What is the best thing about Ellison's Towing?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/29/2006 and 4/19/2008. Customer last names have been initialized for privacy. 

“They are professional.” —Jason S.

“I think I have used them twice in the past fifteen months. I was very impressed by how polite the gentleman was the first time.” —Julie C.

“They were prompt and polite. They got me started very quickly.” —Melissa K.

“They were fast, helpful, and polite.” —Elizabeth M.

“They are friendly, competent, and efficient.” —Martin B.

“They were prompt and very helpful. They were also efficient.” —Gerri W.

“They were prompt. The driver was very friendly.” —Tony C.

“They did a great job. They were prompt. They responded well to my needs.” —Larry K.

“They were really helpful. They came quickly.” —Gwendolyn L.

“They were very prompt. The guy who helped me seemed to have a good understanding of what was wrong and how to fix it.” —Elias T.

“They were very quick and extremely polite. They changed my battery. They came prepared with one, which was great. They had me wait inside while they took care of everything.” —Sofia L.

“They were very prompt. I had to get a brand new battery and they came equipped with one.” —Margo D.

“All my interactions with them were outstanding. Their drivers showed a tremendous amount of courtesy. They were friendly and helpful. All of their equipment was excellent.” —Mark P.

“They're usually very prompt. The last time we used them, they didn't have anything to tow the car with, but they greeted us and arranged to have someone come. They took care of everything themselves. I didn't have to do anything.” —Edward D.

“If we need something, we get the same guys. They are very courteous. My parents are old and they move slowly. They are very kind and respectful. They handle all of the paperwork quickly.” —Robert V.

“On time and a friendly attitude” —Brian M.

“They were even better than the quoted time.” —Dennis W.

“They were quick, responsive, and helpful.” —Ann R.

“They were quick.” —Kamil A.

“They were prompt. They showed up when they were supposed to. The guy knew everything.” —Natalie J.

“I liked the guy who came out. He was friendly.” —Jon S.

“I am not sure about them compared to another company, but they had good service. They got there quickly and fixed the problem.” —Mathew R.

“They came so prepared. They also did an excellent job.” —Richard J.

“They got there fast and they fixed my tire. They were great.” —Ali Z.

“The guy who helped me was very knowledgeable. He was fast. He also did a good job of getting me moved quickly.” —Deborah G.

“Their availability” —George

“They were supportive, and they came out very quickly.” —Dao

“I liked the driver.” —Richard B.

“The driver knew what he was doing.” —Tazmania

“I know them well and find them reliable.” —Denise

“They came out and they were very nice.” —Janette A.

“They were great. I wouldn't call anyone else.” —Richard C.

“The drivers” —Chuttee L.

“How quickly and on time they were” —Shauvi R.

“The availability of flatbed trucks” —Rex

“Responsiveness” —Cummings

“They were quick. Even though it was raining, they didn't complain.” —Amy

“They were on time, friendly and their equipment was clean.” —Annie

“They're convenient, and they deal with State Farm Insurance.” —Robert L.

“They got the job done.” —Roger M.

“They were very prompt.” —Nancy

“They were on time. Although the job they performed for me was very difficult, they got it done.” —Bill

“The guy that was driving the truck was very helpful and friendly.” —Alex S.

“They're very fast, and they gave me no hassle.” —Vince

“I liked the rapid response, and I enjoyed the customer service. They were very courteous.” —Alex D.

“They were fast, and they got me back on the road.” —Gerardo

“The guy that came out was very friendly. He came out of his way and worked really hard to fix my car.” —Gaelyn

“They came out very quickly and did an accurate job.” —Celeste

“I liked the courtesy. They sent a very nice and helpful guy.” —Philimena

“The quickness” —Tonya

“They knew what they were doing.” —Mr. S.

“They arrived on time.” —Laura H.

“They're very courteous and prompt.” —Corine J.

“They were prompt, and they did what they said they would do.” —Scott S.

“They were very friendly and quick.” —Shannon

“The driver was very friendly.” —Mikhal

“I like their professionalism.” —Steve

“The service was quick, and the woman who helped me got the job done.” —John

“They came out immediately.” —Stephanie H.

“They were easy to get a hold of.” —Christine

“They were quick, and they got my car started.” —Marilyn C.

