Savvy
Consumer
Tips

by Chris Bjorklund



Ms. Bjorklund is the ombudsman for American Ratings Corporation and
long-time Bay Area consumer reporter.

She can be reached at info@diamondcertified.org.

Windshield Wiper Safety

Hotel Room Discounts

Carpet Cleaning

Keeping ID Handy in Airports

Buying a Used Car? Critical Free Data

Ivy, Mold and the Southern Exposure

Puzzling over
Pre-paid Phone Cards

Lights Out - Now What?

Avoiding Junk E-mails

Don't Worry About Keeping Up with the Joneses

Low Flow, Oh No!

Late Credit Card Payment = Double Whammy

Don't Be a Fool —
Stay Cool

So You Want to Be a Star?

Carpet Cleaning Myths

Home Inspections — What You Don't Know Can Hurt You

Taking Complaints to the Next Level

The Secret to a Less Stressful Home Remodeling Experience

Smog Check Savvy

"Free" Credit Reports……Hmmm

Window Warranties

Avoid Flooring Fiascoes — Warning About Water!

Perfect Credit? Maybe Not.

Take It Off and Keep It Off

A Great Foundation Makes All the Difference

Tackling the Impossible!

Avoiding Health Plan Hassles

Don't Spend Real Money on Real Fakes

Unplugging an Extra Refrigerator May Cost You in the Long Run

Hold the Mold by Catching Leaks Early

How to Get the Most Out of Your Old Insulation

Keep Your Eye on the Prize When Refinancing

Are You Being Squeezed by a Lemon?

Gophers Be Gone!

All That Glitters Is Definitely Not Gold

Are You Wasting Money on Premium Gasoline?

A "Key" Strategy That Will Literally Open Doors

STOP THIEF! Be Careful What You Discard

A Simple Solution for Your Ant Problem

Lazy About Checking Your Oil? You Have Company.

The 411 on Directory Assistance

How to Give Your Doctor a Check-Up

How to Care for and Feed Your Garbage Disposer

Detecting and Plugging Hidden Leaks

Avoid Surprises — Get a Pre-Sale Home Inspection

Hot Tips on Buying Firewood

Storage: High & Dry!

No More Whining Over the Wine Tab

Don't Mix Cruise Control with Rain or Ice

Should You Get a Microchip ID for Your Pet?

Before You Buy: A Savvy Way to Check Out a Used Car

Give Your Dead Car Battery a Decent Burial

How Often Should You Dry Clean Your Drapes?

Who Should Pay for the New Fence?

Much More About Mulch

Don't Try This at Home

Dissecting Drips in Your Driveway

Car Accident Repairs: Know Your Rights

The Best Way to Preserve Priceless Memories

Use It or Lose It

The Connection Between Your Wallet and Back Pain

A Heads Up on Head Restraints

A Safety Inspection That Could Save You Thousands

Big Auto Repairs? Don't Despair.

Time for an Attic Inspection?

Kids, Social Security Numbers and Identity Theft

Confusing E-Mail Making Another Go-Round

Which Shampoo is Best for You?

Opening Stuck Windows

Why Your Wool Area Rugs Need Special Care

Two Ways to Save Money on Pet Drugs

Pre-Plan But Don't Pre-Pay for Your Funeral

A Word of Caution about Kids and Cords

How to Avoid the 3 Biggest Problems with Kitchen Remodelers

Cleanliness is…Try This at Home!

Auto Financing Secrets Revealed

A Warning for Job Seekers

Inspect Your Gutters Now!

Avoid Gift Card Glitches

Kids Away at College? Here's How to Save Money on Car Insurance

Caring for Stone Countertops

Don't Delay Dealing with Dirty Ducts!

Help Stop Junk Faxing

Deals on College Textbooks

When to Call a Handyman

Great Products for Cleaning Shower Glass

Tax Prep Tip

How to Sniff Out and Eliminate Bad Car Odors

Planning Landscaping that Lasts

A Winning Strategy for New Car Buyers

The Deep Dirt on Dishwashers

Cleaning Tips for Your Computer

Diets, Carbohydrates and Your Body

Extending the Life of Your Car

Expert Advice on Mold

Creating More Closet Space—Quickly & Inexpensively

Give Your Old Cell Phone a New Lease on Life!

