Flooring

San Mateo County

Abbey Carpet Flooring Center

(650) 347-0800
101 N. Amphlett Boulevard
San Mateo, CA 94401

(650) 462-0800
905 El Camino Real
Menlo Park, CA 94025

Serving the Peninsula

www.abbeycarpet.com
smcarpet@earthlink.net
Nancy & Lewis Stanton, Owners

SERVICES
Sales Carpet
Hardwood Area Rugs
Installation Laminates
Stone & Tile Vinyl

HOURS
San Mateo Store
Mon – Fri: 9am – 5pm
Sat: 10am – 5pm

Menlo Park Store
Mon – Fri: 10am – 6pm
Sat: 10am – 6pm

CREDIT CARDS
Amex, MasterCard, Visa

EMPLOYEES
13

Workers Comp Insurance
Liability Insurance
State License No. 755546
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 150 random customer surveys made since April 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare Abbey Carpet Flooring Center has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 663.

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Survey Comments

Whatever your flooring needs, from product
selection to expert installation, Abbey Carpet Flooring Center has got you covered! Store owner Lewis Stanton has worked in the flooring industry since graduating from college. Wife and partner Nancy Stanton came in to the business over two decades ago. As a part of the Abbey Carpet team, they enjoy the purchasing power of a large company while maintaining the personal service of a family business.

There are hundreds of flooring materials to
choose from, and the selection process can be
overwhelming. The experts at Abbey Carpet
Flooring Center are there to help make choosing your flooring simple. Whether you are looking for carpeting, hardwood, stone or tile, ceramic or laminate flooring, the Abbey Carpet Flooring Center team will guide you every step of the way. To help make the process even more ‘worry free,’ they can offer a variety of flexible financing options. Their expert craftspeople will install your new floor, follow up to make sure you’re happy, and back the installation with a 60-day Satisfaction Guarantee.

Abbey Carpet Flooring Center uses only top-quality flooring by trusted manufacturers. Visit their showrooms in San Mateo and Menlo Park to see samples from their product lines. Or, visit their website at www.abbeycarpet.com.

COMPANY PHILOSOPHY
"We really stress customer service even after the sale is made and the flooring is installed. It’s important to us to follow up with the customers to make sure they’re happy and to thank them for giving us their business."

EXCERPTED SURVEY RESPONSES
"Nancy and her staff know what they are doing and have good product knowledge."
—Robert W.

"The floor was absolutely fabulous and the service even better." —Louise T.

"They are small enough to talk to and easy to deal with. The carpet intallation was also very good. I have used them twice in the last 3 years and I had the same installer both times." —Cindy F.

See Survey Comments