Auto Repair

Santa Clara County

Redman's Car Care

(408) 842-0663

7747 Monterey Road
Gilroy, CA 95020

Serving the South Bay Area

Kevin and Karen Redman, Owners

SERVICES
Alignment & Brakes
Foreign & Domestic
Service & Repairs
Tune ups
Tires
Smog Test & Repair

HOURS
Mon. – Fri: 7:30am – 6pm

CREDIT CARDS
Amex, Discover
MasterCard, Visa

EMPLOYEES
10

Workers Comp Insurance
Liability Insurance
State License No. AM237083
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based 155 random customer surveys made since May 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Redman's Car Care has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 682.

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Survey Comments

Redman’s Car Care has been in business since 1992, and  relocated to their 18,000 square-foot shop in downtown Gilroy in 2004. Co-owners Karen and Kevin Redman have worked in the automotive industry since they were teenagers. Karen’s management expertise coupled with Kevin’s mechanical background make them well-equipped to provide excellent all-around care for customers and their cars.

Redman’s Car Care specializes in repair and service for foreign and domestic vehicles. They do everything from simple tune-ups to brake work, front end alignment, smog checks and repair, air conditioning service, lubrication and tire and battery replacement. They also have state-of-the-art diagnostic equipment and can quickly pinpoint problems, even in the newest electronic systems.

It’s not unusual for Redman’s to be able to fix something that another shop or dealer can’t. Mr. Redman holds several ASE Certifications. Both he and his wife Karen are active in the Gilroy community and frequently sponsor youth athletics.

COMPANY PHILOSOPHY
“Karen and I started this business because we
wanted to provide the kind of service that we couldn’t find anyplace else. We have a reputation for being very honest in all our work. We communicate with customers to let them know what they need and why. And we never sell them parts or services that aren’t necessary. We want everyone to know they can come here, be treated fairly, and walk away remembering it as a great experience.”

EXCERPTED SURVEY RESPONSES
“Kevin is very, very thorough. He can troubleshoot and identify problems that other people can’t.” —Gwen B.

“They are always very nice and very considerate
of the customer. Kevin is awesome.” —Jenny M.

“They’re honest and do good work. They stand behind their work, and if something goes wrong we trust them.” —Fred & Bonnie A.

See Survey Comments