Auto Repair
San Mateo County
What did you like best about Lifetime Mufflers & Brakes?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/18/2005 and 7/24/2005. Customer last names have been initialized for privacy.
"I thought they were competent, and they did a responsible job." —Paul G.
"Prompt service" —R.P.M.
"I've been to a lot of shops, but Lifetime was very professional in terns of not taking on things they were not comfortable doing. They did things quickly and really well. Also they did what they told me they were going to do. This was good because I've had a lot of shops jerk me around in the past. I have an old car that's hard to work on, but they've done a great job when they worked on it." —Morgan T.
"Happy people" —Sue M.
"They were prompt, courteous, and they did a good job." —Billy R.
"The speed and the quality" —Greg H.
"The friendly service" —Rafael G.
"Accurate quotes, courtesy, and an on-time job" —T.F.S.
"They were able to fix my car right away, and they squeezed me in on a short notice." —Dave I.
"They spoke in English." —Mr. I.
"They were quick." —Estela M.
"Good service" —Dan E.
"They were nice, friendly, and they gave me honest and fast service." —Jovan P.
"I liked the friendly and comfortable atmosphere there. I've done business with them four times, and they've been great." —Jose B.
"They provide quick service and do a great job. I've used them for three different cars." —Steve M.
"Their knowledge and service" —Andy G.
"They were fast." —James M.
"They were pretty quick. I came in and got out in an hour, and the price was good." —Don B.
"Good customer service" —Linda M.
"Convenience" —Michael A.
"They gave me a lot of options, and they had a lot of good parts in stock. Once I had to make an order, but it came in quick." —Derek
"The people there were very friendly, and whenever I take my car in, they do extra work for me." —Bardana B.
"I liked the customer service, and Sue was very nice." —Fred G.
"They were very honest, and they did great work. They tried not to go over the quote, and they didn't do work that was not needed. I've had a very good experience there." —Alan K.
"The installer worked with me and came up with the installation that I wanted. They dealt with installing a muffler on a Mercedes Benz, with was not a straightforward procedure.I was satisfied with the solution they came up with." —Russell D.
"They seemed to know what they were doing. Also they did the work and got me out of there quickly." —Sylvia W.
"Their service was prompt." —K.A.B.
"The customer service was outstanding. They were very caring, honest, and I felt like I was very well taken care of. It's one of the best garages I've ever been too." —Mr. M.
"They had a good attitude." —George C.
"Their knowledge, customer service, and friendliness" —Tom M.
"I liked the customer service." —Juan G.
"The service was good and quick." —Latanya G.
"They were pretty quick about getting everything done." —Jim Z.
"Their honesty and quickness" —Rick S.
"The customer service" —Gerardo T.
"I get my oil changed there. They're fast and the price is good." —Ana L.
"They were good fifteen years ago, and they're still good now. They always get the job done." —Mr. P.
"I liked their service and their friendliness. Also they were prompt, and they did a very good job. They went out of their way to get additional parts quickly." —David V.
"I thought they did good work, and they were reasonably priced. I felt comfortable enough to be able to trust them." —Paul G.
"They were quick." —Daniel A.
"They took care of you right away. They were also knowledgeable and the prices were reasonable, That's why I've been using them for twenty years." —Brian H.
"They are friendly and professional." —Tyrone D.
"They were friendly and fast." —Jason L.
"They finished when they said they would." —Bernard H.
"I liked their service, they were really friendly, and the new management seems good." —Jason C.
"They were very informative, thorough with the diagnostics, and the overall service was great." —Sal C.
"The lady that helped me was very helpful and aware of what was going on. She knew what my needs were, and recommended a good muffler for my sports car." —Richard S.
"The quality of the work was great." —Eddie V.
"They were friendly, honest, and helpful." —Laura M.
"They were easy to do business with, and they explained things when I didn't understand what needed to be done. They were very patient, and the work was done right." —Vanessa R.
"Their attention to detail" —Michael G.
"They were straightforward and helpful." —Dolores J.
"I liked the prompt service." —Greg S.
"I liked the on-time service and having the parts installed as fast as possible without any inconvenience." —Mr. R.
"Prompt service" —Mr. P.
"They were very sweet and thorough." —Emily C.
"Honesty. I drove my car in with a noisy muffler thinking that I needed major work, but the guy did a little shaving and said there wasn't much wrong. It cost me very little, and I liked that they were honest." —Bud
"I liked their customer service." —Miguel G.
"Most places are not open on Saturdays, but they checked out my car on a Saturday and gave it everything it needed. I was really pleased with the service." —Bud M.
"I knew a guy who used to work there. At one time, I was dealing with another place that was giving me a lot of problems. But when I took the car to Lifetime, I explained the situation to them and they were able to sort it out. I was very satisfied with their service." —Jim L.
"They took me right in on the day that I came in. They were experienced and professional." —Glen K.
"They called me back to tell me what the problem was and how to handle it." —Charles S.
"Their work was very good." —Xiquin, G.
"Reasonable prices and efficient service" —Constantine K.
"The brakes work very well. The next time I need to change the brakes on my other car, I'll take it to them." —Bruno V.
"Fast service" —David R.
"I liked the people who work there. Also they got me in when I needed to fix an exhaust pipe on my car, and they did a great job." —Greg V.
"The mother of the owner was very nice, and most of the work was good." —Janice G.
"You pull in, and they take care of you promptly." —Aldo A.
"They listened to what the issue was with the car, and they were very responsive to making sure that it was resolved. They were also very thorough." —Steve S.
"I just went there for a muffler. I thought the service was good." —Joshua
"I never had any problems with them." —Frank K.
"It was a stress-free transaction." —Dan H.
"They were fast and fair." —James K.
"They were very good." —Philip Y.
"The work was good." —Thanh P.
"Every time I've had service there, it was great. It's always possible to arrange a reasonably good price with them." —Ron E.
"I like the fast service, and they know what they are doing." —Dylon C.
"They were quick, and they kept the appointment I had with them." —Rossy G.
"The response was quick, and they performed the work right away." —Len E.
"The service was good." —Abel R.
"They were good for me." —Ramon C.
"I liked the quality of work." —Jesse E.
"The service was good." —Sam J.
"The service " —Nelson M.
"They were friendly, and did good work." —James C.
"I liked the reasonable price, and they got the job done the same day." —Mike C.
"I liked the friendly and on-time service, and they did a good job." —Thevaki G.
"When Jeremy was there, he hooked me up with good deals." —Mr. S.
"Their fast service" —Manuel G.
"The price and the quick service" —Patrick H.
"They were close to my house." —Tyler N.
"They were quick." —Ashley M.
"They did it right away." —Dick S.
"The workmanship was good, and they did a good job." —Ignacio D.
"The service from the woman" —Ernesto A.
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