Auto
Repair
Santa Clara County
What did you like best about Campbell European Motors?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/15/2004 and 7/14/2007. Customer last names have been initialized for privacy.
"We've been going there for a while, and we trust them." —Carol A.
"The owner knows the technical aspects of the vehicle." —Rick A.
"I think they are very friendly." —Patricia A.
"It was easy, and they're nice." —Kat A.
"They gave me a ride to work while they fixed my car." —Pam B.
"Good service and competent mechanics" —Steve B.
"Their overall care for the customer" —Diane B.
"They’re very honest and efficient." —Lena B.
"I'm very satisfied with them. They're very nice, prompt, and efficient." —Ruth B.
"I liked that the husband and wife were very honest, friendly, and professional." —Virgina B.
"Professional and respectful" —Tom C.
"They seemed to be very informative, helpful, and they answered all of our questions.” —Pauline C.
"Honesty" —Donald C.
"They're nice people, and they do good work." —Harold D.
"They're very helpful." —Jean D.
"They're very friendly, and they pay attention to detail." —Christine F.
"In twenty to thirty years of automobile service I've never dealt with a better company. They have a family-like atmosphere. I go in there, and they know me. Secondly, they're quality control is great, and they know what they're doing. You can't get any better." —Ron F.
"They're very courteous and helpful." —Russell F.
"It was done on time, and everything was done according to the estimate." —Barbara F.
"Personal service" —Sarah G.
"The attitude" —Donald G.
"I thought they were pretty thorough and prompt." —Michael G.
"They were patient in communicating and listened to me." —Chadine G.
"Judy was great." —Beverly H.
"They do good work." —Wanda H.
"They gave me a lot of information and looked up things for me." —Lynn H.
"They fixed the car the next day after I brought it in." —Don J.
"It's very professional, and Judy explains everything to me." —Jane J.
"They actually fix your car as opposed to other places where you drive out in a car that's still broken. A lot of places don't have high quality control, but they do. They're competent, reasonably priced, and easy to deal. I recommend them to anyone who has a European car." —Bruce K.
"They seem friendly, clean, and convenient." —Caroline L.
"Their customer service is personal, their prices are fair, and their workmanship is good." —Michael M.
"They're local and convenient." —Norry M.
"Fair, honest, and quick" —Chris M.
"The car is done when they say it will be." —Jo M.
"Friendliness" —Dan M.
"Convenient" —Christine P.
"Great service and nice people." —Vladimir R.
"Personal service" —Wolfgang R.
"They explained everything, and their customer service was great." —Michael R.
"Location" —Rodd S.
"I'm familiar with them." —David S.
"They are completely reliable, and they help me plan stuff a head of time. They also help me with warranty issues." —Lori S.
"They're thoughtful and conscientious." —Cari S.
"They're straightforward, and they don't try to sell you unnecessary repairs." —Mike S.
"I liked the owners and the fact that it's a small shop with personalized service. I also liked their prices as compared with the Volks Wagon dealership." —Staci T.
"Availability, efficiency, and friendliness" —Phyllis T.
"They bring me home and pick me up for free." —Peggy U.
"Their friendly approach" —Anna W.
"They were prompt and honest. I've been very satisfied with them for many years." —Bob W.
"They fixed problems that other BMW places couldn't fix." —Alan Y.
"They're really friendly, they provide great customer service, and they're trustworthy." —Lauren A.
"The overall way they did things was great." —Steven B.
"I feel like I'm talking when I'm in there." —Jeff C.
"They're user friendly." —Cindy C.
"It was very simple, and there were no problems." —Linda D.
"They explained everything thoroughly, and they have a nice clean shop." —Roland G.
"They provided really good customer service." —Wendy H.
"They're very honest, and they tell us what the problem is. Also, they service my car properly." —Katalyn H.
"Personal service and contact with the owner" —James M.
"Good customer service" —Patrick N.
"Their willingness to discuss problems and come up with alternative solutions." —Miles P.
"They're available and helpful." —Sally R.
"They're very responsive." —Steve S.
"The price was lower than the dealership." —Avi S.
"Updates in a timely manner" —Grace S.
"They are very friendly and helpful. They also know what they are doing." —Nancy T.
"The owners were very professional." —Rey A.
"I like their friendly attitude." —Chris A.
"Communication" —Dave A.
"I had no problems with them.” —Dwain A.
"They seemed very personal and not like an assembly line." —Emily B.
"They're close by." —Mark B.
"It was close by, they took care of me right away, and they knew what they were doing." —Joseph C.
"I like the fact that it's a family owned business. They also explain everything to me." —Donna D.
"They're pleasant." —Clark E.
"The people are nice." —Bob E.
"I like the owner." —Paul F.
"Their approach is straightforward, and they're honest." —Andrew F.
"It’s easy to talk to them." —Helmut F.
"They usually fix it right the first time." —John G.
"They get me in when I want to get in, and their turnaround time is good." —Jim G.
"They seem to be honest." —Jay H.
"They were attentive, courteous, and competent." —Victor L.
"I feel the workers are knowledgeable and helpful." —Dominic L.
"Flexibility of scheduling" —Amit N.
"Prompt and availability" —Donald R.
"They were prompt and did everything they promised." —Buck S.
"Customer service" —Mary J.
"They were convenient." —Kent S.
"The attention to detail and follow through" —Adam S.
"They remember who you are, and their service is excellent." —Larry W.
"We've had a good history with them, and they know our car." —Joan H.
"Convenient" —Todd H.
"Friendliness" —Lawrence L.
"They're courteous" —Patrick B.
"The owners are nice." —Marciel I.
"They are professional." —Mitchell M.
"They listen to the customer." —Bruce M.
"They are nice." —Kim S.
©2002-2007 | American Ratings Corporation
