What did you like best about Walls Painting Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/2/2008 and 8/20/2008. Customer last names have been initialized for privacy. 

“I liked the actual paint job. It came out great.” —Marc A.

“The price was really good compared to others. They immediately came out and did the work.” —Brigitte B.

“I have used them before, and I felt comfortable with them.” —Joe B.

“They were very professional, and they started right away.” —Jean-Pierre B.

“Their attention to detail” —Alison D.

“They were on time, clean, efficient, and they did an excellent job. They were helpful, tactful, diplomatic, and they were good boy scouts.” —Merriam E.

“They took care of the problem of colors not matching. They didn't complain. They took care of things quickly.” —Gary G.

“The man who came was very efficient. He came early in the morning and finished the same day.” —Franc H.

“They were fast, clean, and easy to work with.” —Kristen J.

“They were prompt.” —Floretta J.

“Timely response” —Derek J.

“I thought they did a good job of protecting my wall from the weather. They came when they said they were going to and got it done in two days. I felt I got my money's worth.” —Don K.

“I felt very comfortable with the two painters that were in my home. They were clean, had good manners, and I thought they did a great job.” —Loretta L.

“The crew leader was easy to communicate with. He was clear about what they were going to do. He made sure I was getting what I wanted.” —Monica L.

“It is a combination of a number of things. We always like the people who came out and do the work. They are personable, fast, and professional.” —Graham M.

“They were cooperative with working with our tenants' schedules and not interfering with their business. They did a good job. We were very happy with them.” —Jim P.

“I like the work that the painter did.” —Janet R.

“The painter was punctual, clean, neat, and friendly. He did a fantastic job.” —Alan S.

“They did a good job of painting, and they basically finished it in a good time. The previous paint job they did lasted nineteen years. My house looks great.” —Byron W.

“They were fast and able to finish quickly. They were also reasonably priced.” —S.C.C.C.C.

“The guys do a good job, and they clean up well. I had a great overall paint job. They painted our whole condominium.” —H.B.

“They are fast, and they do a great job.” —D.C.M.

“Their price was good.” —C.C.

“They were consistent.” —M.

“They came when they said they would and exceeded my expectations. I've recommended them to three other people who were also very pleased with them. I was happy with the whole thing.” —Ginger B.

“I think their prices are fair and they do good work. They do it when they say they are going to do it.” —Joe B.

“The owner comes out and meets you. He is very personable, easy to get along with and follows through. If there is a problem, he will listen and usually fixes it.” —Linda B.

“Thorough, complete, good questions, and they did the right thing without being told.” —Denise B.

“They were efficient and they did a good job.” —Walter C.

“I felt that they did a wonderful job painting my house. I would use them again.” —Margary C.

“Jim offers good prices and good service. I am very satisfied with their work. I will be calling them shortly to set up a time for more work.” —Joe C.

“Very good communication and professionalism” —Bruce D.

“They didn't leave a big mess.” —Barbara D.

“They're good and personable. You can talk to them directly. If you have any problems, they're on it. They continue to work with you.” —Ernie D.

“They are great. I love them. Put them in the plus column for me all the way.” —George E.

“When they saw that I needed additional work, they went ahead and did it.” —Betty F.

“I've been doing business with them for some time. They are reliable and very professional.” —Pat F.

“The guy came out and explained to me in detail what was needed and how long it would take. He also recommended a handyman to help me with some things that were needed.” —Neva F.

“The customer service was good.” —Joy G.

“They were able to get the job done quickly. The workmanship was good and they didn't leave a mess when they left.” —Robert H.

“It was a beautiful job. It was very clean and quick.” —Margaret H.

“They did what they said they were going to do and the price was right.” —Tom H.

“I liked the service and the job they did.” —Christal H.

“They did a good job. They painted our rental without disrupting the tenants. Our tenants had complimentary things to say about them. All in all, it was a very good experience.” —Wendy H.

“Their professionalism, and they did the job in a timely manner.” —Jane J.

“They listened, the quality of their work was very thorough and they were willing to please.” —Kathi H.

“How fast they got the work done” —Emalou K.

“The workers were great. They were friendly and did wonderful work. I enjoyed speaking with Jim. He is an honest man.” —Rose K.

“I thought the work was excellent.” —Loretta L.

“We are happy with the outcome.” —Marcella L.

“Their customer service” —Mr.  L.

“They are very pleasant to deal with.” —Caroline M.

“The service and the people” —Pat M.

“They did it in a week. They were totally clean. The two guys that were assigned to this house were just really good at what they did. I was so satisfied.” —Judy M.

“Everything came out fine.” —Tom M.

