Windows

Santa Clara County

Back to list

Back to Profile

What did you like best about Omni Window Systems?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/4/2002 and 9/2/2008. Customer last names have been initialized for privacy. 

“The way the windows work” —Alan M.

“I like the windows, because they consistently keep the house cool. They finished the job in one day.” —Alfred M.

“They were courteous, and they knew exactly what they were doing. They were always on time. They did the job and cleaned up. I was very pleased with them. I was happy that I used a Diamond Certified company.” —Bruce R.

“Promptness and efficiency, they did a good, solid job.” —Jenny S.

“The price and the quality of the work” —Don M.

“The quality of the windows, and the installation was great.” —Donna H.

“The guys were very nice and very quick. They knew what they were doing.” —Ed L.

“I liked the frames. They installed them really well. I liked the way they felt and the way they glide. I was able to save on energy.” —Ed N.

“The temperature inside the house is maintained at a much better temperature now. I'm able to close my window, which is wonderful.î ñH. Z.

“When they came to install my windows, they were fast and efficient.” —Judy F.

“Very fast, efficient, and friendly” —Kevin M.

“I liked the guys that installed them. They did a good job, and they were very helpful. I had such a great experience.” —Ryan L.

“I liked the windows. They seemed to be well built, sturdy, and insulated. They were installed very well.” —Susan D.

“The guy that put them in was very helpful and quick. The windows work very well.” —Kenneth F.

“They were reliable, and they showed up when they said they were going to. They were also very clean.” —Paul F.

“I liked the windows and the service. They did a really good job. They were installed properly and quickly. They cleaned up after themselves too.” —Bonita S.

“I got what I asked for.” —Elizabeth L.

“Their salesman” —Nancy W.

“It was a good experience.” —Richard K.

“They did the job quickly.” —Rina S.

“Everybody was very nice and down to earth.  I was happy with what they did.” —Sharron M.

“Quality” —Therese B.

“They worked at a good pace, and they didn't loiter around.” —Stanley R

"I like that they were very courteous and knew what they were doing." —Vivian G.

"They were well recommended, professional, and friendly." —Linda E.

"They were punctual, efficient, personable, and they cleaned up after themselves." —Joan M.

"I like the level of customer service and attentiveness." —Bob S.

"I liked the product, I liked that they were accurate in estimating the time of completion, and I liked that they were very professional." —Mrs. S.

"They did a good job on the installation and they do good quality work." —Kevin O.

"I like that they are local." —Walt D.

"They did a superb job. They cleaned up and left everything spotless when they were finished." —Laurie F.

"They are professional, and the windows are high quality." —Steve F.

"They did the job well in a short time." —Joydean M.

"They were prompt in giving the estimate; they showed up on time; and they cleaned up after they finished with the work." —Mark P.

"They were selling windows, not financing." —Rose S.

"I liked the guy who came out to do the work and the customer service. He also fixed any problem which arose." —Mrs. P.

"Knew what they were doing." —Marc M.

"Did the work on schedule and cleaned up." —Ed G.

"Very professional, work done quickly, looks nice and very polite." —Bob B.

"Did it right the first time, I ran into a little problem and they came out and fixed it." —Stephen F.

"Family owned." —Paula K.

"Workmanship." —Bob H.

"Product and quick." —Marie F.

"Always on time; quality's great; honest" —Valerie S.

"Good people; very quick and knew exactly what they were doing" —Stuart S.

"The parents, I guess" —Barbara S.

"I just like the windows, it's wonderful, makes a difference; they did a good job and they cleaned up very nicely" —Mary U.

"They were dependable and competent"
—Linda W.

"The ease of operation" —John W.

"Very responsive; the quote process is very upfront; the product worked very well per the recommendation" —Louie Y.

"Their men that worked; the office personnel; owner came out and measured our windows" —Tom A.

"They would rate 150% no matter what you're questions are" —Geraldine B.

"The crew ran a clean job; they knew what they were doing; owner came out and did the measurement himself; they have a quality product because I've used them before" —Bill B.

"Punctuality and quality of the work" —James B.

"I like the windows; there's no noise unless I open them" —Mrs. C.

"I just liked their service; they did what they were supposed to do; I didn't have any problems; they were very good; they kept me informed if there were going to be any delays" —Esther C.

"They were on time; amazingly fast; cleaned up well and didn't destroy my wallpaper" —Linda G.

"They came exactly when they were supposed to come; workmanship was great; they followed up with me to make sure everything was right" —Vivian G.

"Didn't have the sense that we were getting scammed. These folks didn't have a hard sale. It was easy dealing with them. I did a thorough research of window companies before selecting them" —Francine H.

"I've been very satisfied; they've been just great" —Pauline H.

"Their installation procedures" —William H.

"They were very accommodating; very neat; pleasant and efficient" —William H.

"The representative listened to what you wanted, he was very patient with me, he was perfect" —Rosie B.

"From beginning to end, the service was on a very personal level; they met all the expectations; products and installations were smoothly handled; and with construction people who could ask for more" —Claire G.

"I love them; they were wonderful, from the girl up front and the salesman" —Marge H.

"It's been so long since we did this, they got the job done quickly and there were no problems" —Sandy H.

"The person in the store, Mark, very knowledgeable" —Mr. L.

"We have just two windows from there and they're great; service was fast" —John M.

"Their professionalism" —John S.

"They were quick, clean and polite" —Rose V.

"I just like the way it looked and I like the installation" —Mrs. W.

