Auto Repair
San Mateo County
What did you like best about Precision Tune Auto Care?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/15/05 and 9/1/09. Customer last names have been initialized for privacy.
“Their customer service, they explain what is going on, and they do what they say they will do. I've had my cars worked on quite a bit by them, and they have always done a good job. I've never had a problem.” -Al O.
“I've been going to them for years. They keep me updated about what is going on, they are accurate when it comes to estimating the time it will take, and they diagnose things correctly.” -Carina M.
“We go there all the time. The service is good, they are honest, and their prices seem to be fair and reasonable.” -David N.
“I took my car to them for a smog check. They did it fast, and my car passed the inspection.” -Jagjit K.
“I take my car there for oil changes and tune-ups. They do a good job, and they are friendly.” -Jose C.
“They are honest. They don't try to talk you into things that you don't need.” -Karen H.
“They are convenient. I like the walk-in aspect for oil changes and small things.” -Kevin K.
“They are friendly, honest, and they get my car done on time. They do a good job.” -Lili V.
“I haven't used them in quite a while, because I moved far away. They were always very helpful and honest. They did a good job every time I went to them.” -Luis C.
“They are very accommodating.” -Ravi R.
“The guy in front, I can't remember his name, but he is always pleasant and helpful. The owner is a local guy. I think he lives down the street from me. I see his truck. That is the reason I went there in the first place. I believe in patronizing local businesses.” -Rich S.
“They do a great job, and the value is good.” -Shane L.
“They are reliable and honest. I love using them.” -Claudia F.
“They are convenient for me, in terms of location. They are straightforward, and they do good work. I've never had to go back, because they always do the job right.” -Dan W.
“I liked their price. The work was done right away, and they seemed to know what they were doing. They did a good job.” -Frank M.
“I use them for oil changes and smog checks. I like their discount oil change coupons.” -Herb M.
“Their prices are pretty good, they are fast, they explain things, and they make time for me.” -Jesus A.
“They are convenient, honest, and forthcoming with information. They always explain what they are doing, and they don't try to sell me services that I don't really need.” -Oscar G.
“Their customer service, they do what they promise to do. They start and finish on time. We have been going there for ten years.” -Sharon V.
“They got the job done quickly.” -Tanya H.
“They did my smog test. It was quick, and they seemed very professional.” -Andy P.
“They are honest and straightforward.” -Halim A.
“They do a good job, and they get it done.” -Marilyn J.
“I like Steve. He runs a good shop.” —Art L.
“They are efficient and courteous. They get the job done right.” —Bonnie S.
“When I go in there, they know what I need. I've never spent more than half an hour in there. They're very prompt.” —Carlos N.
“They do a good job, and they are honest and straightforward.” —Craig H.
“Whenever I have a need for something, they are readily available. They help me out right away, and I don't have to schedule an appointment.” —Elisabeth J.
“They're quick.” —Kristine D.
“The personal service, they're really friendly. The price is good too.” —Lee R.
“They have good mechanics, and the prices are pretty good.” —Lorenzo C.
“They know how to treat their customers.” —Oscar T.
“They are friendly, and they've helped me a lot.” —Alberto O.
“They are pretty flexible and accommodating when it comes to scheduling.” —Eric G.
“Courteousness and the quality of their workmanship, their guarantee is the greatest.” —Harry B.
“They were pretty good. They fixed the brakes on my car, and they did a good job.” —John C.
“Tom does a really good job. They're pretty punctual, and they give me a time estimate.” —Larry Y.
“I'm in and out fast.” —Loretta R.
“They were fast, and they did a good job.” —Mykisha B.
“They were fast, and the price was reasonable.” —Alicia L.
“They are local and convenient. They always treat me nicely.” —Dave S.
“I thought they were prompt and personable.” —Elhage A.
“They took care of the job that needed to be done.” —Jason W.
“They are very honest and quick.” —Jeannie S.
“The price” —Rob P.
“They provide a lot of services. The service chart tells you the pricing schedule for service. There are no surprises with the pricing structure. I know what to expect.” —Vaughn F.
“The boss of the shop was good.” —Ken M.
"The good service" —Marla L.
"I like that they were nice and the office was clean." —Ahorlica G.
