Kitchen & Bath – Contractors

Santa Clara County

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What is the best thing about Bay Bathrooms Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/10/2004 and 3/3/2008. Customer last names have been initialized for privacy.

“Quality, speed, cleanliness, and promises were kept.” —Cathy D.

“I've recommended them to several people. They are thorough. Their word was true about the cost. They were also very clean. Every workman was very pleasant and helpful. I sought them out because they were a Diamond Certified company.” —Roy W.

“Attention to detail and follow-up” —Don F.

“They were very efficient and very clean. The quality of the work was great. I wasn't put out at all. It was wonderful.” —Pat B.

“They were efficient and knowledgeable. They didn't give me the feeling that they were trying to rip me off.” —Randy W.

“They kept everything nice and clean. They were friendly and did a good job.” —Dave V.

“I liked the fact that they did what they said they would do when they said they would do it. They did a good job.” —Tim M.

“The courtesy and speed” —Jane G.

“They finished in the time frame that they said they would. The workmen were excellent. The man who put in the linoleum was good. I'll use him for the kitchen. They were very pleasant people.î  - Robert H.

“I liked that they were on time, clean, and in and out in a week.î   - Justine R.

“They kept on schedule and the work was, for the most part, excellent.” —Richard

“It was clean, quick and there was no trouble about changing the paint colors.” —Lina M.

“They did a good job.” —Ernestine F.

“They were very clean. They did not inconvenience my family at all. They were very polite. We were pleased with the work.” —John B.

“The quality of the work was good.” —Mitch S.

“They were very efficient. They were finished when they said they would be.” —Bob D.

“The fact that they told me exactly when they would start and when they would finish, they didn't leave the place allî gooped upî at the end of each day.”  —Ray C.

“I liked the fact that they said that they could do a whole bathroom in one week and they did. They were very neat and even swept the drive way.” —Kelly W.

“The work was fairly good.” —Erma E.

“They were pretty prompt. They did what they said they would do.” —Dan B.

“The quality and workmanship” —Aurelo L.

“Their cleanliness” —Tom C.

“They were very efficient and responsive.” —Ken M.

“They worked quickly.” —Mark L.

“They were very efficient, prompt, neat, and professional.” —Trina L.

“He is prompt and follows up. He is also a very good worker.” —Sally U. 

“They thought the job all the way through.” —Nancy G. 

“He was punctual, and he did what he said he would do. He also communicated well with us, and his workmanship was very good.” —Dan S. 

“I liked everything about them. I really liked working with Tom. He was upfront, honest and very easy to communicate with.” —Mary B. 

“I liked Tom's overview of things. He was totally on top of things. He supervises his workers well and he's one of the most diligent contractors I've ever seen.” —Sean F. 

“They were clean, friendly, very accommodating and they finished in a timely manner.” —Mrs. M.
 
“They were on time, friendly and they kept the house clean. They also followed up well.” —Carl K.
 
“Both the workmanship and the communication were very good. There was a lot of interaction about the project. When it came down to making the last payment, they said "Use the bathroom and let us know how it is in a week." They really wanted to make sure we were satisfied.” —Steve S. 

“I like the quality of their work. They did excellent work.” —Jim G. 

“They took care of every concern I had in a pretty efficient manner.” —Alan O.
 
“I liked how they kept the place clean while doing the work. Also, they got the job done very quickly.” —William H. 

“I liked their attention to customer satisfaction. They are one of the best Diamond Certified companies I've worked with.” —Mike T. 

“Their attention to detail” —Merrily C. 

“They had everything with them when they came and they stuck to the schedule. They also followed up well on a couple of small things right away. They were very thorough.” —Pat K. 

“They did what they said they were going to do and the price was right.” —Anthony P. 

“They did a really clean installation without making too much of a mess.” —Norman A. 

“They were very good.” —Wesley S.
 
“The work they did was good.” —Bob A. 

“They came in here and worked continuously. They worked everyday until the job was completed.” —Mary F. 

“I liked the professionalism.” —Allen H.
 
“I thought they did a good job.” —Keith D. 

“They gave me a good, firm schedule and stuck to it.” —Mike F. 

“When I called them and told them what I wanted done, they didn't try to talk me into anything else. They gave me an opinion on what to do, but they didn’t push anything on me. Another thing I liked was that they were always on time.” —Irene B. 

“They did a good job.” —Bruno P. 

“They were pretty efficient and able to finish the job ahead of schedule.” —Karie T. 

“The best thing was their approach to the project and the way they have it all mapped out.” —Kyle H. 

“The same two guys came every time. Tom took time to educate us on the options.” —Kathy C.
 
“The person we worked with is very knowledgeable and helped us solve all of our problems.” —Kirk G.
 

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