Auto Repair

Santa Clara County

Autotrend Diagnostics

(408) 866-5140

2885 South Winchester Blvd. Suite F
Campbell, CA 95008

Dave Kusa, Owner

SERVICES
AC
Brakes
Diagnoses
Engines
Fuel Injection
Periodic Service
Struts,Shocks
Timing Belts
Transmissions
Tune-ups

HOURS
Mon – Fri: 8am – 5pm

CREDIT CARDS
MasterCard, Visa

GUARANTEES
24 Months or 24K Miles

CERTIFICATION/TRAINING
AC Delco
Bureau of Automotive Repairs
EPA, ASCCA, ASE


Workers Comp Insurance
Liability Insurance
State License No. AG217242

Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 175 random customer surveys made since July 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."


RATING STATUS
We declare that Autotrend Diagnostics has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 286.


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Survey Comments




Autotrend Diagnostics,
Campbell

Autotrend Diagnostics was established in 1989. Dave Kusa, a Bay Area resident for more than 30 years, assumed ownership in 2001, two years after he began working there. His wife Judy and his daughters Katie and Kristi are involved in the business as well. Mr. Kusa graduated from De Anza College with two degrees in Automotive Technology and has been in the auto repair industry for the past 20 years.

He and his technicians attend training seminars to continually update their knowledge and ability in the ever-advancing field of automotive repair and service. They use state of the art Snap-On diagnostic equipment.

Mr. Kusa's crews are expert at heating, cooling and air conditioning systems and timely with periodic maintenance, engine repair or replacement, fuel injection and tune-ups. They strut their stuff with their work on the suspension system and are experts on any part of an automobile. (Ask them to adjust the cupholder for a decaf double latte with low fat milk.)

COMPANY PHILOSOPHY
"I am proud of our workmanship, attention to detail and our courteous and professional service. For us, the bottom line is customer satisfaction."

EXCERPTED SURVEY RESPONSES
"Dave is very good. I trust him with my car and he really tries to do the work quickly. Dave always does a very good job. He's been excellent for me." —Helen H.

"They pay close attention to the eccentric things that can go on with an old car." —Kirk P.

"They explained to me what I needed, performed the work on time and kept me informed." —Ted R.

See Survey Comments


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