Dentists
Santa Clara County
What did you like best about John R. Licking, DDS?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/14/02 and 6/20/09. Customer last names have been initialized for privacy.
“I would give him at least a ‘5’. I like how personable he is. I like the soft touch that he has and how he explains things. They make me feel important and never rush me.” -Drew A.
“He is friendly, very good at what he does and he will take the time to talk to you. He is the best.” -Gabriela B.
“They are very flexible and very nice. He is very honest and very good. They are the only place that I know of that allows patients to make payments if they don't have the money. They really are nice. They have even lowered the prices for certain patients. We have been using them for 11 or 12 years now.” -Jackie L.
“I like that he does not push services and that he responds to me as requested. I am very satisfied.” -John M.
“They were very efficient and thorough. They were terrific with my daughter.” -JoLynn S.
“Everything, he's the best. He treats me as an individual.” -Kay B.
“He's very gentle.” -Lisa B.
“Dr. Licking is very gentle and thorough. His staff makes me and my son feel comfortable. I work for a dentist, so I know what to expect. It is an absolutely great experience.” -Marissa H.
“He treats me like a human being.” -Max P.
“I would say a combination of things. Dr. Licking is very good at explaining what is going on. Everyone there is very warm, inviting and open. I would say the integrity is excellent. They are also very flexible in trying to fit you in. They will work with your schedule.” -Randy K.
“He really explains everything he's doing. He's really gentle and a really nice guy.” -Scott R.
“They are very friendly. I like everything about them.” -Val J.
“He treats me very well and his service is very good. I trust him. He does his job very well. He is better than the other dentist that I had. He is a very good guy and he does his job efficiently. I am very comfortable with him.” -Yosief D.
“He does a good job and he doesn't charge ‘two arms and two legs’. He is very professional and so is his staff. He is the one we have decided we are going to use from now on.” -Albert S.
“He seems to keep up with technology and he explains what the situation is so I understand what is going on.” -Darryl M.
“I liked how friendly they were. I liked that they made it really easy to get in. They worked around my schedule instead of me working around theirs.” -Diane K.
“Their knowledge, their friendliness, their helpfulness, and they really seem to know what they are doing.” -Monika S.
“They are all super nice and they make going to the dentist really easy. Dr. Licking makes sure you have plenty of Novocain, so you are comfortable.” -Molly Y.
“He's very gentle.” -Villette G.
“He's very gentle and he explains things. He does a good job.” -Virginia R.
“Generally, he and his staff are satisfactory.” -Brad W.
“I am under the MediCal program and he is one of the few dentists who will take it. He has always been very nice about it. He does good work and he is very thorough.” -Judy K.
“The cleanliness, friendliness, and no long waiting time” -Michelle L.
“I like Dr. Licking. He is very kind and understanding. He doesn't chew me out about not flossing.” -Sherman C.
“He's a little better than most. He explains things.” -Rob M.
“He was very attentive. He took care of me right away. Dr. Licking and his secretary were very nice.” —Delores G.
“The way he treats people and his bedside manner, he is very thorough. I have always enjoyed his honesty about my teeth.” —Diana G.
“They are very efficient. I never have to wait.” —Roger J.
“If you have an issue, the staff will try to get you in at the last minute. Dr. Licking is very patient and gentle.” —Jackie L.
“I recommend him all the time. He is highly professional. He was able to do what no one else was able to do. Everything went perfectly. He is absolutely outstanding.” —Luda N.
“I have been going there since I was five. They are very nice people.” —Liz P.
“He is a very good dentist.” —Connie S.
“I like that he has newer equipment. He offers current technology, and the office staff is very kind. Dr. Licking tells you what he is going to do. He explains what is right or wrong with your situation. He keeps you informed. His assistants are very responsive.” —Debbie S.
“He takes the time to explain stuff.” —Bill T.
“He made sure I understood what he was doing to my mouth. He told me what was happening. He made sure it didn't hurt.” —Christopher W.
