Insurance-Health &
Employee Benefits

San Mateo County

Brown Insurance Services of Los Altos

(650) 949-5354

220 State St. Suite E
Los Altos, CA 94022

Serving Northern California

www.browninsure.com info@browninsure.com Kathy Brown, Owner

SERVICES
Business & Personal Insurance
Employee Benefits
Individual Policies
Life & Disability
Medical, Dental, Vision

HOURS
Mon – Fri: 8am – 5pm

EMPLOYEES
7

Workers Comp Insurance
Liability Insurance
State License No. 0A90574
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 150 random customer surveys made since Jan. 2006 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Brown Insurance Services of Los Altos has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 807.

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Survey Comments

Kathy Brown began her career in the insurance
industry in 1973. She’s
owned and operated her Los Altos-based business since 1991. Ms. Brown is a mem-
ber of several industry associations and serves on the advisory board for companies such as HealthNet, Kaiser and PacifiCare.

Brown Insurance Services specializes in employee benefits, pension and profit sharing
plans and health, dental and individual insurance. They utilize the latest technology to find the insurance programs that best
meet the needs of each customer. Clients range from individuals wishing to protect
their families to companies needing to cover thousands of employees.

Finding and choosing the right insurance plan
can be time-consuming and confusing. Let
the professionals at Brown Insurance Services do the legwork to secure you the most comprehensive coverage and the best value. Consultations and quotes are always free.
Give them a call—you have nothing to lose, and everything to gain.

COMPANY PHILOSOPHY
“The price of the insurance is the same no
matter who finds it for you—so customer service is where we differentiate ourselves from our competitors. We’ve earned our success by exceptional performance that exceeds the expectations of our customers. Our team of professionals has over 100 years of combined experience, and we welcome
the opportunity to put that experience to
work for you.”

EXCERPTED SURVEY RESPONSES
“They’re very responsive, take action right away, and are willing to go the extra mile.” —Suzie B.

“They’ve always been very attentive and have even presented me with options for coverage without me asking.” —Roger D.

“They help find solutions for us.” —Dennis R.

See Survey Comments