Kitchen & Bath – Showroom & Design
Santa Clara County
What did you like best about Design 101, LLC?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/7/2005 and 1/18/2007. Customer last names have been initialized for privacy.
"They had a lot of ideas, and they were very professional." —Barbara D.
"They had good customer service, and they were very attentive, easy to work with. All of my expectations were met." —L.T. N.
"The customer service and friendliness were great. They offered a large selection of products and samples. They also worked around my schedule and most importantly my budget." —Bill M.
"It was easy to talk to her, and she made everything clear." —Gary E.
"We spent six months designing the thing, and despite the fact that we pestered them, they made everything great. The experience was very good." —Brenda S.
"The design, the recommendations, and the price were very good and fair." —Christine L.
"They were very helpful." —Pam L.
"Kevin and Julie were very personable, knowledgeable, and fair." —Jan R.
"Lorna was very methodical, accurate, imaginative, and creative. She was willing to do a small kitchen in tight circumstances. There wasn't much of a change, but the difference is dramatic." —Pat L.
"Julie was great, and so were the contractors who did the work." —Linda P.
"The customer service and quality of work were excellent. Everything from the initial estimate to the completion of the job was great." —Ginger B.
"Their work was just fine. They worked for a friend of mine before who recommended them to me, and I was happy with the outcome." —Frank M.
"Friendly and good service" —Jack W.
"I only dealt with one person who was very helpful and patient." —Pat C.
"They were very personable, friendly, and knowledgeable." —John V.
"They did a good job, and we liked their customer service." —Nancy Z.
"Professionalism and friendliness" —Arthur B.
"The design person really worked well with me. She recognized what we really liked and put it into a wonderful design for our kitchen. We are thrilled with the work that was done. Our friends also used their services after seeing the beautiful job they did for us.” —Lisa K.
"They were reliable, and the designs were great. We were very satisfied with the work we received." —Basil D.
"Kevin was easy to work with, responsive, and he did a great job." —Andrea H.
"I liked Kevin's suggestions and designs." —Janice M.
"They are thorough, and they respond quickly. They are also very knowledgeable about their products." —Tony R.
"I worked with Judy. She really knows her stuff." —Tim P.
"I went into their office without an appointment, but still someone stopped what they were doing and went over my plans with me. They even made a suggestion or two. I thought that was very good customer service, and It really made an impression on me." —Susan S.
"They were very helpful with all their designs and suggestions. They made my job of selecting from their products so easy. I am totally satisfied with them." —Lisa S.
"They have excellent customer service." —Braden K.
"The consultant we worked with, Lorna, was so nice and easy to deal with. We were very comfortable with her." —Joyce M.
"Judy was great to work with." —Ryan D.
"Friendly service, quality workmanship, and good prices" —Bob F.
"Their responsiveness" —Sadna G.
"The selection and customer service were good." —Yeetuck Y.
"I thought the design was consistent with my goals, and it was enhanced by their professionalism." —Brendan O.
"Their friendliness and availability" —Kandy S.
"I really liked talking and working with Judy. She was easy to work with, very accommodating, and she had great ideas. I really liked that she was not pushy." —Diane H.
"He was straightforward and very helpful with suggestions." —Katie C.
"I liked the ideas I got for rearranging the kitchen from both Lorna and Kevin. Lorna stepped in and helped a lot." —Mason W.
"He was creative." —Diane B.
"I liked the full service. I really liked working with Julie who was great with references." —Lillian C.
"Their measurements were very accurate, and they had various plans. They gave us lots of options." —Esther G.
"I liked the showroom, the courtesy of the consultants, and their practical ideas." —Betsy S.
"They kept their appointment and showed up on time." —Chris M.
"The showroom is really nice." —Glenda S.
"They kept helping me until I found something I liked. We had a limited budget, but they were still willing to help us. We had some original cabinets we wanted to keep, but every other place beside Design 101 wasn't willing to do the work unless we were willing to gut the whole kitchen out. Toni was wonderful, and they are a good company." —Patricia M.
"The collaboration" —Heather B.
