pricing. They knew what they were doing." - Ron K.

"They were very professional and stuck with the job until they were finished. I thought they did an excellent job." - Yvonne L.

"They were courteous and clean. When I had a problem with my unit, they came out and took care of it. I liked everything about them." - Gerald L.

"They were recommended to me by a friend. They did a good job." - Paul L.

"The technician was super. I was very happy with the outcome." - John M.

"They were prompt, and they knew what they were doing." - Mike M.

"They did everything they said they would. The clean-up was very good. Being a contractor for many years, this aspect was very important to me." - Chuck M.

"They came in and did their work quickly and professionally. They did the maintenance quickly as well. They are an all around good company." - Doral M.

"I have heat in my house now. The people were great, and everything went well." - George M.

"They were neat and courteous. They explained what they were going to do and did exactly that. It all went smoothly, and we have recommended them to all our friends." - Ronnie M.

"They meet their commitments and do what they say." - Doug N.

"I use them for yearly maintenance on my unit. I like the fact that they are a family oriented business. They do a good job." - Bart N.

"They were very courteous, and they came right out when I needed them to." - David N.

"They were on time, very knowledgeable about what they had to do, and very accommodating. They did a very good job." - Dorothy P.

"It is working well." - Linda P.

"They were very thorough. They were the cheapest bid out of the three we looked at. The guys explained everything well. They completed the entire job in a day and a half. They used Trane equipment which is a very good company. I will definitely call them a"
- Bill Q.

"The guys that came out were courteous and quick." - Melvin R.

"They were very courteous, and they came when they said they would. They were quick to do the installation." - Ann S.

"They offered me a lot of options when it came time to pick out the units. They installed it within a timely manner." - Nola S.

"The technician was good. He got the job done." - Margaret S.

"I liked that they were fair." - Leon S.

"They were fast and efficient." - Feliciadad T.

"They were able to finally figure out that the five year old system I had was installed incorrectly. They fixed the problem in a very timely manner, since my seventy-two year old mother is sick and needed the heat. They were prompt, clean, and once they f" - Diana V.

"They were very efficient and followed up on everything." - Malcolm W.

"They were very professional." - Ron Y.

"I set up the appointment, they came out, and we purchased the product. Since they installed it, my parents have been using it everyday." - Amin A.

"They were on time, courteous, and they did a really good job." - Sue A.

"Their responsiveness was great." - Simone C.

"They were in and out and cleaned up after themselves." - Marge C.

"They are very good at what they do." - Bob D.

"The overall job was great in every aspect." - Marta G.

"They carry a good product. They have good customer service." - Serene G.

"The servicemen were very friendly and clean. We were really happy with the end result. When there was a problem, they came out on a Friday night to fix it." - Steven H.

"They were very thorough, they explained everything, and they were very knowledgeable." - Duane J.

"They have just been really responsive." - Erik J.

"They were neat, and they took everything that needed to be taken away." - Ken L.

"They were very fast and courteous. It was a very enlightening experience. I trust that they will do a good job the next time I need them." - Robert M.

"They were friendly and easy to talk to. They did an excellent job." - Warlito M.

"I made an appointment, and they were timely in completing the job." - Leroy P.

"Everything was explained to me in simple terms. They were on time." - Joaquin R.

"I would say they had no nonsense" - Connie T.

"They did good work." - Tina V.

"We needed a new heater, so they installed a new heater, with no problems." - James W.

"They were very responsive to calls. I didn't have to wait long for the installation, and they knew what they were doing." - Betty B.

"They came promptly, and the work went fairly quickly. They made a suggestion which we actually went with." - Joe B.

"I knew what they were doing the entire time. They didn't hide anything from me." - Mike C.

"They meant what they said when it came to customer satisfaction." - Lisa F.

"They were efficient and very organized." - Everette G.

"They were efficient, inexpensive, and offered good quality." - Roy H.

"I can't think of anything." - Allen H.

"They were down to earth. I could talk with them, and they were not stubborn like other contractors. Also, Richard gave me a good deal." - William K.

"They were really easy to talk to." - Frank K.

"They were polite and professional." - Wai-Ching K.

"When they did the installation, they seemed to know what they were doing." - Linda L.

"I donít know." - Robert M.

"They got in and got the job done. It did not take them too long. I had no problems with them." - Wyla O.

"They did nice, clean work." - Jimmy P.

"They come out right away." - Sharon P.

"They did a fairly good job." - James V.

"They were very quick and efficient." - David A.

"They were informative, and they answered all of my questions." - Joseph D.

"They got the job done right." - Jodi G.

"I'm a personal friend of the owner. Everything is great." - Kurt H.

"They were quite professional with what they did." - Bill T.

"They got our heater in. When we had a problem with one of the pipes, they were quick to fix the issue." - Georgia X.

"After the inspection, we called them, and they came back promptly. They were very courteous when they arrived. I got the feeling that they wanted to do the job right. They cared about doing it right." - Quinton A.

"They were prompt, courteous, and helpful." - Ralph C.

"They were fast, and I appreciated that." - Chris R.

Back to Profile