Closet & Home Office Organizing

San Mateo County

Closet Factory

(650) 508-1655

1000 Commercial Street Unit B
San Carlos, CA 94070

Serving the Bay Area

Mark Rabkin, Owner

SERVICES
Closets
Home Offices
Entertainment Centers
Garages
Other Storage Solutions

HOURS
Mon – Fri: 9am – 5pm
Sat: 10am – 4pm
Sun: By Appoint

CREDIT CARDS
Amex
Discover
MasterCard
Visa

Workers Comp Insurance
License Number 900544
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance

CUSTOMER LOYALTY
Based on 125 random customer surveys made since March 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Closet Factory has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 389.

Back to list

Survey Comments

Closet Factory was founded in 1983. The first franchise opened in 1986. By 1989, Closet Factory had become the leading firm in the custom closet industry.

No one in the industry has the range of products or provides the client with a wider range of choices and options than Closet Factory! They have been on the forefront of product technology and development, helping take the concept of closets from basic white shelving units to beautiful, custom-designed storage areas with stained finishes and hundreds of decorative options. Everything they build is truly custom, truly built around the clients' unique needs.

COMPANY PHILOSOPHY
"Our philosophy is 'complete client care.' We want every client to feel that each closet is built around them.

"Your Closet Factory designer will assess your needs, discuss your goals, and provide you with options to fit your style and your budget. The best interests of our clients is the motivation for everything we do and for every member on our team. We want to make your relationship with Closet Factory a fantastic experience!"

EXCERPTED SURVEY RESPONSES
"Everything was clear and they met the time frame. The sales person was very helpful. I would recommend them to anyone."—Betty W.

"I just love it—it's the best thing I ever did for my house."—Doris W.

"The salesperson was very good. He took our designs and did what we wanted. They were clean and did a good job."—Yvette E.

"They were personable, the installers were good and they cleaned up when they finished the job." —Armando C.

"The consultant was very good and knew a lot. He was very good about his follow up."—Dorothy N.

"They were willing to accommodate us and meet our needs."—Donna O.

See Survey Comments