Flooring Showrooms

Santa Clara County

Murison’s FlooringAMERICA

(408) 267-0220

3278 Almaden Expressway
San Jose, CA 95118

Serving Santa Clara County

www.murisons.com
Ed Lacina, Owner and Manager

SERVICES
Flooring
Installation and Repair
Interior Design Consultation
Upholstery and Wall Coverings
Window Treatments

HOURS
Mon – Fri: 9am – 5:30pm
Thurs: 9am – 8pm
Sat: 10am – 3pm

CREDIT CARDS
Amex, MasterCard, Visa

EMPLOYEES
6

Workers Comp Insurance
Liability Insurance
State License No. 482690
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 168 random customer surveys made since July 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Murison's FlooringAMERICA has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 128.

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Survey Comments

The San Jose Murison's FlooringAMERICA is privately owned & operated by Ed Lacina, Owner and Manager and his wife Diane, Treasurer. Mr. Lacina's experience began in 1972 when he began working in the manufacturing of flooring products. While the Lacinas opened their store in 1983, they have operated under the corporate umbrella of FlooringAMERICA™ since 1999 — with "The Buying Power Of Over 2,500 Stores."

Murison's FlooringAMERICA is staffed with trained and knowledgeable people selling branded products and design assistance. The company distinguishes itself in the flooring business as insurance specialists for both State Farm and Farmers Insurance. This service provides for accurate assessment of damage to flooring and replacement costs.

COMPANY PHILOSOPHY
"Since 1951, we have been committed to providing each of our customers with the best selection, the best prices and the best service available anywhere. We invite you to phone us and arrange a time to meet in our showroom where we will recommend products and pricing for your project. Within two to three weeks, your transformation can begin. Our workers understand your needs and will make every effort to make this a pleasant experience."

EXCERPTED SURVEY RESPONSES
"They provided great customer service. They were very helpful and they worked around my schedule." —Janice C.

"They gave me a nice crosscut and were helpful with color. Also they were on time and Pat was just great." —Peggy D.

"They showed up on time and did the job quickly. It was very well done." —Jim & Margo L.

"Everything was great. Pat showed us the different kinds of carpeting available, took the time with us, came out to the house and gave us advice. And the installers were so conscientious." —Merle P.

See Survey Comments