Details About Auto Detailing

Say Good-Bye to the Moss on Your House

Time to Replace an Old Mattress?

A New Way to Prevent Cavities

Choosing Kid-Friendly Furniture Fabrics

Why a Solar System Makes Extra Sense - NOW!

Your Car's Blind Spot May Be Bigger Than You Think

House Painting Tips from a Professional

House Painting Choices – One Coat or Three Coats?

Sensible Kitchen & Bathroom Remodels Pay Off

The Latest in Lens Implants

Think About Depreciation When Choosing a New Car

Secret Credit Card Interest Rate-Hike Revealed!

A Tale of Two Auto Repair Shops

Keep Cool with an Attic Fan

Hair Growth Products that Work!

Here's the Deal on Decks

Get a Safe Summer Tan

Protect Your Dog from Heatstroke

Preventing and Controlling Mosquito Problems

A Sneaky Scam Going Around the Internet

The Ins and Outs of Pre-Planning Your Burial

Some Pearls of Wisdom about Pearls

Tricks to Getting the Best Airline Seats in Coach

Readying Your Roof for Winter Rains

How to Eliminate Brown Grass

Controlling Your Kids' Credit Card Spending

A Dry Cleaner's Warning About Holiday Dresses

Why Bother to Tint Your Windows?

Protect Your Hearing

Understanding Your Car's Over-Drive Feature

Does Your Kitchen Need a Tune-Up?

First Aid for Clogged Drains

Late Model Used Cars Offer Big Savings

Chemistry Matters When Choosing a Real Estate Agent

A Good Motto for Home Sellers

Water Heaters With a Lot of Pluses

A Good Motto for Home Sellers

Chemistry Matters When Choosing a Real Estate Agent

Too Many Keys Can Damage Your Car's Ignition

How a Notary Protects Your Personal Information

Sensible Advice for Sofa Buyers

Misconceptions About Fire Sprinklers

First Aid for a Leaky Roof

Leather Furniture Prices Are Coming Down

Disaster Planning For Your Furry Kids

Time to Replace Your Old Furnace?

How to Pass a Smog Check First Time!

Routine Maintenance Extends Your Car’s Life

Caring For Your Carpets Pays Off

Save $$ While Saving Environment by Going Solar Now

Landscaping Lighting – What You Need to Know

Avoid a Scam Called "Phishing"

The Three Doors to Home Ownership

Expert Tips on Choosing Paint Colors

Why Tire Pressure Matters

Time to Take Down a Tree?

Investing In Brand Name Kitchen Appliances

Which Dance Studio is Right For You?

Is Your Hot Water Too Hot?

Simple Adjustments Produce Better Photos

The Grass IS Always Greener!

Some Good News About Grout

Buy A Home With 100% Financing!

Getting The Most Out Of Your Air Conditioner

Why Women Trive on Group Excerise

Be Kind To Your Clutch

Avoiding Costly Camera Repairs

Get Softer Lighting with new Skylights

Say "Good-Bye" to Water Spots on Shower Doors

Don’t Miss These Mileage Tax Deductions!

How Long Will Your Hardwood Floors Last?

A Pitfall with Automatically Paid Bills

How to Compare Lenders and Closing Costs

Have You Considered Bamboo Flooring?

Rust is Your Car's #1 Enemy

Why Not Add a Wine Cellar to Your Home?

Prevent Sun Damage to Your Boat's Upholstery

Considering Cremation Options

Deferring Taxes With a Private Annuity Trust

Tips For Taking Care of Teak Furniture

Be Careful to Avoid An Outrageous Airline Charge!

Choosing a Contractor

Keeping your carpets "Healthy"

Unlicensed Contractors Hit the Streets

California Contract Law Protects Immigrants

Be Your Own Driveway Detective

Fluorescent Lights Have Come a Long Way, Baby!

Spiffing Up Your Car's Exhaust System

Designing Your Own Engagement Ring

Expert Advice on Sizing Up Used Cars

What to Expect With Kitchen Cabinet Refacing

Comparison Shopping for Custom Cabinets and Closets

Boost Your Home's Selling Price

Scientific Tree Care is a Sound Investment

Low Voltage Lighting's Many Benefits

Mosquitoes - A Threat to Your Pet

What You Didn't Know About "Test Only" Smog Centers

Who's Really Going to Do the Work?

