Flooring
San Mateo County
C & S CARPET & FLOOR COVERINGS
(650) 578-9441
Serving
Santa Clara,
San Mateo and Alameda Counties
www.cscarpet.com
conn@cscarpet.com
Conn Shute, Owner and Manager
SERVICES
Bamboo
Carpet
Ceramic
Tile
Hardwood
Laminates
Limestone
Linoleum
Marble
Seagrass
Sisal
Slate
Vinyl
HOURS
Mon – Fri: 8am – 6pm
Sat: 10am – 4pm
CREDIT
CARDS
Amex, Discover, MasterCard, Visa
Workers
Comp Insurance
Liability Insurance
State License No. 462024
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based on 86 random customer surveys made since July 2002 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."
RATING
STATUS
We declare that C & S Carpet & Floor Coverings has passed all of the rating
steps and has earned the Diamond Certified award, Certificate No. 131.
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C & S Carpet & Floor Coverings has been serving the residents and business communities of Santa Clara, San Mateo and Alameda counties since the early 1970s. Along with their many residential customers, they have done business with Santa Clara County, the cities of San Jose, Santa Clara, Cupertino, Sunnyvale and Palo Alto, San Jose International Airport and many local businesses, large and small.
They sell and install carpet, vinyl, linoleum, laminates and ceramic tile. Other flooring products include bamboo, sisal, sea grass, as well as marble, limestone, slate and VCT/SOT. They sell prefinished hardwood and refinish existing hardwood floors. Customers are encouraged to call for in-home estimates.
COMPANY
PHILOSOPHY
"Our number one priority is to make the entire floor covering experience,
from selection through installation, a positive one for our customers.
If something unforeseen goes awry we have the experience, resources and
support to get things back on track quickly and with minimum in convenience
to the customer. We are the only floor covering company in Northern California
that is both Diamond Certified and has the Carpet & Rug Institute of America
Seal of Approval."
EXCERPTED
SURVEY RESPONSES
"They listened to my concerns and made an effort to please me."—Les &
Heather S.
"They were reachable—the guy I was working with gave me his cell phone number. They were very courteous."—Barbara F.
"The company was nice to deal with. The quality of the work was good."—Andy H.
"The service is good and prices are good. One time I had a warranty problem and they took care of it."—Jim P.
"Their rates are good and the service is excellent." —Joanne & Rodger K.
American Ratings Corporation © 2004 website|Laughlin Design
