Real Estate – Brokers


San Mateo County

Optimum Realty and Financial Services

(800) 241-0465
(415) 594-0041

4873 Mission Street
San Francisco, CA 94112

www.optimumrealty.com info@optimumfinancial
services.com

Jane E. Brown, MBA, GRI, Broker

SERVICES
Real Estate Sales
Mortgage Loans

HOURS
Mon – Fri: 8:30am – 5pm
Sat: By Appointment

AGENTS
15


Workers Comp Insurance
Liability Insurance
State License No.
01215959
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 61 random customer surveys made since Jan. 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Optimum Realty and Financial Serviceshas passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 232.


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Survey Comments


The staff of Optimum Realty

Optimum Realty, founded by Jane Brown as a sole proprietorship in 1991 and incorporated in 1996, is a full service real estate sales company currently licensed to handle both real estate sales and mortgage loan transactions in California. Their agents are bilingual and service real estate needs in San Francisco, San Mateo, Alameda, Sacramento and Los Angeles Counties. Prospective homebuyers may visit the web site in order to search properties directly from the Multiple Listing Service (MLS). Optimum Realty also provides relocation services to other states.

Optimum Financial Services offers 100% purchase and refinance loans, interest only loans and low rates for good credit and problem credit. The loans offered include conventional, jumbo, government, commercial, and fixed and adjustable rate loans.

COMPANY PHILOSOPHY
"We believe there is a loan for every client. We provide service with trust and compassion as a priority of our operation. Customer service has always been important to us. We make it a point 'to exceed the customer's expectations every time.' We appreciate it when our clients say that we go above the call of duty and that we are professional, knowledgeable, personable and attentive."

EXCERPTED SURVEY RESPONSES
"They're very professional. They take special care to tailor the programs to suit the client's needs." —Othella M.

"They went out of their way to see that all my needs were met." —Carla C.

"They are efficienct, dependable and answered all our questions." —Fred & Antoinette S.

"I appreciate their perseverance. My situation was difficult and they stayed with it." —Linda W.

"They're very professional! They got everything done right the first time." —Carvin C.

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