Carpet & Upholstery Cleaning

San Mateo County

AMRO Carpet Cleaning Services

(650) 342-5355
(650) 291-1549 Cell

Serving San Mateo, San Francisco, Marin, and Santa Clara Counties

Jorge Amado, Owner

SERVICES
Carpet Cleaning
Spot Cleaning
Upholstery Cleaning
Water Damage
Commercial
Residential

HOURS
Call To Make An Appointment



Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 75 random customer surveys made since June 2006 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that AMRO Carpet Cleaning Services has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 899.

 


Back to list

Survey Comments


AMRO Carpet Cleaning Services evolved as a business over 6-year period when Jorge Amado began helping a friend in the business during his free time. His friend invited him to use a carpet cleaning machine and Mr. Amado liked the way it worked. After a short time of cleaning his friends’ carpets, Mr. Amado was drawn into the business as a professional.

He began researching carpet cleaning machines and finally found the best one that uses a low moisture system that allows the carpet to dry in 30 to 90 minutes.

Mr. Amado also began learning about cleaning carpets in preparation for carpet dyeing, new products, new machines and techniques until his business became successful.

COMPANY PHILOSOPHY
“Having started with a career as a social worker, it is my background and my goal in life to help people. Cleaning carpets is my way to help people live better lives! I always try to treat people the way I like to be treated. I am friendly with my clients, which helps to establish good communication.

“In addition, my goal is to ensure that my clients’ carpets are as clean as the carpets I have in my own home, which is probably why they like the work I do.”

EXCERPTED SURVEY RESPONSES
“When I call, they come very quickly. They’re available in emergencies, and the quality of work is excellent.” —Ron

“He calls me regularly to let me know it’s time to do the carpets. He always does a nice job.” —T&C

“His customer service was excellent. They were on time, and they did the job perfectly.” —Larry

“They are there when I need them, and they do a good job. I use them a lot.” —Mark

“He is very punctual, he does a good job, and he puts everything back.” —Silvia

See Survey Comments

 

 

 
Alameda County
Contra Costa County
Marin County
Monterey & San Benito Counties
San Francisco
San Mateo County
Santa Clara County
Santa Cruz County
Solano County
Sonoma County
Other Counties

 

 

 

©2002-2008 | American Ratings Corporation