Roofing

San Mateo County

Back to list

Back to Profile

What did you like best about Dura-Foam, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/31/2002 and 12/12/2007. Customer last names have been initialized for privacy.

"They are the cleanest and most efficient roofing company I have ever seen." —Debra B.

"I liked how fast, clean, and neat they were." —Joan W.

"They had a good attitude and they performed very well" —Joseph E.

"They always follow-up or come out if there is a question or a problem." —Cathy F.

"They did a nice job." —Janet A.

"Whenever we needed anything, they came out immediately." —Janice C.

"I liked their attitude, their straight forwardness, and the quality of the roof." —Mayuko T.

"They are very good all around." —Dory P.

"They were prompt, efficient, and got the job done." —Dorothy B.

"They were prompt and friendly." —Allan W.

"They were responsible." —Leah A.

"They always respond quickly when we call them." —Sally D.

"They were very flexible in working with us and dealing with any special conditions or issues we had. They were also on time and dependable." —Friederike B.

"I like the product, it is much more efficient than a tile or shingled roof." —Dotty S.

"They did the job right." —Carol D.

"The folks I dealt with, good to do business with." —Shannon D.

"Very clean, efficient on the job and they were timely." —John M.

"Prompt. They went out of their way to please us on color, gutter etc." —Ragni P.

"Easy to access and talk to. When there was a problem they fixed it." —Elena T.

"I like the roof." —Martha W.

"They completed the work as planned." —Susan J.

"Very professional." —Vincent M.

"I have recommended them to others, they did a very good job at an appropriate price." —Geza M.

"They were responsive and they follow up when it's time for me do a recheck." —Bill B.

"They seemed to respond to problems and they followed up. It's a good outfit, I recommended them to my neightbor." —Marty B.

"I liked the way we were able to coordinate with the other crew." —Don G.

"They did a neat job and cleaned up." —Ione H.

"They kept coming out until the job was done." —Mark S.

"It makes the house cooler in the summer and warmer in the winter" —Henry A.

"I never even met anyone from the company, it was all done by phone and mail and they did a fabulous job" —Joan A.

"They just had a really good response, they were really clean, they were attentive to the cars in the parking lot, they were careful and covered each one, and it's a really good roof, we've used them twice now" —John B.

"They did good work, were responsive, came promptly, what more can one ask for?"
—Paul B.

"They were very responsive and attentive and they did a good job" —Robert B.

"It works" —Paul B.

"They said they'd be here and they were and they got it done" —Lee C.

"Professional, service is good" —Ming C.

"They responded quickly to our need for an estimate, they were very thorough, cleaned up nicely and did a good job" —Maureen C.

"I like the product" —Don C.

"They seem to keep their word, given the weather problems they were wonderful and they came right out and did a very nice job" —Sheila D.

"They just seem like an awful honest bunch, I liked dealing with them, and the product they installed seems to keep the house cooler in the summer and warmer in the winter" —David D.

"It has insulated my house, kept it cooler in the summer and warmer in the winter, and it's fire retardant, I don't have to worry about the fires or smoke inhalation" —Joyce D.

"Professionalism with which they handled themselves, they were helpful in many ways, showed up when they said they would, very neat and clean about their work" —George D.

"It's more permanent and it's quite helpful" —Jo Anne E.

"The people are nice, quality of the work, just an overall good outfit" —Chuck E.

"Service has been good, the product has been good" —Elmer G.

"In the winter it preserves the heat, and in the summer I just use a couple of little fans, like today it's 93 outside and in here it's 70. It's wonderful, it works" —Lillian G.

"Quality in terms of their products, my goodness our house is much cooler" —Sandy G.

"The insulating qualities is wonderful, marvelous and we had a flattop" —Gerry G.

"Their product, telephone service, follow up service, did a good job and didn't leave a mess" —Donald H.

"They did a very good job for me" —Ray H.

"They were able to do a little bit of semi architectural work such that drainage was improved" —Ted J.

"Did a good job. We had one problem and they came back to fix it right away" —Bryan L.

"Prompt, efficient and professional" —Steven M.

"It's a hot day today and you wouldn't know it" —Larry M.

"A good roof, they worked with me financially" —Jim M.

"Seals fast and it's light work, the foam insulated it right away" —Roland M.

"They are very nice, especially Bonnie" —Mary M.

"Very efficient and neat" —Rita O.

"Professional way of doing the job" —Clifford P.

"We have a better roof" —Helen R.

"Did what they said, they did a great job" —Dave S.

"The insulating factors" —Joanne T.

"Very clean" —Gerry T.

"They did a complete job" —Albert B.

"Quick response, no hassle, good price"
—Carl B.

"The results of an experiment, the roof they put on keeps the inside of the house so much cooler in the summertime"
—Marty B.

"The roof is white and reflects the sun when it's really hot, it's cooler in the summer and warmer in the winter" —John B.

"They've been taking care of our roof for years and I like their work, I'm very satisfied"
—Stan C.

"The house is much more comfortable" —Paul E.

"I don't know, they came when they said they would, they were fine, good" —Erv E.

"The professionalism, cleanliness of the crew and their attention to care and quality" —Robert E.

"Very knowledgeable about their particular business" —Tom F.

"I have no complaints about the service, the foam insulates the roof very nicely in both winter and summer" —Marian G.

"The foam roof product was good, and I like the follow-up with me" —Patricia G.

"Dramatically lowered the temperature inside the house and they did a great job" —Pearl G.

"Product has been good, service was fine"
—Mike G.

"They are professional and helpful" —Betty H.

"The product itself, the difference in the building was tremendous" —Tom H.

"They really will call back if there are any problems to be fixed, the quality is fine, they really explain what they're doing and why" —Fred H.

"I have the second foam roof in the City of Palo Alto and it was a bad job. So I found Dura Spray and they've corrected the problem and now I'm associated with them and I've recommended them to a large number of people because I like their product and their service the best among them all" —Jack H.

"Very thorough, cordial and attentive"
—Dave L.

"Prompt and clean up job" —Marshall L.

"Accommodating" —Sandy P.

"Professionalism, honesty, personal service" —Robin R.

"They were courteous and meticulous" —Laurie S.

"I've dealt with them over the years and they're there when you need them." —John B.

"The office staff, they're pretty good" —Anthony C.

"Good work, did what they said, good product" —Frank C.

"The very product they were selling" —Jim E.

"Their preparedness, they coordinated very good" —Margie G.

"They've been very responsive to the special requirements of the new roof they installed"
—Harold H.

"It hasn't leaked" —Ted H.

"Very good job and when we asked for some repair work they were right out there" —Victor J.

"They're pretty clean" —Lou M.

"Product" —Bill M.

"I don't know" —Doug M.

"Leading company in longevity" —Ron W.

"They did come when they said they would." —Dave E.

"I was very happy!"- Dorothy C.

Back to Profile