“They are friendly and nice people. The hygienist was very thorough.” —Thomas H.
“His office was very helpful. They went the extra mile.” —Katrina L.
“Dr. Licking is very friendly.” —Jerry M.
“They are very friendly and customer service oriented.” —Edwin N.
“He explains what he is doing, and he takes the time to get acquainted with his patients.” —Beth T.
“He is very kind.” —Julie W.
“He is efficient and painless. He is also very friendly.” —Joe Z.
“He is very patient and thorough. I think he does a good job. I like him.” —George S.
“He is trustworthy.” —John D.
“Cleanliness and the service” —Raj S.
“He is a nice person. The office is efficient. He will also sees his patients after regular office hours if necessary.” —Yun W.
“They have a nice office.” —Chase D.
“Judy is fantastic. I've known her for over twenty-five years. No matter how bad it is, Judy can fix it.” —Joy M.
“I like the way he cleans my teeth and the job he did on my caps.” —Rosalie V.
"He seems like a nice guy and he is prompt and personable." —Paul B.
"I've been going to him for the last 20 years. He is very knowledgeable, cordial, honest, and does high quality work." —David C.
"He is very skilled and does good work." —Celinda D.
"We were recommended to him many years ago. He is very good with kids, laid-back, and very calm." —Rebecca E.
"The whole atmosphere at the shop is wonderful and the people make you feel very comfortable.” —Scott G.
"He is very professional. He tells you exactly what he is doing and why he is doing it." —Cathy H.
"I've been going to him for the last 4 to 5 years and I'm satisfied with his work." —Garry H.
"I like everything about him. He has good chair-side manners and he takes time to answer all the questions." —Deminderpal K.
"He is friendly and doesn't recommend unnecessary work." —Tara M.
"He communicates everything that is going on." —Norman M.
"He makes it convenient to fit your schedule." —Joan M.
"He is knowledgeable.” —Desiree A.
"He's good at letting me know what he's doing." —Jioung C.
"He is very professional, keeps his office clean, and has a quiet demeanor." —Judy K.
"The service he provides and the nice environment of the office." —Duane L.
"He is caring and takes his time to explain things to you." —Sumit M.
"He is gentle and does a good job.” —Peter A.
"Convenient hours" —Una B.
"The environment" —Jeffrey B.
"He is nice and talks to me and explains everything to me." —Cynthia B.
"He is honest." —David C.
"His staff is very nice and quick." —Julia C.
"He explains everything very good." —Steve G.
"He's very slow and methodical. He seems established." —Nicholia A.
"He's very gentle" —Ruth B.
"He's gentle with the kids." —Nicolas C.
"He is a gentle and honest person." —Mae H.
"They gave me a same day appointment" —Dien K.
"Easy to get an appointment and they're very flexible with the time." —Edith N.
"I liked everything; I've been going to Dr. Licking for over twenty years." —Barbara O.
"I felt very comfortable.” —Nina S.
"He's very friendly and I felt very comfortable going at his office." —Rebecca S.
"He's very friendly and he talked to his patients." —Lilly T.
"We liked his gentle approach and we've been going there for years." —Jessica V.
"He's very gentle and kind." —Loie W.
"Quality service and convenient hours" —Daniel Z.
"He's a very pleasant person." —Edith A.
"He is a good dentist and he doesn't hurt." —Behrouz A.
"I think he is honest and normally has your best interest at heart." —Jeslie C.
"He has a good manner and good hands." —Don F.
"He is a very nice person." —Grace K.
"He does very careful work and he's a conservative dentist." —Michelle T.
"He is quiet and willing to explain things to us." —Amalia H.
"He's a good dentist; I've been going there for a long time." —Walter T.
"I liked the personal family atmosphere." —Connie W.
"He's very nice dentist." —Nawid Y.
"He's friendly and forthright." —Michael G.
