Roofing
San Francisco
What did you like best about Tom Lee Roofing?
The
following are verbatim customer responses from research that American
Ratings Corporation conducted between 4/2/2002 and 11/11/2006. Customer last
names have been initialized for privacy.
"Professionalism" - Rene B.
"They know their stuff and do quality work." - John R.
"They got the job done with minimum annoyance to me." - Bob A.
"They do clean work and they are very prompt." - Sylvia H.
"It looked like a good product." - Linda K.
"They were professional and stuck to the original estimate." - Thomas M.
"The people work hard and always clean up." - Emily S.
"Efficient, honest, do a good job" - Gary K.
"They are actually very professional." - Will W.
"His business was very professionally done and the job was done quickly." - Melinda L.
"They were quick and they were good at what they do." - Rosa W.
"I liked the whole job and how he went about it." - Ted H.
"The way they take care of you from the beginning to the end; it's done right the first time." - Sol M.
"He is courteous, prompt and solves problems." - Harvey S.
"Tom is very straight forward, his employees do a good job and left everything clean." - Lori K.
"Their workmanship" - Albert M.
"Quality of their work" - Greg J.
"They were prompt and explained things well." - Jane L.
"He is an agreeable guy." - John L.
"The job that they performed was fine." - Daniel C.
"They know their business." - Patty D.
"They worked fast." - Julie V.
"They are very thorough and communicate very well." - Derek T.
"The first time they were very good." - Matt M.
"I like his honesty and sincerity." - Agustin G.
"The presentation ahead of time was very helpful. They did a good job explaining the kind of things that needed to be done." - Bev B.
"They're very professional and the person I dealt with was nice." - Soo V.
"I like their honesty. They came out when they said they would and charged me what they had estimated." - Steve H.
"They did a good job." - Gary S.
"They did a good job. They explained everything, did a theory analysis, and finished the job." - Robert O.
"I like the expertise and responsiveness of the crew." - Gerry K.
"They did a great job, and the neighbors did not complain. The crew was very friendly, and they complied with our requests." - Kathleen B.
"They came out on time and did the work carefully without making a mess." - Vicki D.
"They're professional in handling the job." - George H.
"I have been a customer of theirs for a few years. When Tom would come out and do the job, he was very friendly, honest, and the least expensive." - Eva O.
"I like their honesty and the workmanship. What else can you ask for?" - Clifford W.
"I like the quality of the work." - Linda B.
"They were knowledgeable about the work and the product they were using. They were also very quick and clean." - Judith A.
"The quality of the work was very high, and they explained what needed to be done before actually doing the work." - Richard D.
"I like the fact that they take responsibility for their work. I've used them twice and called them a few times to fix a problem. They were very good about fixing the problem with no extra charge." - Terri K.
"It was quick, and they did a nice clean up." - Gloria L.
"They were working, and I liked that they were working with me." - Joan L.
"They were very professional, and they explained the work they were doing. They also allowed me to view the work they were working, and fixed the leaks that existed before." - Raphael T.
"They were on time, they did nice work, and the estimator was very good." - Brenda Q.
"They were very courteous, and they did a good job. They also made suggestions about notifying the neighbors during the roofing project." - Elsie L.
"I like the quality of the job they did and the service. They were very responsive." - Mark B.
"He explained things before doing the job." - Rose R.
"He's very trustworthy, and I'm impressed with his work." - Dorris L.
"They're very professional." - Peter R.
"They were great in all aspects." - Kim M.
"They gave me good service and kept on schedule." - Yas F.
"They do a good job and they are very responsive, I recommend them to all my clients." - Val S.
"They are reliable, and I like the quality of the work and the people there." - Mike H.
"The workmanship was good, they were prompt, and they cleaned up the job site." - Ron .
"They responded quickly and did a good job." - Carol B.
"They did what they said they would, they were neat and personable, and the price was good." - Pamela B.
"Gabriel came over to the house and solved the problems we had, he was very courteous and reliable." - Lisa C.
"They are fair, prompt, efficient, and do what they say they will. I have done business with them for many years." - Peggy E.
"They gave a good presentation and explained everything very well, and the actual work was very good." - Andrew .
