Mortgage Brokers
San Mateo County
What did you like best about California Real Estate Loans?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/19/2005 and 11/26/2007. Customer last names have been initialized for privacy.
"They made it convenient." —Teresa C.
"They were very accommodating and pleasant." —Elizabeth C.
"Bobby and Rob were great." —Louis C.
"They got the job done." —Anthony C.
"They are like best our best friends." —Shawn D.
"Prompt and thorough" —Lisa D.
"Their follow through was good." —William E.
"Dave Mitchell has a very good personality." —Ann F.
"That they got it done." —Christopher H.
"Their service" —Rex H.
"They did everything I asked them to do, and they did it quickly." —Michael H.
"Jeff Barton was my agent, and he was great. He gave me personal attention, he was able to help me weed through everything, and he helped me to understand all the legal issues." —Patrick M.
"Their availability and customer service" —Sean M.
"Dave is like a personal friend." —Mike M.
"Prompt, courteous, and thorough service" —John P.
"I liked the personality of the gentlemen I dealt with. He pushed the loan through and expedited it at exactly the time I needed them to. I've used them four or five times, and I'm totally satisfied with them." —Jonathan P.
"He understood our needs and took care of us." —Edward P.
"They don't try to put you into a loan that you cannot afford. They are very reasonable, they take a personal interest, and they advise you as they would a family member." —John P.
"They did what they said they would." —Michael P.
"Their service" —Jeffrey P.
"The loan officer, Dave Mitchell was great." —Scott R.
"They're friendly, easy to use, and quick." —Gerardo H.
"They made it very simple." —Lisa S.
"They always follow through and answer our phone calls." —Britton S.
"They were attentive to my requests, and they worked closely with me to achieve the best result." —Bradley S.
"Salberto is very responsive and quick. He takes care of things right away, and he gives a lot of advice and options." —Rita T.
"Personal service" —Walter V.
"My agent has been great." —Michael Z.
"Their fast service" —James B.
"The service of my loan officer was great." —Janet B.
"Speed and cost" —Mark B.
"Bob went the extra mile for me." —Linda
"The ease of doing business with them." —John C.
"Christine was very able and helpful. She moved the process along pretty smoothly, and I liked the fact that the person that notarized everything came out. Everything seemed to be very professional." —Paul C.
"My agent spoke English, not accountant talk. He was very straightforward." —James C.
"Quality service" —Joseph C.
"They followed up with everything." —Thomas A.
"Their service and their consideration for our needs" —Robert C.
"They follow through and give you what they promise." —Mark D.
"I liked Mr. Barden. He set everything up where I didn't have to do anything. He also matched the loan someone else offered, and it was a no cost loan. They even sent someone to my house." —Joseph D.
"The service" —James E.
"The quickness in responses and the willingness to provide information." —Kevin F.
"Quick and responsive" —Mark G.
"I had no problems, and everything went smooth." —Louis G.
"My agent handled things right away for me." —Rosalie H.
"Anyone in the office could help me, and I didn't have to rely on Robert being there." —Michael H.
"Personal touch" —Anthony I.
"Dave Mitchell" —Kristie
"They do the job." —Gordon K.
"They have assisted me in the purchase of three homes so far." —John
"The personal service we received." —Kennether L.
"My agent was excellent. She kept me updated with marketing information, and she gave me a good interest rate." —Chiapu L.
"They were very easy to work with." —Joseph M.
"Their fast response to everything we received from the loan company was good." —Yvette M.
"The agent never gave up." —Patricia R.
"I think out agent got us a good price." —Donald M.
"Their efficiency" —John P.
"They seem to be on top of things." —Jon B.
"I have a personal friend who works there." —Samuel S.
"On time" —Catherine C.
"Quick turnaround" —Brian C.
"They connected well with me, and they were very personable." —Edison A.
"They are not pushy, and they shopped around for the best rate." —Jim E.
"I'm not sure if they are the only loan agency I've used." —Luke J.
"They are friendly and courteous. I'm a repeat customer." —Lawrence M.
"They listen to what I say." —Michael M.
"We've known Frank for a long time, and I have used him many times." —Joseph O.
"Bob was very helpful and kept in contact with us." —Anthony S.
"They were very friendly." —Michael V.
"Everything was done in a timely manner, and they took very good care of us." —Jan B.
"They were very professional." —Heather B.
"I know Bobby, and I trust him." —Perry C.
"Personal service" —Richard C.
"It was pretty quick." —Kathleen F.
"I was very happy with Nicole. She kept her word, and she was very honest." —Zdzislaw G.
"We have a real estate company." —Robert M.
"I have a connection with them. I have known Frank for many years." —Neil M.
"They do the work quickly." —Mariann S.
"They were knowledgeable and easy to work with." —John S.
"They did their job right." —Craig V.
"They were straightforward." —Gregory W.
"They are easy to deal with." —Donny B.
"Dave was quite candid." —John D.
"Good customer service" —John D.
"The agent was friendly and helpful." —Clifford F.
"They were friendly, down to earth, and easy to understand." —Paul G.
"They took care of everything." —Wayne G.
"The loan agent Sal was excellent." —Ernesto M.
"I had a friend who worked there." —Jonathan O.
"They were very helpful." —Melinda S.
"Working with Dave was great." —Thomas S.
"He was comfortable to talk to." —William T.
"I liked my agent's abilty to close my loan in at reasonable amount of time." —Kevin P.
"They did a good job." —Thomas W.
"They were okay." —Edwardo Y.
"My cousin works there." —Pamela C.
"Friendly" —Robyn G.
"All the signings went fine." —Joseph J.
"When it came down to it, they did what they said they were going to do." —Christina C.
"The initial analysis was good." —Denise G.
"They seemed okay." —Eric D.
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