|
Details of Sonoma, Inc.
707-237-4180
P.O. Box 1358
Santa Rosa, CA 95402
Serving Sonoma County
www.detailsofsonoma.com
info@detailsofsonoma.com
David Lucas, President and Co-Founder
SERVICES
General Contractor Residential Remodeling
New Construction
Kitchen & Bath
Decks & Patio
Home Theater
Home Automation
Dry Rot Repair
HOURS
Mon – Fri: 8am – 5pm
CREDIT CARDS
MasterCard, Visa
EMPLOYEES
16
Workers
Comp Insurance
Liability Insurance
State License No. 861470
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 18 random customer surveys made since September 2006 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."

RATING
STATUS
We declare that Details of Sonoma, Inc. has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 964.
Back
to list
Survey Comments |
|
The crew at
Details of Sonoma, Inc.
|
We wouldn’t work with anyone else… is what clients regularly say about working
with Details of Sonoma. And this is the end goal for all their projects — client loyalty and the highest level of customer satisfaction. When David Lucas and Dave Douglas started Details of Sonoma, they wanted to establish a company of superior quality and integrity that won customer loyalty through a simple formula: understand each customer’s needs and expectations, then exceed them. They do this by keeping in constant communication with each client and offering complete transparency for project work and costs. Details of Sonoma owners and crew all have extensive contracting experience and are committed to providing you with the highest quality project possible while working within your budget.
Details of Sonoma is a full-service general contracting company experienced in all aspects of residential and light commercial construction. Whether you are in the market for a custom-built home, a remodel for a kitchen or bath; if you want a new state-of-the-art home theatre, a new patio, or just need repair for dry-rot or a new paint job, you name it, Details of Sonoma has done it—while consistently exceeding client expectations.
COMPANY PHILOSOPHY
“We always keep in mind that it’s your project, not ours. It’s important to us to understand exactly what you want and to deliver it within your budget and within the time frame promised. We pride ourselves on our integrity—no surprises, no hidden costs, no disappointments. It’s all about making sure you’re satisfied from the initial consultation through completion of the project.”
EXCERPTED
SURVEY RESPONSES
“I thought that they were efficient and professional. I was very impressed.” —Mike S.
See Survey Comments
|
|
|
Alameda County
Contra
Costa County
Marin
County
San
Francisco
San
Mateo County
Santa
Clara County
Sonoma
County
|