Santa Clara County > Customer Comments

Shower Enclosures

Santa Clara County

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What did you like best about CB Showers?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/28/2003 and 3/22/2008. Customer last names have been initialized for privacy.

“They were prompt, honest, and they did a good job. They also cleaned up afterwards.” —Maureen D.

“They were very dependable. Their pricing was reasonable. I would recommend them.” —Debbie M.

“They came out when they said they would. They were very quick, clean, and I just love the product.” —Maggie R.

“They kept their word, and they did exactly what they said they were going to do.” —Donald S.

“They were flexible with the date of the installation, and it seemed to have been installed well. The installer was extremely nice.” —Betty H.

“The service was good, and they came through. I like the way it looks. I've used them twice and have recommended them to friends of mine who liked them as well.” —Betty L.

“Everything was great. They were very precise, provided good quality work, and their customer service was great. I liked the expertise of the people.” —Sergey Z.

“They did what they said they were going to do.” —Dianne P.

“They did what they said they were going to do promptly.” —Gene S.

“They were punctual and nice.” —Stanley S.

“They showed up on time and knew what they were doing.” —Abraham B.

“Reliable work” —C. F. H.

“It was done fast and well. We got what we wanted.” —Cynthia F.

“They were on time, and they had a high degree of quality in their workmanship.” —Colleen K.

“I liked the look of the product.” —Deedee S.

“They were easy to deal with and reliable.” —Steve K.

“I liked their accuracy, which was needed because the glass work was visible. They did well. They showed up when they said they would.” —Steve W.

“They were done when they said they would be done.” —Bret E.

“They were very pleasant and friendly. They also seemed very thorough with their measurements. Overall, the people were very pleasant to do business with.” —Kevin Y.

“They are a predictable, no-nonsense business. They did the work exactly as they described they would.” —Barry G.

“They followed up with me afterwards. I had a question about the shower door, so they came back to provide me with an answer. They also tightened the door.” —Margie J.

“They knew what they were doing.” —Mark D.

“They made good on their commitments.” —Anne M.

“I am satisfied with the product.” —Mansan T.

“They arrived on time and did what they were supposed to do. It was also a reasonable price.” —Marilyn F.

"They showed up and got it done." —Debra B.

"It was quick and easy." —Kim C.

"They were direct, clear, and honest." —Jerry C.

"They are very thorough; they had good follow up and good customer service." —John K.

"They are very efficient. I'm an interior designer and I use them all the time." —Claudia S.

"They are exact with their measurements and the entire staff is great. Their product is great. They are totally professional and I use them on all my jobs. They are the best." —Carol S.

"They are prompt, clean and do good work." —Chris W.

"They came when they said they would." —Angela M.

"Service and the installation were done on time." —Gaston B.

"Quality of product" —Farid D.

"Promptness and the installers were nice and took their time." —Gloria M.

"I liked the final outcome." —David B.

"We had a hard installation and they were able to work with it. They were courteous and cleaned up when they were finished." —Trudy P.

"I use then for all my shower door installations; they are easy to work with and they can handle my business." —Bob P.

"Responsive, quality work, and the sales person were wonderful." —Liki A.

"Good suggestions" —Victoria P.

"CB was able to work around problems that we were having with our contractor and the tile guy. They also helped us solve some of the problems." —Hilary P.

"They were pleasant and easy to deal with." —Rona G.

"They showed up promptly and finished quickly. They also came out right away to correct a problem that occurred." —Veronica L.

"It was easy and they did a good job." —Carol S.

"They were on time and they have a good product." —Betsy B.

"Professional" —Carol K.

"Installation was done correctly." —Mike R.

"The design was visually pleasing, but it's not working properly." —Eric C.

"They're great; I've never had a problem." —B. C.

"The showroom and location" —C. B.

"They were prompt and very neat, everything went very smoothly." —Geraldine C.

"They deliver, they do nice work and they maintain it, if I've had to call them back, they’ve been great about taking care of things. I've worked with them many times, in my interior design business and for myself." —Sharon D.

"The professionalism and the quality of the product" —Design D.

"They're easy to deal with and they do good quality work." —F. C. & R.

"Their good quality, great, timely, it can be a good job and I count on that" —Mike G.

"They are very prompt." —Joy H.

"They were courteous, informative, helpful, and did a good job installing." —Ed H.

"They were on time, the products were superior, and they came in and did the job quickly and left everything a customer would hope, polite and respectful." —Linda H.

"Everything, they are on time, they are very friendly, they do what they say they will, they are always on time, I'm satisfied with the prices they charge, and they always satisfy my need." —K. C.

"Very professional" —John M.

"The people there were very cooperative, very helpful and very on the ball on the job; the quality of their work was very good as well." —Dee Dee N.

"They do quality work." —P. C.

"The service, their scheduling, is very good; I've never had them cancel on me once." —S. B.

"Responsible people" —B. C.

"Professionalism, the quality of the work and service" —Howard L.

"They seemed to know what they are doing." —Jessica R.

"The job was done quickly and efficiently and satisfactorily." —Nancy A.

"Their response" —Ron A.

"It was convenient, it was easy, they came when they said, they returned when I asked them to, they were nice and efficient, the door looks fine, they were okay to talk to." —Barbara G.