Time to Chuck Your Old Hearing Aid?

Use Better Manners to Get Better Service

Big Fuel Savings With Diesel Cars

Buying Diamonds on the Internet?

Removing Pet Urine Stains from Hardwood

Correct Alignment Saves Tires and Gas

Protecting Natural Stone at Home

Your Refrigerator May Need a Steam Bath!

Double Your "Social Space" with a Sunroom

How Long Should a Paint Job Last?

Comprehensive Dental Exams Save Teeth

Learn About a Caterer from the Taste Test

Keeping Quality Furniture in the Family

Why Spend the Extra Money for Shutters?

Expect This from an Insurance Pro

Do Your Landscaping Little by Little

A Warning About Doggie Dental Care

Common Carpet Care Mistakes

Your CPA Can Help Most Now!

Juggling Two Escrows

Make Your Old Bike More Rider-Friendly

Moving Major Appliances and Electronic Equipment

Linoleum Versus Vinyl

Slow Computer Driving You Nuts?

Repair or Replace Your Windshield?

Clean Drains Before the Holidays

New Protections for Used Car Buyers

Can I Afford an Oriental Rug?

The Downside of Doing Your Own Plumbing

Tire Pressure - Details Do Matter

A Good Loan Agent is a Mortgage Matchmaker

Bed Bugs Invading Homes - Yikes!

Efficient Fireplace Burning techniques

Quality Paint Pays for Itself

Cost Effective Ways to Heat Your Home

Save Money by Recycling E-Waste

Cancellation Rights for Health Club Shoppers

Kitchen Cabinet Makeovers

Don't Panic When Check Engine Light Comes On

Ask Pool Contractors for Proof of Insurance

Is Slate Roofing Right for Your Home?

Beautify Your Home from the Inside Out

Keying in on Lock Bumping

Key Pointers on Buying New Condos

Give Your Doctor a Check-Up

Do You Want Whiter Teeth?

Home Inspectors Should Look High and Low

Buy the Right Surveillance System

Choosing Your Assisted Living Community

Window Washing Wisdom

Photos Help Seniors Transition to Retirement Communities

Keep Firewood (and Termites) Away from the House

Your Right to Choose a Body Shop

Have Trees Pruned, Not Butchered!

Make Those Hardwood Floors Last a Lifetime

Get the Right Price for Your Home

Learn from Watching Oil Change Experts

Guidelines and Options for Cremation

Your Feet Are Not Supposed to Hurt!

Curb Appeal and Your Garage Door

Shopping for a Mortgage? Disclosure is key…

Start Retirement Savings Now

Tired of Red, Teary, Irritated Eyes?

Why Use a Designer?

How to Pick the Right Moulding

If You Build It, Will They Come?

How to Test Your Alarm System

Get “M.O.R.E.” Out of Your Remodel

Get a Great Granite Job

Get Involved When Teens Start Driving

The Right Way to Maintain Redwood

Give Your Dry Cleaner All the Facts

How to Drive a Better Deal on a Rental Car

Your Car Needs More Than Just Oil Changes

How to Clean Up the Air Inside Your Home

Water Damage?  What Not to Do

The Latest Window Treatment Trend

The Grass is Green with Synthetic Turf

Be Wary of Debt Settlers’ Claims

Life is Easier with a Universal Remote Control

Facts About High-Quality Faucets

The “Must-Haves” in Kitchen Cabinets

A Growing Demand for Green Paints

Why Functional Fitness Matters

Do You Feel the Earth Moving Under Your Feet?

Do You Have a Great Plumber?

Is Your Line of Credit at Risk?

A Well-Maintained Air Conditioner Saves Energy & Money!

Phony-Check Warning: It’s a Scam!

Heavy Handbags May Hurt You
Or Are You Packing Too Much in Your Purse?

Did You Get a Thorough Termite Inspection?

How to Find Your Next Great Look

Best Ways to Get at Graffiti

 

 

 

 

 

 

Creating More Closet Space — Quickly and Inexpensively
What's the best way to create more space in an existing closet? Ken Blazei, President of Closets & More, a Diamond Certified company, says the easiest thing you can do is to install double hanging poles. You end up with twice the hanging space and still have a top shelf available for storing shoes, boxes, baskets or hats. The double pole arrangement isn't great for dresses and long coats, but Mr. Blazei says only about 15% of hanging garments in a typical household need full length space. Use another closet for those items. Home improvement stores sell do-it-yourself closet kits. The ones made of particleboard with a melamine finish are preferred over wire sets, which have non-adjustable shelves/poles and are not as durable. Because we use our closets everyday, a totally organized closet can start and end your day on a very positive note. A top-rated closet organizer can help you get the right closet for your personality.