"They helped us put our ideas and some of their suggestions into motion." —Rebecca K.
"They were on time with the plans and the work they did." —Manisha P.
"We were impressed that they came to our home to do the initial planning. Most places want the client to come to their offices." —Ken P.
"The designer really listened to what we wanted, and we didn't feel pressured." —Neil L.
"The guy who did the installation was really nice." —Kevin K.
"The quality of the designs they proposed" —Connie Y.
"Friendly, open, and very nice to deal with" —Ellie N.
"They were able to give us a design that we were very happy with." —Audrey T.
"Their attention to detail was superb." —Lucy C.
"They listen and work with their customers." —Paula V.
"Everything was to our specification, and they did it perfectly." —Tom K.
"They were friendly." —Nicole S.
"The person I worked with, Julie, had knowledge and talent. She went out of her way to accommodate our schedule, and her ideas helped us to work up a beautiful design." —Teresa B.
"I liked their ideas." —Christine C.
"They were very helpful with the design, and the product selection was good." —Jimmy H.
"I liked Kevin. He was very creative, service oriented, and available. He did everything right." —Christine Y.
"They were friendly." —Nancy V.
"Kevin's attention to details" —Sanford Y.
"I liked his staff. They were very personable." —Jennifer Z.
"They were very professional, and we were very satisfied with the work." —Lynn M.
"They were willing to answer questions and research different product lines." —James L.
"Their adaptability to our needs" —Bob B.
"I enjoyed working with Toni. She was creative and enthusiastic." —Veronica C.
"The product they installed was very good." —Mark D.
"Everything went well and turned out very nice." —Don U.
"They were persistent." —Dorothy M.
"They were personable and nice to work with." —Claire C.
"I liked the way the stock was displayed the showroom. It helped us in making our final decision." —Christine Z.
"The workmanship and the responsiveness" —Barbara O.
"Most of the employees were very nice to deal with." —Yuri A.
"I liked their flexibility and the nice gentleman who installed our cabinets." —Julie N.
"The installer who did the actual work was just wonderful. He answered my questions and gave me a lot of information." —Arlene G.
"Their designs were nice, and we were very impressed with them." —Cheryl M.
"The designer I worked with worked very hard to stay within our budget. That was very impressive." —Andrea Y.
"The saleswoman we worked with was very nice and helpful." —Dorcas H.
"They are very personable and easy to work with." —Janet G.
"Their designs are very creative and great." —John A.
"The finished product is very good." —Pierre D.
"The design they put together for me" —Steve L.
"I liked the customer service, and how the work turned out." —Becky C.
"I liked the design and the fact they had someone help us with it." —Tina R.
"Lorna's designs" —Patty B.
"I really liked the designs. When there were problems, they worked them out." —Kelly P.
"I liked the availability of contemporary designs." —Terry M.
"We found them to be very talented people." —Shashi K.
"The person who initially helped us with our design was great to work with, but she left the company before our job was completed." —Hallie B.
"Good communications with the installation staff" —Grace K.
"Professionalism and friendliness" —Anita B.
"I liked that they come out and do an inspection of the job site, take measurements, and then try to come up with several different designs to choose from." —Regis V.
"They did a fairly decent job." —Rachana J.
"They were attentive, nice, and helpful. They also gave us a lot of individual attention. They were good listeners, and they assisted us in making good choices. They helped us in seeing what the different possibilities were and refined our ideas. We were very pleased with the final result because we felt that we contributed to it." —Laurie P.
"The overall design" —Robert J.
"I liked their design and their product. The cabinets were nice." —Patricia B.
"Their ideas are good." —Marlene S.
"Good space planning ideas" —Lisa G.
"I liked Julie's ideas, and I was very satisfied up to a point.” —Bette F.
"Customer service" —Jeni T.
"They're personable." —Chris C.
"They solved the problem I had." —Marjorie B.
"I liked Brookhaven's designs." —Itzik G.
"Judy was very nice, and her work was outstanding.” —Kristin F.
"They were very nice." —Christine C.
"Kevin returned my phone calls promptly." —Michelle O.
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©2002-2007 | American Ratings Corporation