"The showers are working great, they are working great." —Lisa H.

"They are professional, the shower doesn't leak, and the glass cleaner is great." —Vivian K.

"Customer services, places like theirs have been extremely willing to make business with a major remodeling, want to give them major kudos on how good their work is" —Bertha D.

"They were pretty prompt, good selection of products, always someone there to pick up the phone, very friendly and a helpful staff in the showroom." —Scott M.

"Consistent" —Adcon Builders

"Deliver on time, good installers" —All in Place

"Quick, responsive, good advice"
—Art of Construction

"I've used them twice, knowledgeable, work with us" —Jim B.

"Professional, very nice, responsive" —Davis B.

"Everyone is real friendly, I use them exclusively" —Dee B.

"Used for 8 years, good measurements, do things right the first, good installation"
—Celtic Construction

"Quick and good" —Cikes Tile

"Service" —Custom Dreams in Real Estate

"Thorough" —Dimensional Construction

"Deliver what they promise, they're a very good company" —EBW Builders, Inc

"I've worked with them for 15 years, prices good, good work, responsive"
—Eferm Construction Co.

"We use them on every job we have, full service operation, responsive"
—Rick Finato Construction

" We use them all the time; they're polite when I call the office, workers very nice, they handle problems really well" —Galli Heritage

"Good work, on time, scheduling"
—G & B Construction

"Service, sales staff good, good installers, good quality work all around" —Genesis Builders

"Very helpful, people who installed are very nice and work you" —David H.

"Confidence, quality and accurate" —Renard L.

"Prompt and they treat well"
—Kevin Innes Construction

"Good service, good price, product"
—Irwin-Fisher, Inc

"Did what they said they would do in the time they said it would happen" —Michele J.

"Shower door is a good one and a professional install" —Hobart J.

"Quick response"
—Johnson-McAulife Construction

"Installers were clean and nice, good follow through" —Joanne J.

"Used them three times, we like their doors the best" —Sandy K.

"On time" —Kenwood Construction

"Very professional in the showroom, explain things well, demonstrate the products well, install everything we've used them twice"
—Griselda L.

"Price and availability" —Darrell M.

"Did a good job" —Nancy M.

"Good at what they did, worked with me, did their best to suit" —Elaine M.

"High-end quality" —Glenn N.

"Bruce is easy to work with, any problems they come right out and fix them; scheduling good" —Olivewood Construction

"Everybody that works there is great"
—Piziali Construction

"Did what they said they would" —Denise S.

"Product" —Emme S.

"Their products" —Kris S.

"Good auality, good at taking care of any problems" —Dessie S.

"Fast, did the job well, came and went and got it done, front office good" —Leng T.

"Had high quality products" —Diane W.

"Showroom very nice, really good service"
—James W.

"Very helpful, nice showroom, showed up when they were supposed to and installed everything great" —Cliff W.

"On time" —Frank Addiego Construction

"Prompt, clean and neat" —Henry B.

"Used them for years, Bruce taking me golfing" —Tim Ballard Construction

"Product they put out" —Brent B.

"Seemed very confident, nice people to work with" —Blossom B.

"Came and did a professional job and a good job" —Sujata B.

"Nice, listen to problems" —Ray B.

"Reliable" —Warren Cheung Construction

"Professional, organized"
—Closet Dimensions, Inc

"Price, quality and service"
—DeLouche Construction, Inc.

"Helpful, knowledgeable, delivered on time"
—D & J Tile

"Friendly, good service, treat us well, delivered on time" —Golobic Construction

"Personal service" —Mark Hunter Construction

"Quality of the work" —Phil L.

"Prompt, clean, show up on time" —Charles I.

"Do the work and I don't have to worry about it not being done right" —J & A Construction

"They were good" —Utam K.

"Shower is lovely" —Kass K.

"I use them all the time, customer service, scheduling" —Dana Kitaura Construction

"Pretty close to my house" —Milan K.

"Prompt" —Rich L.

"Came in, did the work and didn't leave a big mess; I like the product they installed" —Hal L.

"Seem to know the product, people explained things well" —Tony M.

"Did put the door in until it was right, they do good work" —Patrick M.

"Easy to work with"
—McBride Design & Construction

"Responsive and friendly people"
—The Midglen Studio Associates

"Very efficient, good customer service"
—Sue M.

"Final product" —Vicky O.

"Polite, helpful, informative, they did a very good job, I would recommend them"
—Robert P.

"Nice showroom, nice people" —George S.

"Prompt" —Isabel S.

"Honest" —Veronica T.

"Very easy to get along with, product came early and they installed it early, responsive, I like my shower door; getting a quote right up front" —Ellen U.

"The owner" —Anderson Construction

"Yes, on showers, girls in office great follow up, good with getting out to fix things"
—Carol Jorgenson International Design

"Responsive" —Joe K.

"Responsive and professional"
—Lamcke Construction

"People in the office very good" —Paul L.

"Used them exclusively, service, product, showroom, installation" —Lindstrom Inc.

"Convenient" —Bob M.

"Sales staff was nice" —Dan M.

"Product" —Andrea M.

"Good work, follow up"
—Otto Miller Development

"Were on time and were done quickly" —Sue P.

"Everything worked out fine" —Heather P.