“They responded quickly and knew what they were doing.” —Kevin M.

“They were clean, courteous and professional.” —Grace C.

“They were very kind and helpful.” —Mariam K.

“When I called them, they got to me in a reasonable amount of time. They always know what to do.” —Robert U.

“They got to me really quickly.” —Amy E.

“They are local, prompt and helpful.” —David

“They were on time, nice, and they knew how to get me going.” —Ryan

“They were able to come to a place where it was hard to get a tow truck to.” —Kent B.

“I liked that they responded quickly.” —Cindy M.

“Professionalism and quickness” —Julie

“Promptness” —Frank

“They were prompt, and they really tried to get to me as soon possible.” —Melanie P.

“The service” —Carol

“They were prompt, on time, and courteous.” —Dan H.

“They were very helpful. I didn't have much money, but they walked me through all the different options.” —Isaac

“Friendly and cooperative” —Harold

“They came out when they said they would come out.” —Veronica

“The gentleman was very courteous.” —Craig V.

“The guy was very knowledgeable, and he didn't try to sell me something I didn't need.” —Debra

“I liked the driver.” —Nakkita

“Their punctuality” —Mrs. W.

“They were accommodating and professional. The guy who came out knew that I take a lot of pride in my car, so he was really careful with it.” —Teri

“I liked their promptness.” —Janet G.

“They got the job done.” —Patrick

“They are prompt.” —Richard B.

“They were prompt and professional.” —Michelle

“The driver was friendly and helpful.” —Bill

“They were quick.” —Joe W.

“They got there quickly in the middle of the night.” —Mr. M.

“They showed up quickly, and they were very careful with my car.” —Ronan

“They towed my car in the middle of the night.” —Andrew

“Quick and professional” —Greg

“Every person they send out takes the time to listen to what I think is wrong with my car. They don't just jump in and start working on the car. Being a woman, it's important to me that they take the time to listen.” —Theresa S.

“Quickness” —Maggie

“They were quick.” —Diana

“I liked that they were resourceful. I thought that I needed my car to be towed, but they repaired it instead. I think that was pretty resourceful.” —Mark B.

“Honesty and timeliness” —Diane B.

“Quick and helpful” —Jared

“They were timely, and they took care of getting me back on the road.” —Rauel M.

“The customer service was good, and they responded quickly.” —Travis

“Their quick response time” —Duncan

“They have good equipment, and the guy that came out knew what he was doing.” —Flarius M.

“They're close by and they respond quickly.” —Max

“I liked their promptness and good service.” —Darren

“I like that they're local.” —David

“I liked the driver who came out.” —James

“They did what I expected them to do, and they were nice.” —Richard

“Very efficient and nice” —Josie

“They got out here quickly.” —Pricilla J.

“They're right there when you need them.” —Frank

“Everything worked out fine.” —Robert S.

“They provided me with the service I called for.” —Terry H.

“They were very nice and understanding.” —Katie

“They came out, started my car, and got me on my way. It all worked out fine.” —Mike L.

“They were prompt, and I liked that they treated my car properly.” —Denise

“The quick respons.” —Martin

“I liked the office professionalism.” —Josh

“They got the job done by getting me back on the road.” —Eric

“They came out quickly.” —Dimitri

“They were pretty good.” —Michelle B.

“They were okay.” —Kurt

“The driver was nice.” —Peter

“The towing was excellent. They were also quick, polite, and careful.” —Richard B.

“Responsive.” —Matthew C.

“They seem to be fairly efficient.” —A. B. C.

“Very friendly.” —M. C. W.

“Service” —C. C.

“Friendly” —A. A. B.

“Fair, honest and straight.” —Y. A. B.

“They have a very quick response time.” —C. D.

“I haven't had any complaints. They're really customer orientated, when I've talked to them before they've been very helpful.” —M. Y.

“Everything about them, the people are very good and always on time.” —L. A. W.

“Prompt” —O. A.

“Prompt timing.” —P. A. F. D.

“Professional, friendly and open communication.” —M. P. P. D.

“They're always prompt.” —K. & D.

“Very cooperative.” —M. C. W.

“Prompt” —M. V. R.

“We never have any problems with them.” —C. H. P.

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