Expert Advice About Mold
Many people think that any kind of mold you find in your home is a health hazard. That's not necessarily true, according to David Keith, President of K2 Environmental Inc., a Diamond Certified company. Shower mold is no big deal and can easily be removed by applying a bleach and water solution for 15 minutes. Damp crawl spaces do not necessarily breed mold with proper ventilation. Mr. Keith says the mold to worry about may come from plumbing, roof and window leaks. It grows behind walls, and while only a small patch may be visible, the problem could be much bigger than what you can see. If you attempt to remove mold yourself, seal off the area to keep airborne spores from landing in other rooms and on furniture. A professional may be needed, not just to remove the mold, but to fix the water problem that caused the mold in the first place.

Extending the Life of Your Car
What's the secret to getting more mileage out of your car? Darrin Schlafer, Operations Manager of Pennzoil 10 Minute Oil Change, a Diamond Certified company, emphasizes paying attention to your car's fluids, and he means ALL the fluids. Follow the manufacturer's recommendations in your owner's manuals for changing transmission fluid, anti-freeze, and power steering fluid. Bay Area drivers should follow service intervals in the manuals recommended for "severe" driving, meaning city driving, stop-and-go, short trips and hills. Mr. Schlafer says frequent oil changes, every 3,000 miles or so, are critical for longer engine life. They're so important that Pennzoil has started offering customers a limited warranty on oil-related parts (things like pistons and rings, oil pump, bearings) for 250,000 miles or 10 years, if they change their oil every 120 days or 4,000 miles, whichever comes first. Only cars with 36,000 miles or less are eligible for this new program.

back to top

Diets, Carbohydrates and Your Body
The no and low-carbohydrate diets are a hot topic at many dinner parties these days. Most of us have tried or know someone on one of these diets, and the results are mixed. Nutritionist Maureen Sullivan, CEO of Lite for Life, a Diamond Certified company, doesn't buy into the fad. Ms. Sullivan says the body needs good carbohydrates from fruits, vegetables, beans, rice, potatoes, and cereals. On a low carb diet, you lose water and glycogen from your muscles, but not fat. Without good carbs, you lose energy so you don't feel like exercising and even your mental performance is affected. According to Ms. Sullivan, to lose weight in a healthy way, give up the bad carbohydrates such as pastries, French fries and ice cream, and consume 2 to 3 servings of complex carbohydrates and 2 servings of fruit. She says that the sky is the limit when it comes to non-starchy vegetables! Eat as many as you want.

back to top

Cleaning Tips for Your Computer
It may be just an excuse, but I rarely clean my desktop computer because I am not sure of the best way to do it. Do I need special products for the monitor and the keyboard? And what's the easiest way to clean a sticky mouse? I got the help I needed from Erik Sagerdahl, General Manager of Techs to Go, a Diamond Certified company. Mr. Sagerdahl recommends using a damp scratch-resistant cloth on the monitor. For the keyboard, try a product called Dust-Off, available at your local computer store, which blows dust off safely and effectively. You'll probably have to replace the keyboard if something like soda or coffee is spilled into the keys. To clean a mouse, unscrew the cap that holds your mouse ball in place by turning it counter clockwise. Take the ball out and clean it, along with the three rollers inside, with a Q-Tip and rubbing alcohol.

back to top

The Deep Dirt on Dishwashers
Are you getting the most out of your dishwasher? I am now, thanks to Larry Asien, owner of Asien's Appliance, Inc., a Diamond Certified company, who knows dishwashers inside and out. First, you don't have to wash your dishes before loading. Just scrape them and let the machine do all the work. Second, if you have an older dishwasher, you'll get better performance by getting the water in your sink faucet hot before starting a cycle. Third, you can use less detergent and still get the dishes sparkling clean. Liquid products are better if your water heater is on a lower setting. Powdered detergents work best at 120 degrees or higher. Finally, if you have stains on the inside of your dishwasher, don't panic. The stains are usually from minerals in your water. You can clean them up by running citric acid from the drugstore through the washer instead of detergent.