"They got in and out and didn't leave a mess"
—Vernon A.

"Their service and quality of the product and their customer service as well" —Candy B.

"They did a great job; very professional; follow up phone call, which I really appreciated and my husband just said they cleaned up after themselves and you didn't even know they were here" —Maria C.

"Everything, we enjoy the windows; the owner and installers were just outstanding"
—Donna D.

"They were very professional; we had another window company over and then found Celebrity, I'll tell you, I really appreciated this crew that came over" —John G.

"I particularly enjoyed the guy who installed the windows to tell you the truth" —Cynthia G.

"The quality of the product and their service" —Tom G.

"The looks and the protection that they offer" —Wanda H.

"I'm very pleased with their work" —Marilyn C.

"They fit; they made a mistake in one of them and they came back and rectified it" —Leona L.

"They followed through on everything they said they would do" —Lisa R.

"I was dealing with the owner and we got along fine" —Keith R.

"I like the fact that they were willing to listen to what we wanted, explain certain details and help us to get what we wanted" —Nan W.

"Very responsive; quality is extremely high; they're the people I want to do business with" —Phil S.

"Their attention to the quality to the details" —Kathy S.

"They were very personable; they understood what we wanted; good at going over what the job was; very professional and did good a good job" —Kerry A.

"When they installed windows they did an excellent job, everything was well done"
—Bruce P.

"They did a fine job. We were very pleased"
—Eliseo R.

"The work they did was done with diligence" —James L.

"The quality of the work and product" —Chuck S.

"They were just thorough and they called me back" —Eileen T.

"The windows are good and they're what we wanted" —Vernon T.

"They delivered on time; installed on time for the correct price and filed for the PGE rebate" —Lawana W.

"The courtesy; we liked the end product"
—Joanne B.

"It's a small company; and the people who came out to do the service, I thought they were very polite" —Borges I.

"Service was on time; everything was put in correctly" —Fong C.

"They did everything they said; liked them from the beginning; they were right on time; followed through" —Donna F.

"They showed up on time; did a quality job; followed up" —Dale G.

"Quality of work and responsiveness" —Nathan H.

"They followed up; there were some minor problems but they handled it quickly" —Michelle R.

"They got the job done on time and it looks okay" —Andy A.

"They cleaned after them; disturbed the place very little; and they brought new screens that didn't fit and had to come back to finish the job" —Michael B.

"Their prices are competitive; installation procedures were professional, they cleaned up everyday, I left messages for them in the morning and got a response by the end of the evening; I was quite happy with it" —Kerry G.

"The windows are wonderful; service was great" —Ken G.

"They did a quick installation and windows have worked out very well" —Ron M.

"The quality of the installation and the price and the owner was a real solid guy" —Jeanna H.

"The windows look great, they did a really nice job" —Robin M.

"They were efficient in their work and cleaned up afterwards" —Herbert B.

"I just like the looks of the window" —Gayle N.

"The installation work was done well and clean" —Neil P.

"I think it's okay, my kids bought it for me" —Christiana S.

"They were easy to deal with; Tom was very easy to deal with" —Cindy S.

"He did a good job putting the door in, I just didn't like the wood he used" —Marcel T.

"They were absolutely wonderful; did a good job" —Irma B.

"They have done all my windows and doors and we've been very satisfied with them" —Dennis B.

"The window measurement was just right"
—Ming C.

"They did a professional job; quality product" —Walter G.

"The installation guys were fast; cleaned up after themselves very well; did a good job; there were a few snafus with the office people but it got straightened out eventually" —Janet H.

"Well the windows are great! But they delivered some materials or sliding doors and it was the wrong one, but they stood behind it and made good on it" —Linda G.

"They installed very quickly; very efficient" —Carl Q.

"Efficiency and replacing the windows —they muck up too much. Actually they did make a mistake but they were right back out here to take care of it" —Connie S.

"I like the windows; it was pretty good service; I had to call them back, had a few problems here" —Carol A.

"It's a little complicated, they stood behind their product. They gave us a first door that we weren't happy with, and then gave us a second door that we were happy with. That's what I mean when I say they stood behind their product" —James B.

"They pretty much kept to the schedule, they made sure everything was taken care of to our satisfaction" —Jim F.

"Really good quality; people that did the work did a really good job of cleaning after themselves" —Laurie F.

"The detail they went into as far as the type of door I got from them; they seem to have good sales knowledge" —Gregory H.

"They got the product early, put it in on time, when we found there was a problem they fixed it immediately" —Janice Y.

"The showroom; the person in the showroom; good job on the installation and when we ran into a problem they fixed it right away" —Karen B.

"I love the way I can clean them" —Gladys M.

"Workers and installation was fine; but I did have my share of problems with them, not so much the product" —Dan C.

"I don't know, we still have one outstanding problem they need to take care of. I would recommend them if they fix this problem we have" —Don B.

"Patio door is great, nobody could have done them better and the other windows they're fine too. I would rate that work a 10" —Lois H.

"Some of it was good and some of it was not. I don't know who was at fault, Celebrity or their supplier. I'm giving them the benefit that it was their supplier. I don't know if I got good service or bad. I was satisfied with what I got" —Roy A.

"Well we like the windows; they were good and installed the windows very quickly" —Don E.

"We were extremely happy and completely satisfied about our first door, the quality of the door and the quality if the service" —Drake S.

"The actual workmanship was fine" —Cynthia F.

Back to Profile