"He made me so comfortable." —Katie S.
"He's competent; when I tried 2 or 3 other dentists, they were not as capable as Dr. Licking. If there is something higher than Diamond, he should get it." —Auby L.
"He's very personal." —Bob M.
"My husband's been going to him for 25 years and I've been going for 15 years. He's got a very easy manner. All the staff members, especially Judy, are awesome. They do whatever than can do to make you comfortable." —Steve D.
"I 'm very satisfied. I couldn't be more pleased. My girlfriend has been with him over 20 years." —Robert F.
"They have night hours, and he's very quick, and it's painless." —Andy F.
"They're very nice." —Lucretia H.
"I like that he explains what he's doing and he puts a filling in, it stays in." —Barbara J.
"I like his skill as a dentist, and I've had quite a bit of work; I'm very happy with the office." —Lisa M.
"He's very fair and he goes out of his way to help my daughter Ann, who is disabled, and totally deaf. He's very patient with her." —Ann M.
"He is very nice and helpful." —Jacob M.
"Very helpful staff and excellent in dealing with patients" —James P.
"We have been with him for ten years and he is very honest and low key, his staff is wonderful, his hours are good and he makes you feel very comfortable." —Mark P.
"The service" —David P.
"I like the personal relationship I have with him; he's a real good doctor and he makes you feel at ease." —Jason R.
"I've been with Dr. Licking for years; he knows what he's doing." —Will S.
"He gives personal, one-on-one service, and he's always calm. He has come in on a Sunday when I was in dire need." —Joan T.
"He gives good information to help you understand what's going on." —Simone V.
"They're professional and they do the job, and they don't make mistakes." —James A.
"His service" —John G.
"They're very friendly and you feel very welcome in there, and they addressed the problems" —Mamatha L.
"He's very efficient and his mechanics are very good." —Scott T.
"I've been going there for 25 years; he's gentle, kind and friendly and they know me." —Alley P.
"He is honest and his skill is good." —Christine C.
"Convenience, personal attention, and quality care" —Cathy H.
"He's a nice guy and the staff is very nice too." —Michael L.
"He's very gentle and he always explains what he's doing and its pain free." —Katie S.
"He us meticulous, keeps up with developments and cares about his patients." —Josefina B.
"Everything" —Mark B.
"They're really friendly." —Wendy C.
"I've been going there since I was a child." —Jamie C.
"We've been with him for years; he's kind, generous, loving person, does good work and I just had work done." —Nora D.
"His personal attention and I am sensitive to pain so he always takes care of me himself. He's just really terrific, and my husband feels the same way, he's been seeing him for 20 years." —Janet D.
"Thoroughly explains everything he does, gives me everything I need and keeps my teeth in good health." —Blanche E.
"He makes my kids feel very comfortable. He was recommended to him as someone who works well with kids." —Rebecca E.
"My son says that it's fun on the chair." —Eddie F.
"Everything's great." —Andy F.
"Seemed like a nice person." —Edith A.
"He is good to talk to; like, if I have a question about why things happen, he gives me a good answer." —Bardia A.
"He's very professional, careful and detail-oriented. I feel confident in his abilities and he still is able to be pleasant. I also like the evening appointments." —Joan B.
"He's nice and I think he's honest." —Moriah C.
"Very friendly, I've established a really nice relationship." —Claire D.
"He seems like a nice person and the hygienist is nice." —Robin C.
"He's just plain excellent" —Marie A.
"Everyone, very pleasant" —Elena B.
"I like the doctor, he's very good, nice"
—Susan C.
"I never have to wait long" —Doug D.
"I think he's excellent and his staff is pretty friendly" —David F.
"We love the doctor! He's so nice and extremely gentle" —Trudy K.
"I don't know but he's pretty good" —Mike L.
"He's the best" —Gary N.
"They're flexible with appointments"
—Genevieve O.
"The personable service" —Edith A.
