Garage Door
Santa Clara County
What
is the best thing about Halcyon Overhead Door?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/15/2003 and 3/1/2007. Customer last names have been initialized for privacy.
“They were really fast and didn't make a sound.” —Clayton C.
“Very quick, efficient and clean, I was very satisfied with them.” —Greg I.
“They showed up on time, solved the problem and they offered us good prices.” —Randy L.
“The technician came on time and did the job quickly. He worked very hard. I've never had a problem with the garage since.” —Terry H.
“The customer service was very receptive.” —James N.
“They came out quickly to do the job. They found a part to fix my door, so I didnít have to replace the whole door.” —Tamara A.
“Their prompt service” —David S.
“Good customer service, the guy was responsive and did a good job.” —Grace T.
“The guy was on time and very competent.” —Jewels F.
“The guy fixed the problem and made suggestions for future maintenance.” —Eric B.
“They were very professional all the way around and they had good prices.” —Nancy P.
“They responded quickly and did the job within the promised time frame.” —Jean F.
“They were on time.” —Garlina D.
“I called them in an emergency and they responded very quickly.” —Becky B.
“They were professional.” —Mitchel Z.
“Problem solving and attention to detail” —Norman L.
“I liked them. They were great.” —Lawrence M.
“They were available and they finished on time.” —Perry C.
“They did a good, professional job.” —Sree K.
“They were very punctual and did the job as promised.” —Ivan K.
“The results were good.” —Jenny L.
“The fact that they came right back to fix things” —Mala P.
“They came out.” —Mohanrai G.
“The door looks good.” —Lisa C.
“The guy was nice.” —Eugene P.
"We called on a Sunday, and they were out within 25 minutes. He put in a new motor and charged us a very reasonable amount even though he had done a lot of preliminary work." —Bill A.
"They were very prompt and professional." —Regina A.
"He explained what he was going to do, and he was real nice." —Tony A.
"The guy who came out was very knowledgeable and able to solve my problem." —Andre B.
"They were very informative, and they gave me a variety of options." —Lorraine B.
"They were prompt, dependable, professional, and the cost was reasonable." —James B.
"The guy who came out knew what he was doing and did a very good job." —Donna B.
"The good service" —Ray C.
"The garage door works fine after they repaired it."
—David C.
"They came out promptly and finished the job quickly to our satisfaction." —Faye C.
"He was personable, and he explained what he was doing and provided good service." —Bobbie D.
"They were very prompt and the service person who came out was efficient and helpful. Also, the person who came out to do the bid was a good listener, and he answered all our questions." —Gina E.
"I was very satisfied. They were professional and very personable when they came out." —Eugene E.
"They were very helpful and friendly." —Don E.
"He was very kind." —Anna F.
"They are very professional." —Martha F.
"They had a very professional attitude, and they did a good job with the repairs." —Susan F.
"They came out on a weekend for a repair and did a good job. The service, the knowledge, and the price were all good." —Bob F.
"The quality of the job and the service was good." —Benjamin G.
"They were very professional." —Charles G.
"They came out quickly, diagnosed what the problem with my old door was, and gave me options and an estimate. Then, they did the work promptly and professionally. They also explained everything very clearly." —Barbara G.
"They were timely, efficient, and cost effective." —Suzanne H.
"They were on time. The guy had everything he needed in the truck, and he did a good job." —Thomas H.
"We used them twice. Both times I got the impression that they really knew what they were doing. They had a very professional attitude." —Kelly H.
"They are very knowledgeable and well trained." —George H.
"They installed the door pretty fast." —William I.
"They came out right away when I needed a repair." —Margaret I.
"They were on time, and they really knew what they were doing." —Sam J.
"They were quick, and everything went well with no problems or surprises." —Elisa J.
"They were prompt and efficient." —John K.
"They are good guys, real professionals, and they did a great job. I recommend them to everybody." —Jim k.
"They did what they said they were going to do." —Clint K.
"I liked the fast response and good service." —Michael K.
"They were nice people, and they did a very good job." —Dinesh K.
"I liked the sales guy." —Jean K.
"They were knowledgeable and enthusiastic. I got everything I expected and more." —Milt L.