"They stopped the leaks." - Bob A.
"Tom Lee really watches his work and he knows what he's doing." - Joel T.
"They came highly recommended and did a great job." - Kirt J.
"The quality of the work and they were fast." - Charles B.
"I liked the fact that they were very accommodating and very easy to work with. They did exactly what they told me they'd do and the service was excellent." - Jan F.
"Customer service" - Louis F.
"They were conscientious and they followed through on their work." - Andy F.
"They were professional and did a very good job." - Jerry S.
"The workers are very good and they are very prompt." - Dorene L.
"Professional" - Robert M.
"They did everything they said they would and it was a good job." - Carole C.
"I liked the value for the work and the quality." - David R.
"They were on time and fairly neat, they did a pretty good job." - Bonnie M.
"They were good." - Jim L.
"He responded to phone calls whenever we called him." - Bernard H.
"Everything. They did an excellent job. On time, friendly, courteous, cleaned up after each day." - Robert S.
"He was very nice and did a good job." - Jack C.
"Incredibly accommodating, tidy, hard working, worked on time." - Mark M.
"Courteous, on time, and on time getting it done, estimate and so on were fine. I actually talked to 5 other roofers before I picked him." - Reg K.
"I've used them twice already, probably their professionalism." - Albert M.
"He answered all of our questions and did a fantastic job." - Edward L.
"I was happy with what he did." - Terry L.
"He did exactly what he said he would. Very honest." - Beth A.
"I guess it was fine, they got the job done." - Paul V.
"We were satisfied." - Betty W.
"They are very prompt and they clean up the job site very well and I think they're very good." - Chris C.
"The way they treated their customer." - William L.
"They did a clean job. Very nice man." - Richard E.
"Patient, did their job real good, didn't rush through it, knew exactly what they were doing, and they cleaned up after themselves"
- Elnora C.
"He's real attentive, when we call, he comes, he's honest" - Gary T.
"Excellent work, come back if there's a problem or if I think there's a problem and fix it, they don't charge a lot of money" - Joanne G.
"Responsiveness and they did perform on time, within the timeframe we needed" - Connie W.
"Professional, clean, courteous and did a good job" - Diane S.
"Prompt, efficient, and it's holding up fine"
- Elliot N.
"Did the job on schedule, and it seems to be a good job for me" - Ian M.
"It was run efficiently and they did a good job" - Joan H.
"Tom himself came out initially and then the people showed up on time and did very well"
- Karrin K.
"Did a great job at a reasonable price" - Richard U.
"We got exactly what we paid for, nothing less" - Al G.
"They did what they were supposed to do, it looks good and they cleaned up after themselves" - Loretta C.
"He's all business, he doesn't fool around and he gets the job done" - Richard W.
"Excellent work, very professional guy"
- Alan C.
"Professionalism, clean up every single thing after they're gone, everything was handled in an expedient manner including the bid. If they were from out of town I would go there too. This is the second time I've used them"
- Kathy R.
"I think he's great" - Tim B.
"Well it hasn't leaked yet. Finished on time, and he came back to inspect it with me when they were done" - Annie B.
"Great workmanship, well organized" - Bill W.
"Used him many times, for personal and business" - Bob B.
"He's the best I've ever dealt with" - Bob H.
"Responsive, reliable and professional"
- Brian L.
"Tom came out to give us a quote and then he was there when they did the roof" - David S.
"Used them before and they still do a good job" - Edward C.
"Reliable, so efficient" - Paul T.
"Responsive, professional and did a good job"
- Evan
"They knew what they were doing and they did it very well" - Francis C.
"He's the only one I'll call" - Hank D.
"He responds right away, he gets the job done and he comes back afterwards" - Herb B.
"Quality of the work" - Jim S.
"He has a reputable business, stands by his work" - John C.
"Their attention to detail, the timely completion" - John L.
"He's the best there is. They get it done on time and leave nothing behind" - Kevin S.
"Very professional, stick to his business and contracts experienced people" - Laura R.
"Very professional, responsive, he always returns my calls" - Leslie H.
"He's professional, reliable, and does a good job" - Mark B.