“They did a very complete job and they cleaned up well. The paint job itself looks very good. They were very nice people to work with.” —Eleanor N.

“They were recommended to me. They cleaned up after themselves and were very satisfactory.” —Rochelle R.

“That they were good about cleaning up after the project and they were easy on my tenants” —Sandra S.

“They worked very closely with me. They were helpful, courteous and prompt.” —Doug S.

“I thought they were very honest. They were responsive when I had a complaint.” —Bob V.

“I like the price and their work.” —Peter S.

“I liked the crew supervisor. He was knowledgeable, friendly and did a great job.” —Candace W.

“They were professional and the quality of their work was at a very high level.” —Beverly W.

“They were very efficient, knew what they were doing and went about it in a friendly manner.” —Joanne W.

“Their attention to small detail is very good.” —A. C.

“Jim is very responsible. He does good work. When there is a problem, he stays right on top of it. He gives good customer service. When one customer complained about a flower pot on her porch because it was broken, he bought her a new flower pot.” —A. P. M.

“Jim came out and was very helpful. He walked us through the process and even helped us choose the colors.” —A. U. M. C.

“Their prices are very competitive. They were on time and did quality work. They worked with our station to get the job done. They were great to work with.” —C. F. D.

“They were friendly, easy to work with and got the job done fast. They were great.” —C. C.

“They were fine.” —F. C. P.

“They stood by their guarantee.” —Celia B.

“They were timely, efficient and thorough. They completed the job as guaranteed.” —Mark B.

“The painter and the owner were very open and communicative.” —Vera B.

“They were clean and did a good job.” —Sally B.

“They were on time and they did a good job.” —Jim C.

“I'd say, the quick response is what I liked best.” —Al C.

“I liked the fact that they showed up when they said they would. They were very conscientious. The job for the two-story house was done in two and half days. It wasn't easy, but they did it.” —Valerie D.

“They were quick.” —Shelly E.

“The house looks nice. I'm happy with the job.” —Margaret E.

“They showed up on time and were very reliable.” —Greg F.

“It was a good experience.” —John H.

“They showed up on time and got the job done.” —Paul H.

“They were careful and their workers were clean. They didn't make a mess.” —Ken H.

“Their professionalism” —Roger L.

“I felt they gave me a fair price and did a wonderful job.” —Joan L.

“I liked that they cleaned up after themselves and were reliable.” —Lora R.

“Just the overall responsiveness to my needs” —Jeff M.

“Quality work, responsive and helpful” —Barbara R.

“They were great to work with. They did a very good job.” —Cindy W.

“Quality” —Mary A.

“There isn't a particular item, but overall they did a pretty good job. They were very responsive.” —Shirley B.

“I thought it was a reasonable price. They prepared for the painting process really well. They protected my exterior surfaces from the paint.” —Kaye B.

“The way everything got done, it looked really good.” —Dorothy B.

“They were nice and easy to deal with. They were responsive.” —Larry C.

“They were fabulous, thorough and they did a good job. We did a remodel, which was a tough job, but they handled it beautifully.” —Mary L.

“They were responsive, they returned phone calls and showed up when they said they were going to show up. The price was fabulous. Also, the value for the job was good. They were very good about prepping and cleaning up. They didn't leave any trash around the house.” —Kevin D.

“They did good work in a reasonable amount of time.” —Barnie E.

“They did a fine job. They didn't need a lot of supervision.” —Teresa F.

“The quality of their work” —Jeff G.

“They were professional and friendly.” —John H.

“The service was good.” —Lewis H.

“They did a great follow-up.” —Janette L.

“They worked fast and were reliable.” —Kirk L.

“They were very good and cleaned up everything. The paint was high quality. They did a good job.” —Paul M.

“They were very friendly, professional and fast.” —Aaron M.

“I was satisfied. They communicated well and had the job inspected. It was satisfactory.” —Marilyn O.

“Very easy to work with” —Marshall S.

“They did a good job. They were timely and knew what they were doing.” —Chris U.

“They were very prompt and timely. I was happy with the quality of the work.” —Donald W.

“I liked their work and they were very easy to get along with.” —David W.

“We've used them many times. Their bids are fair, the service is very good and they are timely with their work.” —A. P. M.

“The price and the personable personnel” —C. C.

“They show up and finish the job on time.” —D. L. R. E.

“They get in and out and get the job done fast.” —Fred B.

“They were efficient and knowledgeable.” —Jim C.

“They worked very fast and had the job done in no time.” —George H.

“They came out to the house quickly.” —Marie S.

“They did a good job.” —Pete W.

“The owner” —Geri M.

“The work is very good quality.” —Susan S.

“The two men that came and worked were very friendly, personable and trustworthy.” —Juanita T.

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