Cabinets
Santa Clara County
What did you like best about Capstone Remodeling, Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/18/2006 and 2/27/2008. Customer last names have been initialized for privacy.
“The whole service from the beginning to end” —Sara T.
“The ease of doing business with them” —Jesse P.
“Their price is good and so is their service. They have a quality product.” —Sylmar
“The finished product was just excellent. Their follow-through was great too.” —Alicia R.
“Service-oriented” —Milly
“They were very competitive with the price. They followed the schedule, and they had a good product in the shop. They also had good workmen on the jobsite.” —H.S.C.
“Very conscientious, quality, responsive, versatile, thorough, and they were craftsmen.” —Virginia
“They are very professional and honest. The quality is good too.” —Patricia G.
“They are professional, competent, and detail oriented.” —Jeanine
“They had good ideas, and they delivered as promised. They were neat, and they cleaned up after themselves.” —Jan H.
“I liked the personalized attention and the craftsmanship.” —Barry
“They just did excellent work.” —Rosemary
“Quality” —Dan N.
“The customer service, and they finished what they said they would. They fixed things the same day, and they were very responsive.” —Colleen B.
“Their customer service and attention to detail” —G.A.
“The prices, the quality, and the service” —Joe E.
“The quality of the product, the service, and the workers, everything was great.” —Cyndi
“I liked the fact that they were a small, family-owned company. Their craftsmanship and workmanship were really great.” —Paul M.
“I liked the quality of the work. They stood behind what they did.” —Charles M.
“Low price, on time, and friendly” —Ken N.
“They had good customer service.” —C.A.B.
“I like the fact that the two principals are personally involved on every job.” —Roddy S.
“I have done many projects with them.” —Dennis
“It is a father and son business, and they have a local, hands-on approach.” —Mike S.
“They were pretty straightforward.” —Vivi C.
“They are very responsive, and they try their best to give us the best service they can.” —Vivi N.
“I like the quality of the cabinets, and they are very reliable. They were also prompt, and they did a beautiful clean-up job.” —Lauren J.
“The quality of service was great. They communicated well and did a beautiful job on my cabinets.” —Alicia R.
“The service was outstanding.” —Julia W.
“Responsiveness, attention to details, craftsmanship and quality” —Miyaoka
“The quality of their work and helpfulness with problems” —Melinda P.
“They were on time, on budget, and they gave me good personal service.” —C. &. A. B.
“I liked the craftsmanship, the detail, and quality. They took their time and did the job right with the guarantee that if there was something that needed to be fixed, they would come back and fix it.” —Diane R.
“They were on time, and I thought the installation was just fantastic.” —Yvonne R.
“I liked their service, professionalism, and design. They were also very responsive, and they did a great job. .” —George A.
“The quality of the work” —Steve S.
“The person I dealt with promptly returned my calls, and they offered a variety of options. They were pretty efficient.” —Casey K.
“The quality of work” —Cindy
“It was all handled well, and the quality of the floors was very good.” —A. S. C.
“The overall quality of work and the person we worked with” —Julia F.
“I like that they are a small company so they're able to give individual attention. They were attentive to customer service and efficient.” —Colleen B.
“They did what they promised.” —M. M.
“The quality of workmanship” —Chris B.
“They took care of everything.” —Nancy R.
“Easy to work and communicate with” —Anne A.
“Their quality of work and customer service” —Jennifer B.
“We've used them more than once. They were very easy to work with, and they came out to our house to find out exactly what we were looking for. They designed it exactly like we wanted. They were responsive, clean, and they did what they said they would do. The installation was great.” —Diana A.
“I thought the workmanship was excellent, and they communicated well.” —Hanne S.
“They were prompt and attentive to our needs.” —Otto Z.
“They were responsive, and they kept their word. Unlike most contractors, they showed up on time.” —John R.
“Quality of work, competent and easy to talk to” —Nancy T.
“Their promptness and adherence to the schedule” —Jim F.
“Their courtesy” —Nick W.
“The cabinets are beautiful, and they work.” —Ann H.
“I liked the personable aspect of their service, and we were able to work with the manager to discuss exactly what we wanted. They listened to us and gave us what we wanted.” —Janet R.
“They showed up on time.” —Deborah S.
“They were responsive.” —Wendy M.
“Matt was just outstanding in terms of follow-up and follow-through.” —Kelly B.
“Matt” —William B.
“They are easy to work with, and their quality is very good.” —Don S.
“They delivered on time, and the installation was done to the specifications that we requested. We never had to worry about anything.” —Gloria V.
“The price was reasonable, and everything was done on time. Also the installation turned out great.” —John B.
“The quality of the work was really good, and the price was pretty fair.” —Barbara L.
“They were recommended to us.” —M. C.
“The custom work” —Cheryl L.
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