"They're a well organized office" —Joanna B.
"Appointments are easy to schedule"
—Justin B.
"I think the office people are nice"
—Margaret C.
"I like the dentist, but I hate the cleaning"
—Julie D.
"The reception, they act as though they're expecting me" —Cheryl E.
"When I call, the receptionist is always professional, polite" —Veronica G.
"He cares about his patients" —Christine H.
"He's gentle, very gentle and I need that"
—Fran K.
"No waiting" —Barry L.
"Kind, gentle" —Patty B.
"I like the doctor, why else would I go there"
—Walter M.
"He's a very good dentist, he has good people working with him" —Sieglinda M.
"He's patient with me"—James M.
"I think he's wonderful. I hate pain, he tries to be gentle" —Elizabeth M.
"I like the way they acknowledge you when you walk in" —Taylor M.
"The dentist, he's very kind" —Mary M.
"They haven't made any mistakes with our insurance carrier yet" —Reginald P.
"Gentle, quick" —Doreen R.
"They take me on time" —Mary R.
"The office atmosphere, everyone is friendly"
—Terry R.
"They always have the charts ready when you walk in" —Upjinder S.
"His jokes" —Gary S.
"Office hours, they're flexible" —Doug S.
"Everyone is down to earth" —Rita S.
"The people in the office are friendly, they at least greet you when you walk in" —Tony T.
"Pleasant, friendly, always willing to please"
—Steven U.
"Gentle, caring" —Melissa A.
"He's just great all around, his patience, kindness" —Denise B.
"The lady who does the cleaning is pretty good" —Homer B.
"He does a good job" —John B.
"Appointments. They accommodate my work schedule" —Kim C.
"I don't know" —Jennifer C.
"They're not far from my job" —Tyler C.
"He's pretty thorough, explains everything first" —Jacqueline C.
"Punctual. I've never had to wait more than five minutes" —Craig C.
"He's okay, real simple guy, just does what needs to be done" —William D.
"They're organized, seem to be on top of things" —Don D.
"No complaints whatsoever, he's just fine"
—Don F.
"There's no pain even after the shot wears off" —Alex F.
"They usually take me right away, minimal waiting" —Elisabeth G.
"I like the people there, always helpful, nice"
—Jessica P.
"They're accommodating as far as making appointments" —Evelyn G.
"Just the warm reception I get" —Karri G.
"I think he's pretty good, gentle, quick" —Amy R.
"The personable and caring attitude" —Rowene H.
"It's a nice office, nice people" —Patricia I.
"The atmosphere, it's actually welcoming and personable" —Michelle J.
"Nice guy, doesn't take any longer than needed" —Charles K.
"He's alright" —Deminderpal K.
"I'm not there that long" —Jason L.
"Great guy, knows his profession" —Richard L.
"His staff, and of course the doctor himself, what more can I say" —Christine L.
"The promptness of the appointment" —Diana L.
"Everyone is professional" —George M.
"He's genuine, looks after his patients" —Diane O.
"Honest, thorough" —Ken P.
"The front desk remembers your name" —Mark P.
"It's not so dreary when you walk in" —Dan R.
"He's on the ball, he's thorough" —Richard S.
"I don't know but he's okay by me" —Jeff S.
"Convenient" —Phyllis S.
"He cares, including his staff" —Justin T.
"I don't particularly like dentist offices, but this doctor is great" —John V.
"They get it over with as quickly as possible" —Michael B.
"He's fine with us, and we have recommended him" —Jo Ann B.
"Their location" —Cynthia F.
"He's a good dentist" —Arian I.
"It's a good office, clean, nice people" —Esther M.
"He knows what he's doing" —David M.
"He's very good, his assistant is very helpful"
—Gopi R.
"I think he does fine, haven't had any problems" —Mike S.
"I think he cares, does everything possible to make his patients relax" —Michael S.
"I think the dentist is fine, no problems"
—Lillian R.
