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ClickAway
(831) 420-1200
303 Potrero, #42-105
Santa Cruz, CA 95060
(408) 626-9400
457 E. McGlincy Lane
Campbell, CA 95008
(650) 964-9500
4916 El Camino Real
Los Altos, CA 94022
(408) 732-4500
472 E. El Camino Real
Sunnyvale, CA 94087
www.clickaway.com
info@clickaway.com
For Small Business & IT:
www.clickawayIT.com
Richard Sutherland, CEO
SERVICES
Computer Sales/Service/Repair,
Hardware/Software, Network Installation/Sales,
Hardware/Software
IT Services
HOURS
Mon – Fri: 8am – 7pm
Sat: 9am – 5pm
Sun: 10am – 4pm
CREDIT
CARDS
MasterCard, Visa
CERTIFICATION/TRAINING
A+ Certified,
MCSE Certified,
Apple Authorized Service Provider
Workers Comp Insurance
Liability Insurance
State License No. 80348
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 413 random customer surveys made since Nov. 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We
declare that ClickAway has passed all of the rating steps and has earned
the Diamond Certified award, Certificate No. 516.
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Survey
Comments |
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Have a problem with your home or business computer? Not sure what to buy or how to install it? Call ClickAway – they’re computer specialists so you don’t have to be!
ClickAway is the one-stop solution for all your computer needs. They have a complete service department and capable technicians to diagnose and repair your existing computers. ClickAway is also a certified reseller for Apple, Lenovo, Dell, HP and other major computer manufacturers, so they stock the latest hardware, software, networking products and accessories. Whether you need a single computer or an entire network set up in your home or at your business, ClickAway can provide the hardware, software and expertise you’ll need to get the job done on time and with quality.
With some companies, once you’re out the door you’re on your own, but ClickAway supports their customers and the products long after the sale. Their expert staff is always available to help with any hardware or software question.
COMPANY
PHILOSOPHY
“Our company is built on the values of friendliness, honesty, communication, teamwork, efficiency, productivity and success, and we are dedicated to total customer satisfaction.”
EXCERPTED
SURVEY RESPONSES
“I have recommended them to a lot of people. They’re helpful, knowledgeable and great to work with.” —Jim H.
“I’m able to get any problems fixed fast so my computer isn’t gone for a long time.” —Audrey S.
“I like their support service. The technicians are very knowledgeable and they work hard.
They even made an extra effort to fix something that wasn’t a big issue.” —Robert S.
“I liked their customer service and turnaround time. Their pricing system is very simple. I plan on taking my laptop to them again.” —Chris O.
“I like their prompt service.” —Jeff L.
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Survey Comments
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