back to top

A Winning Strategy for New Car Buyers
It's a common mistake to focus only on the monthly payment when negotiating a new car sale. It's an easy trap to fall into, according to the Consumer Advice Editor for Edmunds.com. Mr. Phil Reed, who worked as an undercover new car salesman at two dealerships and tells about his experiences on the website, says salespeople will ask, "What's a comfortable range for a monthly car payment for you?" Whatever amount you quote, they will start at the higher number and go up from there. The salespeople are not basing the payment on anything real at this point in the negotiations. Mr. Reed says the best strategy is to negotiate the price of the car, NOT the monthly payment. You may want to do your homework before going to a dealership by using Edmunds.com, which lists the true market value for new cars and has a payment calculator. You may also want to check out Edmunds' new book, Strategies for Smart Car Buyers.

back to top

Planning Landscaping That Lasts
If you're completely renovating a home, or moving into a brand new one, that's the best time to have a landscape designer or architect generate a blueprint for the yard. You may have to complete the landscaping in stages, according to Alan Kostelnik, owner of Gardens of the Wine Country, a Diamond Certified company, but you'll save money in the long-run if you have a master plan. When it comes time to plant, Mr. Kostelnik suggests that you get professional advice from a local nursery as to what will grow best in your particular microclimate. Something that thrives in Napa may not do so well in San Francisco and vice versa. Also, if you get gardening ideas from other parts of the country, such as tropical Hawaii, don't assume you will be able to grow the same things here, unless you're willing to give your plants a LOT of time and attention.

back to top

How to Sniff Out and Eliminate Bad Car Odors
After the stolen car was recovered and repaired, it still had a strange odor. The non-smoking owner discovered that the thieves had smoked up a storm. Is there any way to permanently eliminate cigarette smoke odor and other bad smells in a car's interior? Roth Schleck, owner of Premier Auto Tops and Interiors, a Diamond Certified company, says that a thorough detailing job is a good place to start and will fix many odor problems. Deodorizers can help for faint smells. For persistent odors, the source must be located and addressed. For example, cigarette smoke rises and permeates headliner material so the material may need to be changed to rid the car of the smell. Mr. Schleck says most odor problems can be fixed, but in some cases, getting the smells out completely may cost more than you're willing to pay.

back to top

Tax Prep Tip
Significant tax changes in 2003 may be of substantial benefit to you, especially if you are a business owner and/or earn a significant portion of your income in dividends and capital gains, according to Daven Sharma of Davis and Company, a Diamond Certified public accounting firm. Mr. Sharma recommends that if you prepare your own tax return, you should review and understand the tax changes before completing the forms. You can find information on '03 tax changes on finance-related websites and in specialized newsletter articles at www.daviscocpas.com. Click the link to newsletters on the homepage. Unless your tax return is extremely simple, consider having a professional review your self-prepared return before filing it. A professional may identify additional deductions as well as potential costly errors and areas of concern. It shouldn't cost you a lot to get a review because you have already done most of the work.

back to top

Great Products for Cleaning Shower Glass
If you have a glass shower enclosure, you know how quickly soap scum, mineral deposits and film build-up. The problem with keeping the glass sparkling clean is that many of the "spray-and-leave-on" products are so harsh that they can eat through the shower's silicone sealant. What's good for the glass may not be good for the metal and acrylic hardware, according to Terri Downs, Vice President of CB Showers Inc., a Diamond Certified company. Ms. Downs recommends regular maintenance for shower enclosures, such as using a squeegee or wiping the glass with a cloth after showering. Two products that are effective for cleaning and sealing the glass are Comet Heavy Duty Bathroom Cleaner and Invisible Shield. Another option is having the glass treated with Diamon-Fusion¨. This process makes glass water repellent and stain resistant, as long as basic maintenance is performed.

