Carpet Showrooms

Santa Clara County

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What is the best thing about Abbey Carpet —Blossom Valley Interiors?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/15/2004 and 4/9/2008. Customer last names have been initialized for privacy. 

“The efficiency and the quality of the work” —David G.

“I liked the selection.” —Steve J.

“I thought the installers were great.” —Katy K.

“I received great service from them. They are great to do business with.” —Rich L.

“The salesman was outstanding. He was accurate in his measurements. The installers were high quality people. All of their employees are very trustworthy. They got us a perfect match for our flooring needs.” —Carlos M.

“They kept us informed at all times even when they had to delay a day due to bad weather.” —Lupe P.

“They did a good job and they were easy to work with.” —Carol R.

“I was very happy with them. I liked the way they came out to my house and helped me make decision. They helped me choose what was best for me.” —John R.

“Their service was very good and their sales staff were great.” —Grace K.

“They are very professional. We've received excellent service from them. We've used them several times in the past and we plan on using their services in the future.” —Virginia S.

“They are efficient and they do top-notch work. They did everything I asked them to do. I am still discovering all the little goodies that they did for me at a low price. They took good care of us.” —Roland S.

“I thought they were very personable. Steve is upfront, honest and realistic. I plan on using them again. I would do business with them in a heartbeat. Steve sat with me, asked me about my family and gave me a good recommendation based on my family's needs. Most people would have just taken our money and left. The people that did the work, the installers, were also very good.” —Greg S.

“The customer service is very good.” —Katherine T.

“I liked their service and the owner. They have a good staff there.” —George S.

“Marty, the salesman, was great. I've used them before and will continue to use them in the future.” —Mary A.

“They are fast, efficient, professional and the job looks great.” —Michael C.

“I like the carpet, the price and the people were friendly.” —Barbara G.

“They were very thorough. They asked me what I wanted and followed through with it.” —Judy H.

“They listened to what I needed. They were very responsive to my needs.” —Jack A.

“I liked the product.” —Mary H.

“They are friendly and very knowledgeable.” —Ken S.

“They gave good service.” —Fred T.

“I liked that they were straightforward people.” —Don T.

“The customer service was good and they were nice people.” —David Y.

"They had just what we were looking for." —Ralph A.

"I like the quality of the carpet." —Sana A.

"They did a good job and cleaned up after themselves." —Lucy B.

"I like the customer service." —Chuck B.

"They took care of the problem completely and right away." —Steve B.

"I liked their attitude, and the crew was very gentleman-like." —Maryann B.

"I liked that they finished on time, and I was really satisfied with their work." —Tony B.

"I like the price and the value." —Rick C.

"I like their promptness." —Jackie C.

"I liked how the job was done fast, and they were convenient." —Kathryn C.

"Steve did a great job on the floors." —John C.

"They were courteous, and they have good carpet material." —Alice H.

"The crew that came out was very nice and helpful. They helped move my furniture, and put it back after the job was done." —Florence I.

"I like the installer, he told me what he would be doing and did it. I also like Marty and Melinda, they're very good people." —Marguerite M.

"They came when they said they would, and fixed what needed to be fixed without any fuss or hassle."
—Judy M.

"I like the service man, his name is Marty Rose. He's very nice and wonderful. He's a good salesperson and he helped me with everything." —Kay N.

"They showed up on time and did the job right."
—Philip N.

"They were here when they said they would be. I like that they stuck with their word." —Roy P.

"I liked the good quality product. They were prompt, friendly, and they fixed all the problems." —Elna R.

"The owner came and measured the dimensions. I loved the marmoleum, and the sales people were good." —Page R.

"I like the quality of the carpet, and they have a good selections." —Cornrad R.

"The price is good, and the salesmen are nice."
—Wallace

"I like the product." —Lori S.

"The customer service was phenomenal. They had the material right away, and they had it installed."
—Karen W.

"They're very good to work with, very cooperative, and they make their customer satisfied." —Manfred A.

"The service was good." —Gloria A.

"The installer was superb. I would use them again because of the installer's professionalism." —Pat B.

"I liked their prices and the customer service of the installer. He did not over-complicate the process."
—Jeannie B.

"I like the way they conduct their business. They're very professional." —Bart C.

"They were very careful, and they did not mark-up anything. They also covered the floor to keep it from being marred. I liked Marty, the salesperson. He was not pushy, and he seemed to know the business."
—Shirley M.

