Air Conditioning, Heating & Ventilation (HVAC)

Solano County

A-1 Guaranteed Heating & Air, Inc.

(888) 421-2473
(707) 645-0734

Serving Solano and Contra Costa Counties

www.a-1guaranteed.com
krissy@a-1guaranteed.com
Richard Hiteshew, Owner
Krissy Hiteshew, Vice President

SERVICES
Air Conditioning & Heating
Air Quality Control
Commercial & Residential
Sales, Installation & Service

HOURS
Mon – Fri: 8am – 5pm

CREDITS CARDS
Amex, Discover, MasterCard, Visa
Financing Available

GUARANTEES
100% Money-Back Guarantee


Workers Comp Insurance
Liability Insurance
State License No. 719381
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 101 random customer surveys made since January 2008 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that A-1 Guaranteed Heating & Air, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1249.

Back to list

Survey Comments

A-1 Guaranteed Heating & Air, Inc. had humble beginnings. The Vallejo-head quartered company that started in Krissy and Richard Hiteshew’s garage now employs 20 people. It has spent ten years on the BBB Honor Roll and was voted Best Heating/Cooling Company four years in a row by the readers of the Vallejo Times Herald. Quite an achievement in any industry!

The company is aptly named. Since 1996 it’s provided nothing but top-notch heating and cooling systems and service. They maintain a Trane Customer Satisfaction rating of over 98%—six points higher than the national average.

A-1 Guaranteed’s expert technicians make sure you get everything you need, without being upsold unnecessary extras. They use only the best equipment, install it correctly, and keep it performing to its potential with regular maintenance. And no matter what duty they’re performing, the A-1 Guaranteed’s techs exhibit professional, courteous, pleasant behavior. They clean up after themselves, follow up to make sure you’re happy, and thank you for your business. It’s the way companies used to treat customers, and the way A-1 Guaranteed still does.

COMPANY PHILOSOPHY
“People tell us we’re much more honest and upfront about things than many of our competitors. We don’t try to sell them something they don’t need, and we make sure they get exactly what we promised. We’re so confident in our work that we offer a 100% money back guarantee: If for any reason you are not completely satisfied, we’ll remove what we installed and give you a full refund of the contract price. This offer is good for one year following the installation.”

EXCERPTED SURVEY RESPONSES
“They offered me a lot of options when it came time to pick out the units. They installed it within a timely manner.”—Nola S.

“It was the best work I have ever seen. I was in the Navy twenty-five years, and in eight hours, they did more work than others would do in two or three days. They did a beautiful job.”—George B.

See Survey Comments