Air Conditioning, Heating & Ventilation

Santa Clara County

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What did you like best about Atlas-Trillo Heating & Air Conditioning?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/21/2002 and 5/12/2007. Customer last names have been initialized for privacy. 

"The price, workmanship, quality of products and follow-up was good." —Art B.

"They seemed to have qualified workers who knew what they were doing. They also have good prices that are very competitive. They got back to me when I called, had a good bid and a good follow-up. They did the job in a timely manner." —Charotte H.

"They had a good price, And they came in did what they said they would do." —Dawn O.

"They were reasonably priced compared to other estimates. They did a really great job." —Vanessa D.

"They were very professional. We were real happy with their service." —Michael R.

"They came in and gave me advice and an estimate very quickly. They did the work, completed it on time, and I was very satisfied." —Sue G.

"They came in on time on the promised dates, and finished the work. " —Peter O.

"They were prompt, and have been good about my request for different things regarding the furnace. " —Lois S.

"They are knowledgeable." —Donald H.

"The guys that came were helpful and polite"
—Alice A.

"I was satisfied with the entire process"
—Ercell I.

"The people were fine, very nice" —Lavon D.

"Very nice, professional" —George R.

"It's the first time I've had this type of service so I don't know how to compare it. They were pleasant and did a good job I think" —Manio S.

"We were very pleased, recommended them to our neighbor" —Brian T.

"We were satisfied" —David B.

"No comments" —Marilyn R.

"I bought a new furnace and air conditioner"
—Howard D.

"They did an efficient job" —Guido S.

"The technician seemed very knowledgeable"
—Ray C.

"They were thorough and courteous" —Liz H.

"Everything was done professionally when they came to install our new furnace and air conditioner. It's working well and we're quite satisfied" —Joseph C.

"They were done quickly and everything was good"
—Janice P.

"The installation was done as they specified"
—Sally S.

"Well it's been over a year, but we've had them clean our furnace for quite a few years now" —Peter P.

"Water heater —the quickness of the replacement was wonderful" —Alfonso P.

"They guys that did the work, they were actually pretty good" —Barbara G.

"No comments" —Roy M.

"Dependable and efficient. They did a thorough job"
—Larry M.

"You're a year and a half late calling. They're great! They did a fantastic job!" —Charles S.

"Showed up when they said they would, they cleaned up their mess every single day and they finished promptly as they committed"
—Kathy C.

"They were very courteous, extremely careful with everything they did, and in fact that's what I liked so much. And because of that, I recommended them to two other neighbors who have since used them, and they were just as pleased as I was" —May P.

"The time they said they'd be here, they were"
—John K.

"They came in and did it in one day and it works"
—Janice M.

"They did a professional job and we were happy with it" —D and C Contractors

"They had an excellent appraiser who knew what he was doing, the installer knew what he as doing, the product seems to be doing good, its been 2 years now I guess" —Chuck L.

"I think I got what I wanted" —Calvin L.

"They were accommodating and flexible with scheduling" —Cindy J.

"Here when they said they would be, completed the work, didn't have to call them back, and they were neat and clean"
—Larry M.

"Their concern about doing everything right and making me happy" —Michael T.

"Punctual and competent" —Joe S.

"They were able to come out for a next day appointment where as nobody else would, so I guess availability" —Betty H.

"They put in our heater, and they were very polite, they cleaned up after themselves whatever mess they made, which most don't do" —Ignacio M.

"They showed up on time, cleaned up after themselves, and the equipment works just fine"
—Peter K.

"I was satisfied. They were prompt, professional and did a good job" —Mildred K.

"The people" —Jane G.

"Very good, excellent" —William F.

"No comments" —Eleanor S.

"First of all, the young man that did the work, he was very professional and did a very nice job. Second, I thought the price was very reasonable" —Judd S.

"The people that came out and put it were very nice and respectful, I was very satisfied" —Fay C.

