What is the best thing about Express Plumbing & Heating, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/27/2006 and 7/8/2006. Customer last names have been initialized for privacy. 

“They are very professional and caring.” —Edna G.

“They were courteous and accommodating.” —Susan N.

“They completed the job.” —Annette T.

“They were efficient, and they got the job done quickly.” —Lou H.

“The quality of work was great.” —Brenda B.

“I like that they send the same guy every time I use them.” —Lori W.

“They were punctual, and they did a good job.” —Jill F.

“They started the job quickly. There wasnít any waiting around.” —Kay M.

“They were courteous, and they got the job done.” —Dale B.

“They were straightforward, and they answered all my questions.” —George T.

“They were quick and efficient.” —Katherine B.

“They come very fast and do the job right away.” —Michael N.

“They were very efficient.” —Evelyn R.

“They were quick and responsive.” —Lynda F.

“They got the job done.” —Leroy G.

“They were personable.” —Janice G.

“They were very thorough, quick, and responsive.” —Tina C.

“They were prompt, friendly, and professional.” —Kat M.

“They were prompt and professional.” —Doris K.

“They fixed my problem.” —Leslie E.

“They fixed what I needed in a manner of hours.” —David

“They were quick.” —Shelby B.

“They were friendly and accommodating.” —Carolyn C.

“They were very careful and quick.” —Marc M.

“They were friendly, and they did the job right away.” —Brien V.

“They did what they said they were going to do.” —Jose V.

“They actually knew what they were doing.” —Linley B.

“They were on time, friendly, and professional.” —Patricia A.

“They did a good job.” —Allan N.

“They seemed very professional and courteous.” —Jean W.

“They were on time, courteous, and they explained everything.” —Robin C.

“They came right away and told me what was wrong.” —Stephen C.

“I like their prices and quick response time.” —Helen S.

“They were available, and they had reasonable prices compared to other plumbing services.” —Linda B.

“They were too quick to come and fix our gas problem.” —Eloise D.

“Their work was great.” —Dorothy M.

“They were very fast and efficient.” —John S.

“They worked quickly.” —Paul G.

“They came when they said they would, and they were efficient and fast.” —Patricia S.

“When I call them, they come out the same day or the next day. They come out every winter to unclog a pipe for us, and they are just wonderful.” —Juanita D.

“They were prompt, and they went to all the necessary lengths to get the job done.” —Gary R.

“They were punctual.” —Audrey S.

“They knew what they were doing.” —Chance M.

“They were helpful and courteous.” —Frank V.

“They cleaned up after themselves.” —Bob H.

“I was satisfied with their overall service.” —Melinda F.

“They were very friendly, and they fixed the problem. When they couldn't fix it the first time, they came back and fixed it without hesitation.” —Rhonda M.

“I like the toilet they installed for me.” —Albert A.

“The guy was polite, and he did his job quickly.” —Alejandro P.

“The guy that came out got the job done.” —Don C.

“The guys are great.” —Victoria B.

“The salesman was very professional, easy to deal with, and the whole installation went very smoothly.” —Cathy K.

“They came when they said they would and did the job at a reasonable price.” —Thelma L.

“They were courteous and quick.” —Nancy H.

“They responded quickly, and I thought they were very complete.” —Sharon S.

“The people that came out were very helpful.” —Nick A.

“They did a very nice job.” —Cyma S.

“They were able to clear my drain quickly.” —Susan B.

“They seemed to be very thorough and honest.” —Sandra P.

“They came right out and fixed the problem.” —Dolores B.

“They did what I asked.” —Claudette O.

“They were prompt, courteous, and the service was good.” —Rose S.

“Quality of the service” —Dolores C.

“They got it done quickly.” —Kelly T.

“I liked their promptness.” —David R.

“They did their job and cleaned up after themselves.” —Gerald W.

“They were very cordial.” —Bob M.

“I like that they were on time.” —Katie L.

“We liked the job.” —Harold G.

“They had to work really hard to get the job done.” —Frank A.

“He did the job as quickly as he could.” —James S.

“They completed the job smoothly.” —Athan P.

“He was pretty quick, and the customer service guy was good.” —Michael W.

“They responded to my needs in a very responsible and timely manner.” —Hobart A.

“They were quick to come out and get the job done.” —Barbara N.

“They did the work.” —Thelma D.

“The customer service was great.” —Matt P.

“They came out and took care of the problem.” —Craig O.

“They fixed what I needed.” —Francis D.

“I like the fact that I was able to get an appointment right away.” —Amy D.

“They came up and got it done.” —Doris M.

“They were fast, and they got the job done.” —Janice C.

“They were efficient and clean.” —Henry R.

“They didnít try to sell me anything I didnít need.” —Henry F.

“They came out right away.” —Barbara L.

“They came out and got the job done.” —Julie C.

“They were prompt, and they cleaned up after themselves.” —June M.

“They're very responsive and efficient.” —Frank Z.

“They came and did what I asked them to do.” —Stephen P.

“I like that they work fast.” —Cynthia K.

“They got the job done quickly.” —Kimberly B.

“They showed up.” —Shelly D.

“They showed up on time.” —Kathleen W.

“I like that they got here quickly.” —Jeannie G.

“They got here when they said they would.” —Suzanne G.

“They were really nice.” —Patrick T.

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