Auto Body
Santa Clara County
Springer Collision Centers
(408) 436-9600
(408) 436-9690 (Fax)
250 East Brokaw Rd.
San Jose, CA 95112
Serving Northern California and South County
www.springercollision.com
steve@springercollision.com
Steven & Julie Springer, Owners
SERVICES
Auto Body Repair/Refinishing
24-Hour Towing Service
Frame/Suspension Work
Paintless Repairs
Theft-Related Repairs
Vehicle Pick-Up & Delivery
HOURS
Mon – Fri: 7:30am – 5pm
Sat: 9am – 1pm
CREDIT CARDS
Visa
MasterCard
Discover
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 192381
CUSTOMER
LOYALTY
Based
on 251 random customer surveys made since August 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
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RATING
STATUS
We declare that Springer Collision Centers has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 457.
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Springer Collision Centers were incorporated in 1992 by Steve and Julie Springer. General Manager Robert Pinon has 30 years hands-on experience working in and managing automotive repair businesses and has been with Springer Collision Centers for over a decade. Springer Collision Centers provide automotive collision repair and refinishing ranging from dented fenders to serious collision damage. They also do frame work, suspension work, and paintless repairs. They offer 24-hour towing plus vehicle pick-up and delivery. All technicians are I-CAR certified. Springer Collision Centers offer written lifetime warranties for refinish work, body work and corrosion protection. They participate in the Fix Auto network. To learn more about Fix Auto, visit Springer Collision Centers’ website at www.springercollision.com.
COMPANY
PHILOSOPHY
"We want to make sure the car is restored to pre-accident condition and the customer is 100% satisfied. We make it a point to follow up with every customer after we’ve completed the repair. If there are any problems or if anyone is not completely satisfied, we’ll do what it takes to make them happy.”
EXCERPTED
SURVEY RESPONSES “I’ve used them a few times and recommended them to others. They do quality work and are easy to work with.” —Darwin A. “The communication and the work were both excellent.” —Andrea R. “They were courteous, prompt, knowledgeable, professional; the shop was clean.” —David S.
“They’re very professional and the insurance direct billing is very convenient.” —Sylvia T.