back to top

When to Call a Handyman
Sometimes a job is just too small for a licensed contractor. For example, do you just need someone to repair a gate, fix some doors, change a faucet or a toilet? Maybe you only need some caulking in the bathroom, or a picture hung. Perhaps your gutters need cleaning, but you don't want to get up on the roof yourself anymore. That's the time to call a handyman. Daniel Hernandez, owner of Handy Dan, a Diamond Certified company, suggests using a handyman when plans aren't needed and the job is small. Also, unless they have an active contractors license in good standing, a handyman can't do more than $500 worth of work in a day. A reputable handyman should have a local business license, insurance and a bond. Even though the job is small, make sure you get a written estimate with pricing either by the hour or by the project.

back to top

Deals on College Textbooks
In my day, the only place we could buy college textbooks was at the campus bookstore. All we did was complain about how expensive the books were and that was that. Now students have many more options, yet many don't bother to shop around. The typical college student will spend $300 to $500 on books every semester. My son's last bill for books came to $425. When a friend told him about buying online at half.com, he checked it out in the first few weeks of school. He shopped for 4 of the most expensive required books and was thrilled to save $140. One of his $40 microeconomics books was $5 used at half.com! It's worth checking out for the coming semester. By the way, some professors are helping reduce the tab for textbooks by placing material on electronic reserves so that students can access the reading online. This saves money and trees.

back to top

Help Stop Junk Faxing
By some estimates, every unsolicited junk fax that you get costs you 25 cents in paper and toner. That's on top of the inconvenience of having your line tied up and your sleep interrupted when the junk fax systems ring your fax number in a home office at night. While federal law banned unsolicited junk faxes more than 10 years ago, California allows them, IF the sender includes an "opt-out" number at the bottom of the fax. Not surprisingly, some numbers are bogus, so you are at their mercy. Linda Sherry from the non-profit group Consumer Action advises consumers to call the opt-out number, record the name of the company, and the time and date of your call. If that doesn't stop the unwanted faxes, file complaints with the California Attorney General, the sender's Attorney General and the Federal Communications Commission. For more information on how to fight this problem, contact www.junkfaxes.org.

back to top

Don't Delay Dealing with Dirty Ducts!
How do you know it's time to get your furnace and air ducts cleaned? Generally speaking, you should have the service done every 3 to 5 years, depending on the quality of the air filters you're using. Dirt gets through some low efficiency filters and into the ducts easier than others. Matt Farber, owner of Air Quality Heating & Air Incorporated, a Diamond Certified company, says another way to tell is by checking the fan compartment with a flashlight. Also look for dirt around the heat registers. A thorough cleaning, which includes brushing and vacuuming the ducts and cleaning the furnace, can improve your furnace's efficiency by 15%-50%. Dirty systems block airflow and overheat your furnace. This can lead to an early failure. In the Bay Area, a proper furnace cleaning in an average home will take about 2 hours and cost somewhere in the neighborhood of $200-$400.

back to top

Caring for Stone Countertops
All new stone countertops need to be sealed correctly with enough coats of a good quality sealer to make them last. That's the key, according to Greg Palmer, co-owner of Northbay Stone Works Countertops, a Diamond Certified company. After that, how you care for countertops will depend on the stone you have had installed. Granite countertops, which are great for kitchens because they don't react with acids, are very hard and don't need any special maintenance other than occasional re-sealing. You only have to re-seal granite, or any other new stone, when it shows signs of absorbing liquids. The other stones used for countertops, marble, limestone and travertine, are all organic and their appearance will change over time. To clean them, you must use a non-corrosive Ph-neutral stone cleaner only, or a damp cloth. Do not use any products that might scratch the surface, such as Ajax or Comet.

back to top

Kids Away at College? Here's How to Save Money on Car Insurance
In the scramble to pack your kids off to college, you may have forgotten to make an important call to your insurance company. Did you know that if your child is more than 100 miles away for home, and does not have a car at college, you can have them temporarily taken off your policy? I called GEICO and by not having a rated young driver on our policy, our premium is reduced by $363 for the next 6 months. I saved this much even though a surcharge for an earlier accident will stay on our record while the teen is away at college. My insurance company does allow the student to drive one of the cars if he comes home just for a long weekend. However, if the student comes home for more than 30 days and will be driving your cars again, you will have to have him or her re-instated.

back to top

 

Alameda County
Contra Costa County
Marin County
Monterey & San Benito Counties
San Francisco
San Mateo County
Santa Clara County
Santa Cruz County
Solano County
Sonoma County
Other Counties

 

 

 

 

 

 

©2002-2008 | American Ratings Corporation