"They were quick, and they did a good job." —Mike M.
"They fixed the door promptly and there were no problems afterwards." —Mike M.
"They came out right away. The other company I called could not come out for two or three days." —Cindy M.
"They came out right away to do the repair." —Elvie M.
"They impressed the hell out me, I thought Jon was great, and they did a great job all the way through."
—Ron M.
"They were on time and the price was good." —Calvin N.
"They were on the spot when they came out for a repair. They did it quickly and gave us good advise. They said the door would probably be good for another year or so. When we want to replace it we will call Halcyon." —Brian P.
"The technician was a very happy and knowledgeable guy, and he answered all of my questions." —Reuben R.
"The good service." —Madhu R.
"They were prompt, and they did what I needed." —Lynn S.
"They seemed very knowledgeable." —Sheryl A.
"They did a good job with the installation." —Osvaldo C.
"The guy was able to solve problems and complete a difficult installation. They were professional, and they offered me options. They weren't overly pushy when recommending additional products." —Andy D.
"They were prompt, and they seemed to know exactly what they were doing." —Elizabeth D.
"I was very satisfied. They were prompt, efficient, and it is a good door." —Wayne D.
"They were easy to deal with, and they did a good job." —Irene M.
"I like the price, the performance of the door, and the customer service. All was very good." —Frank F.
"They were punctual." —Richard H.
"They came out quickly and gave good quality advise and service." —Andrew H.
"They did what they said they would do." —Larry H.
"They were very pleasant and they did the job quickly
for a good price." —Carol H.
"They were in and out fast." —Bill H.
"They found the problem and fixed it quickly and efficiently." —William H.
"They are reliable, pleasant, knowledgeable, informative, and it doesn't seem like they are trying to sell you extras." —Vicky I.
"They were efficient, and they seemed to know exactly what they were doing." —Phil I.
"They were friendly and efficient." —Sheila J.
"They were prompt, and they gave us an honest and accurate quote." —Chet J.
"They were on time, and they did a good job." —Nils J.
"They were responsive, and they worked quickly. I thought everything went well." —Anthony K.
"They were straightforward, on time, and there were no hidden costs." —Gary L.
"I was very happy, they were prompt and courteous." —Margaret L.
"They did an excellent job, they were pleasant and prompt." —Francis L.
"They did a good job." —Dung L.
"They did what they said they would do." —Anthony M.
"They came out and did a good job with no problems, we were very satisfied." —Donald M.
"They were responsive, and they did the repairs in less than ten minutes." —Cheryl N.
"They seem to be very competent. When there was a problem, they came out to fix it right away and the door is working better now than it ever did." —Louise O.
"They were friendly; and they found the problem and fixed it." —Ram
"They came out on time and finished the job quickly." —Ravi S.
"Everything works okay." —Jessie S.
"They were efficient, and they did the job well. They got it right the first time." —Bob B.
"I like the door itself, and the customer service was good." —Mary C.
"We were really over a barrel, so they got someone out real quickly which was cool. The guy they sent was also personable and capable." —Tim G.
"They came out quickly." —Patricia H.
"From what I remember, they came out quickly and did a good job with the repair." —William J.
"They were very responsive." —Vic J.
"They were easy to get to come out, and they did a good job with the repairs." —Alex J.
"They came out right away to fix a door at my rental property." —Sophia J.
"They were able to fix it the first time they came out, no returning with parts or second appointments. It was a one shot deal." —Cindy K.
"The price was competitive, and they showed up on time." —Al K.
"They were professional, and I was happy with them." —Nicholas K.
"They were flexible and prompt." —Ross L.
"They knew what they were doing." —Charles L.
"They came on time as promised." —Po L.
"They are very professional, and they know their stuff." —John L.
"They fixed the spring, and it's been fine ever since." —Anna M.
"They worked diligently and didn't slack off." —Jose P.
"They were straightforward about what had to be done and the cost." —Shirley R.
"They did a good job, and I've had no problems with the door." —Peter K.
"They were nice, and they came out several times to fix a problem." —Susan L.
"They gave me a very fast response, and they are good guys." —Steven L.
"They were knowledgeable and very accommodating." —Rafael J.
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©2002-2008 | American Ratings Corporation