Auto Body

Santa Clara County

FCC Collision Centers

(650) 965-2494

177 East Evelyn Avenue
Mountain View, CA 94041

www.fcc-collision.com
Adam Piper, CEO
Matt Piper - GM Mountain View

SERVICES
Auto Body Repair & Painting

HOURS
Mon – Fri: 7:30am – 5:30pm
Sat: 9am – 12pm

CREDIT CARDS
MasterCard, Visa

EMPLOYEES
40

BRANDS
Dupont

Workers Comp. Insurance
Liability Insurance State
License No. AD239199
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 175 random customer surveys made since Nov. 2005 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that FCC Collision Centers has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 781.

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Survey Comments

FCC Collision Centers owner, Adam Piper, started in the auto body business as a repairman in the 1970’s. In 1979 he purchased his own small business and in 1987 expanded to the current Mountain View location. He added the second location in Milpitas in 1995. Adam’s two older sons now work with him, as managers and partners: Matt in Mountain View and Jason in Milpitas.

FCC provides repair services for all types of collision damage. Both shops are equipped with state-of-the-art auto body repair equipment including electronic framework measuring and wheel alignments. Each shop is also equipped with modern downdraft spray booths for excellent paint results, using only premium Dupont paint. Their managers and office staff offer personalized service and all workmanship is guaranteed for as long as you own the vehicle.

Both locations are I-CAR GOLD certified. This annual certification process requires that all personnel, management and technicians, complete a series of classes and testing in the field of auto body repair, paint and management.

Adam has been on the Board of Directors of the Santa Clara County Chapter of the California Auto Body Association since 1983. He was Chapter President for two years from 1988 to 1990, and served as Committee Co-Chair of the Collision Industry Conference in 1994-97. Adam is currently serving a third term as President of the Santa Clara Chapter in 2007.

COMPANY PHILOSOPHY
“We want to provide our customers with a service and ownership experience that consistently satisfies each individuals needs and exceeds their expectations.”

EXCERPTED SURVEY RESPONSES
“They’re customer friendly and service-oriented.” —R. G.

“They’re very organized. They did timely work and the quality was very high.” —Mike B.

See Survey Comments