Hearing Aids
Sonoma County
Advanced Instruments Hearing Aid Center
(707) 996-6331
1055 Broadway
Suite A
Sonoma, CA 95476
(707) 447-6985
301 Alamo Drive
Suite G
Vacaville CA 95688
(707) 428-1313
1313 Travis Blvd.
Suite C
Fairfield, CA 94533
www.aihearing.com
Eric Stratton, Owner
SERVICES
Hearing Aid Testing, Fitting & Repair
Occupational Hearing Testing
Assistive Listening Devices
Wireless Listening System Installation
HOURS
Sonoma
Tues–Thurs: 9am – 5pm
Mon & Fri: 9am – 1pm
Vacaville & Fairfield
Mon – Fri: 9am – 5pm
Other: By Appointment
CREDIT
CARDS
MasterCard
Visa
Workers
Comp Insurance
Liability Insurance
State License No. HA-3785
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 100 random customer surveys made since August 2006 asking each customer:
"Would you use this company again?"
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Advanced Instruments Hearting Center has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 943.
Life is all about communication. The staff of Advanced Instruments Hearing Aid Center helps their patients through the use of hearing instruments and counseling. The staff thoroughly evaluates each patients’ hearing needs and works diligently to find the best solution for reach person, using a “patient-centered” approach.
The new Fairfield location and the already successful Sonoma and Vacaville locations, are owned and operated by Eric Stratton. Mr. Stratton possesses an audioprosthologist certification, a very difficult credential to earn. He is nationally board certified in Hearing Instrument Sciences and is licensed by the State of California as a hearing aid dispenser.
In addition to expert fitting, adjusting and repairing hearing aids, Advanced Instruments provides hearing protection devices, amplified telephones, TV Ears and wireless listening systems. They make custom earmolds for hearing aids, swimming, cell phones and blue tooth devices.
COMPANY PHILOSOPHY
“Our purpose is to repair and improve the quality of communication of our patients. Our goal is for every person to leave our office feeling better than when they came in. No matter what they came for – whether it was for hearing aids or for batteries or just to have a question answered – we want them to be happy with the experience.”
EXCERPTED
SURVEY RESPONSES
“They were efficient and courteous.”—Sue W.
“They were friendly, prompt, and knowledgeable.” —Leo F.
“I liked the receptionist.”—Edith A.
“I like the hearing aid because it’s small and nobody knows I’m wearing it.”—Nancy W.
“I am hearing things that I haven’t heard in a long time.”—Alice M.
“The service was superb.”—John G.
“I can get an appointment right away.”—Roberta C.
“They were efficient and courteous.”—Sue W.
©2002-2007 | American Ratings Corporation