"Quality workmanship" - Michael P.
"Professional, on time and very efficient"
- Milton S.
"He's the best all around, always recommend him" - Mindy M.
"He's honest, does an excellent job, cleans up afterwards and follows up with you when it's done" - Lumi C.
"Highly recommend him, his crew is fantastic"
- Mrs. S.
"Very thorough, responsive, professional"
- Nancy S.
"Responsive. If I didn't like the way certain things looked, he came out to go over it with me" - Norman M.
"They did a nice job, no problems, well organized" - Diane O.
"The results and the workers" - Mary H.
"The bid, the work and the way they cleaned up after themselves" - Mrs B.
"He was very nice. Cordial and most efficient"
- Zelda G.
"He was very nice and they seem to know what they were doing" - Mrs. D.
"Very responsive. He returned our call right away when we left a message for a quote. When they came out to do the work, it didn't take as long as we thought it was going to and there was no mess when they were done"
- Terry G.
"Everything! He, himself and his workers were prompt. They cleaned everything before they left" - Duncan K.
"They were very timely, got in there got the job done and got out" - George W.
"Did a good job, my husband called him before for another house we had" - Agnes W.
"Nice guy, real professional, up and up kind of person" - Jim S.
"He's done a great job for me, I've used him for 10 years" - Roy L.
"It looks great, did a great job" - Susan W.
"Responsive and reliable" - Vivian E.
"Courteous, professional" - Angela D.
"Prompt, very reliable, nice clean up afterwards" - Ben G.
"They were on time, and completed it on time" - Carol N.
"He knew what he was talking about and what to do" - Chester L.
"Reliable, courteous and prompt" - Chris D.
"Tom himself. It seems to be holding up nicely, haven't had any leaks or anything" - Darryl V.
"They knew what they were doing and just got it done" - David C.
"Professional and responsive to our needs"
- David S.
"Detail oriented, very professional" - Dick S.
"Professional, reliable and good workmanship"
- Don W.
"He was pretty responsive, and I was confident he wouldn't steer us wrong"
- Steve S.
"They did a good job, very quick and efficient" - Esther H.
"He knows his business and the workers knew their job" - Fred L.
"Have used him for 8 years, have always liked his work" - Gloria D.
"The workmanship, the workers, the overall look" - Gordon K.
"He's the best there is around" - Greg B.
"He came right out, he was patient with us, they did a nice job" - Javier G.
"Tom, his crew, the roof" - Jeannie M.
"The work, the quality and the cost" - Jerry W.
"They did a good job, the workers have it down to a science, they know what they're doing" - John O.
"Efficient, professional, responsive" - Judy L.
"He's honest and responsive" - Ken K.
"I've used him before, and his quality hasn't changed " - Lloydine E.
"Only call on him, and recommend him to everyone" - Mercedes B.
"We contract him to do all our work" - Mike G.
"He's responsive, knows what he's doing"
- Ming H.
"He knows what he's doing. He comes out initially and then comes back with the workers to watch or help. I like that" - Parker W.
"Very polite. Explained everything and came back when it was done to go over the work with me" - Ms. P.
"He came right for the quote, they scheduled the work, started on time and were finished"
- Norma S.
"Did a good job, we were so pleased" - Peter I.
"Used them before, will continue to use them" - Peter T.
"Very professional" - A.B C.
"Professional, they know what they're doing"
- Ryan N.
"His cost was reasonable, his work was fine"
- Wener H.
"He was very good" - Mrs. F.
"Nice guy, great job" - Curt S.
"Reliable, professional" - Arthur K.
"He seem to know what he was doing, got the job done well, and when I went to inspect it, everything was done to my satisfaction"
- Bob W.
"They came out when they were scheduled and cleaned up after" - Deborah G.
"Honest, professional and responsive"
- Ellice S.
"I was very pleased with the work, and the clean up after" - Jay T.
"Quality, on time, professional" - Johnny R.
"Professional and reliable" - Otis P.
"The service and the crew" - Patricia G.
"When I had a problem he came right out, response was very fast" - Bert L.
©2002-2006 | American Ratings Corporation
