Plumbing Fixture Showrooms

Santa Clara County

SPLASHWORKS of Willow Glen

(408) 279-5202

(408) 279-5205 (Fax)

1284 Lincoln Avenue
San Jose, CA 95125

Serving California and Beyond

www.splashworkskb.com
Eric Nelson, Owner

SERVICES
Design Assistance
Fixtures & Supplies
Product Information
Showroom

HOURS
Mon: 9am – 7pm
Tue – Fri: 8am – 5pm
Sat: 10am – 4pm

CREDIT CARDS
American Express
Visa
MasterCard
Discover


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 187 random customer surveys made since February 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1% 2% 1% 5% 15% 22% 55%
1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that SPLASHWORKS of Willow Glen has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 604.


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See Survey Comments

SplashWorks is on Lincoln Avenue, between Minnesota Avenue and Willow Street in the heart of downtown Willow Glen. After working for Saratoga Plumbing Supply for eight years, Eric Nelson bought the company from the original owner in 1995 then renamed the 3500 square foot gallery to SplashWorks in January 2006.

SplashWorks specializes in high-end kitchen and bath products for clients who are building new homes, remodeling kitchens and bathrooms, or simply wishing to update their living space. Contractors, designers, and homeowners are welcome to stop by the Lincoln Ave. gallery (one of the largest and most complete showrooms in the Bay Area). SplashWorks’ expert staff can provide the product information, design assistance, and materials for any project. No matter what you’ll need; faucets, sinks, tubs, toilets, mirrors, lighting, door & cabinet hardware, you’ll find it all beautifully showcased at this incredible gallery that is SplashWorks.

COMPANY PHILOSOPHY
"Our knowledgeable staff does its best to make sure the client gets exactly what they need. No matter what your job involves, we can supply you with everything you will need make your project beautiful and add value to your home.”

EXCERPTED SURVEY RESPONSES
“I have a good working rapport with all their sales reps. We’ve been using them for a while, doing 20 custom houses a year, and I have no complaints.” —Todd E.

“I liked the amount of time they spent explaining things. They didn’t make you feel like you couldn’t ask questions, they gave you their time and were thorough”—Patty L.

“I think their service is great, and the products are top quality.”—Charla C.

“They have quality merchandise. A lot of places don’t have the products they have, that’s why we went there.”—Salvador C.

See Survey Comments



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