"The job was done quickly and they worked carefully to make sure every detail was right"
—Beverly B.

"The obvious concern for the customer and the customer's satisfaction" —Mr. G.

"I thought they did a very nice job, very clean, very professional" —Derek S.

"Seem like they came and got the furnace installed in a timely manner" —Russell P.

"The overall, the whole thing. The working people, they got the work done, they were clean, very clean and they cleaned up after themselves, very polite "
—Naomi Y.

"The bid was completely accurate and they held to it, even though there were some unexpected changes at the end, they just went with it" —Peter M.

"Very good, everybody was fine, friendly and our A/C is working fine" —Dewey B.

"They did what they said they would and they did a good job of it" —Tim H.

"It was done on time and they even did a good clean up" —Richard Y.

"They seemed to have the right knowledge because we haven't had any problems with our unit"
—Torre Avenue Ventures

"I thought they were professional and knowledgeable" —Harry S.

"Prompt and professional" —Jeffery C.

"They came on time and worked until it was done. Very admirable" —Joy S.

"They were here when they said, they were quick, and they did everything we needed"
—Steve A.

"They installed the A/C without having to disrupt my household" —Peter M.

"Their knowledge of installing a furnace"
—Alec M.

"They guys that came were clean and professional"
—Susan M.

"I was very happy. I think they did a very good job, I was satisfied with the performance of the A/C "
—Ted W.

"Right now I don't know. The reason we went with them is because we know the boy, and we'll continue to stay with them" —Albert A.

"I was satisfied with the fact that they did what they said they would. They showed up on time and did it quickly. They didn't even leave a mess" —Darla B.

"Prompt, arrived at the house at the appointed time"
—Donald T.

"The information they provided me at the time of the quote, and their willingness to do the installation properly " —Richard S.

"They were prompt" —Tak N.

"They did all the work the way they were suppose to, to my satisfaction" —Adriana B.

"Well we're both very satisfied with them and the new equipment" —Patricia O.

"It was very good, they did a very good job"
—Bella S

"I'm cooking dinner right now but everything was just fine" —Norma J.

"They did a clean job of installation"
—Vladimir D.

"When I bought the last A/C unit, there was something wrong with it. Now it looks great, works okay" —Barbara C.

"The work was done and they were nice"
—Randall W.

"It was a long time ago, they were on time, and quote was in line, and we've had good results with our furnace" —Ben H.

"Seem to know what they're doing" —Jack G.

"No comments" —Don W.

"Everything was fine" —Ardis W.

"I like the company but the fellow wasn't trained"
—Jim L.

"The professionalism and honesty" —Helen S.

"Punctual and efficient" —Mahendra R.

"No comments" —David K.

"The people coming doing the job and they make sure that the furnace and A/C are working right"
—Seenu S.

"Nothing really. They came, did the job and left"
—George C.

"The installers, the quality people they send out"
—Pat J.

"They cleaned up after they were done"
—Martin R.

"Except for the noise, the A/C unit works perfectly, the heater works 50% better than the old one did but that one was over 30 years old" —Leslie B.

"The only thing I had done was install the heater, there was no problems with the inspection" —John N.

"Very nice people" —David V.

"I don't really know cause I wasn't here at the time"
—Gary B.

"On time" —Howard B.

"They work fast and they were quite flexible"
—Manchi C.

"They did a pretty good job" —Vivienne B.

"It works" —Pauline F.

"We're disappointed in the quality because it is very very loud, and we don't feel that the A/C is very strong. I guess they were nice from a service end of things, and they were polite"
—Ed V.

"In some ways the service was good and in some ways I was not satisfied. I would recommend them because their product was good. But their knowledge, I don't know"
—Mary S.

"They worked hard, they did pretty well I guess"
—Bob B.

"They came on time" —Marvin E.

"You are speaking to the wrong person, I wasn't very pleased" —Vivian J.

"Well I paid $3000 cash for the A/C unit and never used it" —Razia M.

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