What did you like best about Arbor Fence, Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/26/2002 and 3/20/2008. Customer last names have been initialized for privacy.
"The quality of the work" -Gina D.
"They're honest. They have good prices." -Guido D.
"I liked everything about them. The crew was knowledgeable. They worked very hard. They used good materials. The customer service was great." -Karen M.
"They did what they said they were going to do. They got the job done on time." -Scott A.
"They got the job done on time. They did a good clean up job." -Mona W.
"The guy that represented them was very nice. He answered all my questions." -June D.
"They were prompt and neat. They did what they said they would do." -Stanley C.
"The guys were friendly and thorough. The whole process was just very easy." -Dean T.
"We asked them to do a fence that they hadn't done before. They did it without any hesitation." -Steve B.
"They were efficient. We were pleased with the work that they did." -Dennis P.
"The finished product, the guys were courteous and polite. They did a good clean-up job." -Sally G.
"I like everything about them. The people are friendly. The price is decent. The fence looks great." -Todd S.
"They were just great, very professional." -Rick D.
"They were easy to work with, just very straightforward." -Sam M.
"They did the work promptly." -Bill B.
"The follow-through, they stayed on the job." -B.T.C.
"I liked the salesperson." -Linda M.
"They were able to do the job within the time frame I asked them to do it." -Rob S.
"They were local." -Gayle P.
"The quality of the product" -Brian S."They did a first class job and they stayed until they finished." -Mike N.
"They were 100% on everything they did." -Elain D.
"The did some good work on some nasty hillside." -Mark K.
"Good customer service and quality product" -Ed A.
"They were thorough and did a great job on the fence." -Sherry S.
"I liked that they got in, got the work done, and had no problems." -Jeff C.
"They were professional, considerate, and thorough." -Chris S.
"They had great workers. The crew knew exactly what they were doing." -Sal E.
"They did what they said they would do." -William P.
"They are very personable, they usually showed up right on time and get the job done, and they do beautiful work." -Sara A.
"They are very reliable and they showed up when they said they would." -Sally R.
"They came out and put the fence up straight, they did it all in one day, they listened, and they cared about what I thought." -Michael F.
"Quality of work" -Stephanie H.
"The quality was excellent." -Denise T.
"They are wonderful." -Tada D.
"They were easy to work with and did a great job." -Darius A.
"I liked that they are reliable and they did the job in a timely manner." -Ruth E.
"Their good communication and friendliness" -V. O. A.
"They did a good job for the money." -Julie A.
"Their professionalism" -Nancy S.
"I like the quality of the fence and good workmanship." -William P.
"I like their friendliness, responsiveness, and their professionalism." -Christopher S.
"I thought they were over building the fence, but when they finished it, I was glad that we did it their way." -Diane J.
"Once they started they are very reliable." -Toby R.
"They were very straight forward." -Frank H.
"I feel really good about the staff. Karen, one of the owners, is excellent." -Michael H.
"I liked their timeliness, creativity and good workmanship." -Peggy P.
"They are real, open, up front, honest people, plus they are affordable." -Richard R.
"I like about the care they put in their work and the workmen are just great." -Louise C.
"They did a quality job and the service was prompt." -Ken W.
"They are local and built to my specs and they also did work for our little league association on short notice and at a good price." -Holly H.
"Their workmanship" -Nancy S.
"They definitely worked with us and upgraded the fence material." -Gwen S.
"Workmanship" -Frank B.
"They did a good job and worked within our time constraints." -Christina T.
"They were on time every morning, they did good work in a very timely manner, we're very pleased with the work." -Mrs. T.
"The way they showed up when they said they would. They responded on time with the estimate, scheduled the job, showed up the day they were supposed to be here. Also, the owner directed the crew when they got here, everything was explained, the job site boss was very communicative with us and the neighbors." -Mr. B.
"Their professionalism, their artistry, their craftsmanship, the fence is amazing it's a piece of art, they were recommended by the builder of my home and I continue to recommend them." -Mr. D.
"Honesty, quality and they stick to their word." -Elaine D.
"They got out and did the work, understood what I wanted and did it." -Tim G.
"Personal service, they communicated very well, staff was very nice and their work was good." -Arlene B.
"Responsiveness, ability to work with customer and get the job done." -Peter N.
"They were there when they said they would be. Also, they were very flexible, reasonable to deal with and they handled the changes very well. Lastly, they were great with the tenants at the property, nothing but professional." -Carla
"Returned calls, rapid response and good work." -Mr. P.
"We've used them before, came out get it done, fast and good." -Mr. C.
"They have a good product and it was well priced. It was a great experience and my neighbors loved it too." -JoAnn J.
"They were prompt and we were able to negotiate the price." -Mrs. F.
"They were prompt." -Bob S.
"They
did a professional job in a quick time" -Domain C.
"Personal
service. Listened to customer and gave suggestions" -Terry D.
"Communication" -Stan F.
"Easy
& quick" -Delores F.
"Very
good quality work" -Robert F.
"Very
efficient and clean" -Gary G.
"Professional;
on time; clean. Accurate pricing" -Kelleher Corporation
"They
have good quality products. The job was done as promised" -Almos
& Andrews Inc.
"They're
professional, cope with changes, excellent employees" -Carol B.
"Very
efficient, good crew" -Charley B.
"Real
courteous and on time" -Billy C.
"Responsive
and reliable" -Creekside Village
"We
are quite pleased with their service" -Marin Glen Homeowners
"The
job was done well. The products are quality." -Flora Springs Winery
"Owner
on site. Immediate correction to mistake" -Peter H.
"They
were square with me. Delivered what they said" -Bill H.
"Quality
of work; Karen's interaction" -Kelly H.
"On
time, made a mistake and fixed it" -Lucinda L.
"Courteous,
prompt and communicates" -City Of Sonoma
"They
were courteous and on time" -William M.
"Job
done quickly and efficiently" -Tom M.
"Good
job and everything turned out fine" -John M.
"Beautiful
work, knowledgeable in their work" -Charles P.
"Friendly
and responsive" -Gerri P.
"The
professionalism and work ethic" -Patti P.
"Quality
of work" -Harry F.
"The
product" -Jim A.
"Nice
to deal with, responsible" -Chuck C.
"They
put in a good fence. Owner is pleasant to work with" -Emily O.
"They
got the job done" -Scott D.
"Good
quality fence" -Lesley G.
"The
quality of the fence itself" -Jodi H.
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