"They were very congenial, easy to talk to, and helpful in assisting me with picking out the product."
—Vincent D.

"I liked Larry Gatlin, he was very helpful. He helped me pick out something within my price range." —Sandra D.

"They gave me a quick and reasonable quote. The work was done fast and on time." —Chee H.

"The installers are very professional and they did a good job. They have a large selection." —Ann K.

"The installers are marvelous, and they did a good job." —Marge K.

"I like the comfort of the carpet." —Kathy M.

"I like their customer service." —Florence R.

"I like the sales team." —Rich R.

"They got the job done like they said they would."
—Richard T.

"I like the carpet very much. It's easy to clean."
—Alberta T.

"They were very helpful and not pushy." —Pat T.

"The customer service was excellent. The installer was so good, I sent a letter of recommendation to the company." —Jim W.

"The job looks good. They did what I asked them to do, and did what they said they would do."
—Ronald W.

"They did a good job, and they were here when they said they would be." —Chigiy B.

"They were polite, nice, and no hassle." —Jim D.

"They have good quality carpet. They came back to fix some problem without charging extra." —David J.

"They were courteous and reliable." —Clifford K.

"They did a good job." —Karen L.

"I like the professionalism." —Kathleen O.

"The service that was provided by the salespeople was good, and I like the quality of the carpet."
—Jeff O.

"The prices and the service were quite good."
—John T.

"They showed up when they said they would, and the workmanship was good. They also quoted me the right price." —Larry T.

"The installer was on time and the finished product was very nice." — Allegra U.

"The work was done on time." —Vince S.

"The salesman" —Todd A.

"They completed the work on time." —Joyce B.

"I liked Marty, the salesman." —Brenda B.

"I liked the helpfulness of the salesperson and the attention to detail by the installers." —Jane B.

"I liked the salesperson I worked with. He was nice, and he understood what I wanted." —Karen C.

"I liked the quality of the rug. They quickly fixed a problem we had." —Mary C.

"They were prompt, and they delivered what they were supposed to." —Daniel C.

"I liked the fact that the representative was very straight-forward and honest." —Armond C.

"I liked working with the representatives in the office, the quality of the installation, and the over-all price." —David D.

"I liked Steve. He came over to the house and did a good job. They put down stuff to protect the carpet, before they moved any furniture." —Margie G.

"I liked the salesman who helped us pick out the carpet. He pointed out the good things about the carpet." —Celia G.

"I like the personalized service and the big selection." —James T.

"I love Larry, the salesperson. They also responded very quickly." —bruce V.

"I like the quick response." —Richard A.

"They were pretty fast with their service." —Vern C.

"The salesperson reviewed the installation which needed to be done, and he didn't pressure me about the price." —Roger G.

"I like the good customer service." —Maristela L.

"The knowledge of the sales representative" —John L.

"I like the service, it was great." —Ceri Q.

"Both the salesman and the installer were great."
—John S.

"The product and the people were great." —April A.

"They were very friendly and informative. They also had a large selection." —Mary C.

"I liked Marty Rose, the salesman. He was informative, prompt, and helpful." —Mark F.

"They showed up on time, did good work." —Melinda G.

"They were convenient, helpful, and they had a good selection." —Randolph M.

"I like dealing with the salesman and the personal service." —Carol S.

"I like that they are honest." —Renne V.

"I like the salesperson." —Beverly V.

"They did some really good work." —Sabina A.

"They were close by and reasonably priced." —Jack B.

"I like the price." —Diane K.

"It was easy to shop and look around. They're also helpful without pressure." —Cecelia M.

"I like the choices and the quality of the carpet."
—Diana A.

"I really liked the workman who installed the floor tile." —Bremner R.

"They were very hospitable and willing to help."
—Marilyn B.

"The salespeople are very nice and accommodating."
—Shannon G.

"I was pleased with the service." —Del M.

"I liked the friendly salespeople." —Laquetta G.

"I liked Steve, the salesman." —Charles B.

"I liked the installers, they were very friendly and helpful." —Jean J.

"I like the salesperson and the product. I would use them as long as I get a different installer." —Stacy M.

"I liked the salesman, and they took good care of the problem right away." —Anna O.

"They're nice." —Par B.

"The installer was nice enough to help us in resolving some issues." — Janet C.

"I like the fact that I could get what I wanted. They helped me get a green carpet, which is hard to find, and they were able to get me the one that doesn't have an electric shock." —Rosemary W.

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