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Santa Cruz County

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What did you like best about Zen Space Solutions?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/28/08 and 3/24/09. Customer last names have been initialized for privacy.



“They were fast. I liked the design and he was very responsive.” -Jamie L.
“I liked that they incorporated what I asked them to do. I saw some of the details that I wanted to see in my project.” -Olga L.

“They had the cheapest price and they did excellent work.” -Randy K.

“He was honest and courteous. He did exactly what he said he would do. I liked the product and the timing as well. I was very pleased.” -Jill D.

“The customer service, he was very good at following up and he answered all of my questions. He met all of my requirements and needs. He made sure that nothing was left behind.” -Anita A.

“The guy who owns the business was very good. I liked him. The product was good as well.” -Charlene K.

“They were very professional.” -David Y.

“They were efficient in terms getting things done on time and figuring out the best solution for what we needed.” -Kelly B.

“He was able to do it my way. I wanted a specific design in my kids' closets. Other companies told me I had to have it a certain way, but he gave me what I wanted.” -Sarah G.

“I liked that it was a small company so I was able to work directly with the designer and the owner of the company. He was willing to make suggestions that would save me money without sacrificing the look. Also, I liked the quality of the products and the quality of their work. I liked the end result of the project.” -Wendy S.

“He customized things to what the space looked like as opposed to using standard products.” -Claudia C.

“They were very neat and they did exactly what they said they were going to do.” -Leslie D.

“The owner is very personable, accommodating and he listens to his clients really well.” -Ron L.

“I like Trevor. He is intelligent.” -Jared B.
“They were very helpful in making suggestions on the design and the installation was clean. I was happy with the design.” —Bob B.

“They are a very good company.” —Bob H.

“I liked the customer service, the follow-up, the attention to detail and the flexibility between management and the crew. The work was also good quality. They did a phenomenal job.” —Ron Y.

“I like the fact that it is not a big commercial outfit, but more like a small îmom and pop" organization. He is customer service oriented and gives it all his time. I always felt like someone was right there supporting me every step of the way. My husband and I were really pleased. Everything was right on.” —Sue L.

“They are on time and they admit it when they make a mistake. They are good businessmen.” —John M.

“They are perfect. I referred them to other people. They do a wonderful job.” —Rise K.

“They have good prices and offer good quality work and service.” —Abe M.

“The quality was excellent and the customer service was outstanding. Trevor was very nice and easy to get along with.” —Matty C.

“The personal relationship, I felt like they really cared. They are also very responsible. If anything goes wrong, they take care of it.” —Sheryl M.

“This is our second time using them. They were very nice and answered all of my questions.” —Patricia O.

“Fast and efficient, they did a nice job.” —Steve A.

“They provided good service at a low cost.” —Mark R.

“The professionalism and quality of the work” —Grant D.

“The quality workmanship, and they were on schedule.” —John W.

“Customer service and the fact that they take the client all the way through the process” —Rick S.

“I like that they stayed on budget and finished on time.” —John W.

“Their knowledge of what they could do with the space” —Jill G.

“I felt like there werenít a lot of layers of responsibility. I did not have to go through three or four people if there was a problem. I could easily talk to the decision maker.” —Dave L.

“Design skill” —David Y.

“Trevor was honest.” —Cathy Q.

“They were very easy to schedule.” —Laura R.

“They were accommodating.” —Ms. L.

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