"They have a friendly service, good hours and availability, and they did a very thorough service." —Margarito R.
"They got the job done correctly and I got my car back quickly." —Robert T.
"They do good work." —Domenic R.
"The timing of the appointment was very accurate." —Adam B.
"They give good service and they do fast work. They also make me comfortable." —Charles J.
"I liked their honesty, their punctuality, and the way in which they receive and do the work. They have a good attitude, and the guy who run the shop are doing a really good job." —Donald R.
"I liked their friendliness and competence in getting the work done." —Rowene S.
"They take care of me." —Norman S.
"They were fast and close to where I live." —Jose R.
"I like the turnaround time of their service, and they were very efficient." —Linda M.
"The guy who does orders is really friendly, and he seems to be honest." —Kelly S.
"They were really honest, and I think the main manager Tom is a really straightforward and nice guy. He explained things to me and sent me a Christmas card. I feel like they give a good deal by sending out coupons to their customers." —Katie F.
"I like the manager, he took good care of us. He was also very helpful." —Ralph G.
"I made an appointment, and they had me in and out fast and in no time." —Nancy B.
"The scheduling and the timing were good, and they kept all the records available for me." —Lourdes R.
"When I go there, I'm in and out." —Sharon G.
"The guy at the counter was very knowledgeable about cars." —Julian F.
"They've been pretty helpful getting me in and out." —John S.
"I received a coupon in the mail, and I thought I'd try them. They worked out pretty good." —Lori M.
"I like that they are close to my house." —Ronnie R.
"Their customer service was very good and they were very friendly." —Hans G.
"I like that they were efficient." —Johanna F.
"I like that they were confidential. They told me everything about my vehicle, and all of my questions were answered." —Greg G.
"The professionalism, the good prices, and the product was ready when they told me it would be." —Dan G.
"I got in and out quickly." —Steve B.
"I like the politeness." —Jesus P.
"The quick service" —Paul B.
"They did the work right away. I didn't even have to leave my car there." —Ruth N.
"I like that they were very fast in fixing my car." —Ramiro I.
"They were very convenient and quick." —Brian R.
"The speed" —Larry B.
"They do what they say they're going to do. They try to do the very best job they can do for you without up-selling or surprises. There's a sense of customer care that is really outstanding." —Dirk C.
"The personnel was very friendly and the work was excellent. The representative who was on the phone was busy, but able to make time for everyone." —Kenneth L.
"When they couldn't get the job done, they got it done right away the next day." —Chelsea H.
"I like the friendly service." —Erin C.
"I just dropped of the car and they took care of the service that was needed for my car." —Maria L.
"The price is good." —Chi M.
"They were pretty quick." —Heidi W.
"Their estimates were correct and their service was fast." —James M.
"The price was good. They offered the service I wanted, and they had coupons." —Christian T.
"I liked their overall professionalism. The guys who manage the shop were knowledgeable and easy to deal with." —Trudie B.
"I liked the price, the service, and getting coupons." —Scott S.
"The friendly service" —Jules W.
"The convenience" —Vern B.
"They took me in right away." —Francis B.
"I liked the service and they met all the deadlines." —Jim P.
"They seemed very honest." —Ian S.
"The oil change was quick. You drive in, and it gets done quickly." —Jonene C.
"The service was efficient and timely." —Elvy L.
"I like the price and the service." —Shay S.
"The service and the price were good." —Teodora P.
"The're convenient to get to." —Irene C.
"I asked for 20/50 oil, they had it and the service was fine." —Ann G.
"They take my car in, service it, and give me my car back on time." —Sanji M.
"The cost of the repairs they did was good." —Zuzana V.
"I like the prices and that they let me use coupons." —Jennifer R.
"The manager is nice." —Matt M.
"They were fast." —Malay S.
"The service was good." —Yun-Shan C.
"I like the manager." —Alex B.
"The service was okay." —Debra J.
"They are convenient and close to my home." —Randy N.
"I like the fast service." —Mike M.
"The convenience and the location" —Scott H.
"I think the manager is very friendly and personable." —Brett S.
"I like that the prices are reasonable and the quality is okay." —Lavanya N.
"You can always take your car in without an appointment." —Elizabeth K.
"I like their prices." —Frank B.
