Tile, Stone & Grout Cleaning

Santa Clara County

HEAVENLY TOUCH

(408) 252-5402

Serving the
South Bay

www.heavenly
touchstonecare.com
mail@heavenlytouch
stonecare.com
James Stephens, Owner

SERVICES
Carpet Cleaning
Oriental Rug Cleaning
Grout, Stone and Tile Cleaning

HOURS
Mon – Fri: 8am – 5pm
Sat – Sun: By Appointment

Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since Oct. 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Heavenly Touch has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 320.

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Heavenly Touch restores marble (polished, tumbled, honed, filled and unfilled), and restores and cleans polished or honed granite, plus limestone, travertine, terrazzo, concrete and tile. Owner James Stephens was trained and certified by, and has partnered with the world renowned Maurizio Bertoli. His expertise in the natural stone industry is unsurpassed. The Heavenly Touch method of caring for stone has been passed down through the centuries. Powder polishing is done only during the polishing phase of stone restoration. Sealing, if needed, follows the restoration procedure. Heavenly Touch doesn’t take shortcuts and “crystallize” as some companies do. Instead, they strive to bring out the true natural beauty of each type of stone.

Looking to restore the luster of your granite
countertop? Heavenly Touch will repair unsightly holes and seams and finish off with a top-polish. They can also fill in the voids and imperfections that are common with limestone and travertine. Would you like your concrete floor polished or color-sealed for life? Heavenly Touch can do that too. Please visit their website, which includes a library, to watch short movies, ask questions about stone care, or make purchases from their on-line store.

COMPANY PHILOSOPHY
"Customer satisfaction is my number one priority. I do this by exceeding each of my customers' expectations. I do every job myself to assure strict quality control and to create long-term relationships."

EXCERPTED SURVEY RESPONSES
“I’ve used him for ten years. I have three rentals and he does a superb job. I wouldn’t use anyone else.”—Emil T.

“I’m using them next week. They’re prompt and meticulous, so I’ve used them many times.” —Chris A.