Auto Transmissions

Santa Clara County

B & J Transmissions

(408) 292-5222

65 San Jose Avenue
San Jose, CA 95125

www.bjtransmissions.com bjtrans@sbcglobal.net
Ben Villafaña, Owner

SERVICES
Domestic     
Foreign
Transmissions    
Clutches
Differentials    
Axles    
Transfer Cases

HOURS
Mon – Fri: 8am – 5pm
Sat: 8am – 12noon

CREDIT CARDS
Amex, Discover, MasterCard, Visa

GUARANTEES
12 Months or 15K Miles

EMPLOYEES
3

CERTIFICATION/TRAINING
ATRA


Workers Comp Insurance
Liability Insurance
State License No. AG161613

Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 175 random customer surveys made since November 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."


RATING STATUS
We declare that B & J Transmissions has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 326.


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Survey Comments


B & J Transmissions
of San Jose

Ben Villafaña, owner of B & J Transmissions, has been involved in the auto industry for more than 27 years. He has spent 16 of those years mastering his skills repairing and rebuilding automatic and standard transmissions.

If you're mindful of when your car needs periodic maintenance on the transmission or related components, B & J Transmissions can do that job. If your car is cranky shifting down to third or up to fourth, or complaining in between, bring it in and B & J Transmissions will use their computerized diagnostic system to find out what's wrong and how to make it right. And they'll give you a free estimate.

Se habla Español.

COMPANY PHILOSOPHY
"We believe that the only way to do a job is to do it right the first time. Nobody has the time or needs the inconvenience of bringing their vehicle back to the shop because something wasn't done correctly! From quality of workmanship to attention to detail, we treat each customer's car as carefully as we would our own. Our family owned and operated business always gives every customer honest and fair high-quality service."

EXCERPTED SURVEY RESPONSES
"I like their attitude and reliability. They do a good job and if you have a problem, they fix it." —Enrique L.

"They're nice, honest and very helpful in explaining things." —Ann M.

"B & J Transmissions showed us what was wrong and were honest. They gave us options and great customer service." —Tonga T.

"I appreciate the fact that they call me before they do the work to see if it's okay." —Victor R.

"They're very honest and they keep the prices low–and they speak Spanish." —Daniel B.

“I like their kindness, efficiency and quality of work.” —Doug V.

 

See Survey Comments


Alameda County
Contra Costa County
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Monterey & San Benito Counties
San Francisco
San Mateo County
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