What did you like best about Western Fencing, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/16/07 and 4/9/08. Customer last names have been initialized for privacy. 

“I liked the quality of service, availability and expertise.” —Alexa B.

“I like the way it looks and the quality of the work.” —Anita J.

“They are very punctual and very good at what they do. They don't leave a mess.” —Linda B.

“They did what they said they would do.” —Bonnie B.

“Their service is good. I love the owner, Keith.” —Carlos O.

“I like that they run a no-nonsense business. They give you the best price and do the job right. They have been pretty responsive.” —Rick M.

“They are really friendly, efficient and they show up when they say they will. They come out and fix things when they break. They are just a very good company to do business with.” —Laurie P.

“They were very responsive.” —Kevin D.

“It looks nice. We are happy with the fence they installed. They did a good job installing it.” —Christi G.

“Everything was great. Keith was responsive to my needs and he did a wonderful job.” —Mary W.

“My fence looks good. I like how Keith has taken his time to come and fix a situation we had with our fence.” —Alesi M.

“The older guy that owns the company is nice. He came out to the job site, which I appreciated.” —Ron B.

“I thought they did a good job. They did what they said they were going to do.” —Sarriet F.

“Their price” —James S.

“Good work” —Stacie J.

“They're very efficient when they do the job.” —Bernice A.

“They got the job done.” —Linda B.

“They came and did a good job.” —Ann B.

“They were very proficient, professional and their price was fair. I was more than happy with the good quality work. I enjoyed working with the owner.” —June B.

“They did a good job and they were prompt.” —John B.

“He was prompt, he did everything he said he was going to do and the work was excellent.” —Bonessa

“I liked the fact that the bid he gave me was fair. They completed it on time, and he came over and walked with me to inspect what was done. I've already used them again. They were great.” —Carole B.

“The gentleman was very honest and he worked with Brian on getting exactly what we needed.” —Brian B.

“The promptness and workmanship” —Kurt B.

“They got in, did the job quickly and cleaned up.” —Fred B.

“They seemed very professional. Everything seems to be holding up. My son ran into the fence, so we called them and they came out and repaired it. They've been very nice. The owner is an extremely nice man.” —Patricia C.

“They were very organized in the way they performed and laid everything out. They were very timely.” —Kathleen C.

“They did a good job without any problems.” —Pat C.

“They had the material that we wanted.” —Bill C.

“They were very helpful and prompt. I have no problems with them. The gentleman came out and took the measurements. He was very nice, fast and responsible.” —John C.

“They were easy to work with, quick and good. They did right by me. I was pretty happy.” —Matt E.

“I liked their attention to what I needed and the fact that they quoted a price which was the same price at the end of the job.” —Mary F.

“I really like the look of the fence.” —Paula G.

“Good quality installation and materials” —Kit G.

“The quality was very high and the guy stuck to his schedule. He did a good job.” —Felicia G.

“Pricing and responsiveness” —Jeffery H.

“Keith is always on the job and he supervises his crew members. The fence came out perfectly. They were also done when they said they would be.” —Lydia H.

“Their prompt service” —Gail H.

“He did quality work. He did what he said he would promptly. Keith is a pretty professional guy.” —Justine H.

“Their promptness was great and they were here when they said they would be. They were very efficient and professional.” —Nancy H.

“The service and the quality” —Paige H.

“The timing, they were able to do the job at a very convenient time. It got done rapidly after I said I needed it done. The owner was on the job. The quality of workmanship was good. They also helped me change the valve of a pipe. It was all good.” —Robert J.

“They come when they are supposed to and do a good job. They seem to work pretty fast. They came back and re-aligned my fence when it needed realignment. I've gotten everything I wanted. They are working on another job of mine right now.” —Margarite K.

“Their product was great and so was the in-house customer service. They were just really responsive and the workers were very professional. They really explained things to me.” —Anna L.

“The customer service and follow-through” —Lauren D.

“They showed up when they said they would and were very pleasant.” —Denise L.

“They did it when they said they would.” —Ann M.

“Everything went according to schedule.” —Jennifer M.

“They did everything on time and were very responsive.” —Kim M.

“We already recommended them to another company. He answered our call promptly and came out with the materials. He had good service.” —Enedina M.

“We liked Keith.” —Judy M.

“He did an excellent job. He was very friendly, knowledgeable and did what needed to be done. We found him in the Yellow Pages. They had a great estimate which was very workable. He was very honest. He had a time line and completed it on time.” —Carmen M.

“They were prompt and it was a good installation.” —Vicky M.

“My grandson put it in, but the product was good.” —Anne N.

“It was fast.” —Nancy O.

“They are prompt.” —Liz P.

“They came when they said they would and sold me what I asked for.” —Theresa P.

“The owner is very friendly and his crew is phenomenal. I think they did a great job.” —Kathryn P.

“They had pretty good material.” —Bill P.

“They did the work promptly and did a good job. They were quick to fix things when we had a problem with them.” —Virginia P.

“They were prompt.” —Jerry P.

“They did a great job and got it done in a short time.” —Bernice R.

“They were very professional, prompt and they did everything that they said they would do.” —Mary R.

“I found his name in the Yellow Pages. He called me right back and made an appointment in the near future. He kept the appointment. He also did the work in the time he promised to do it and at the price he said he would do it.” —Mark R.

“The quality of their work” —Melissa R.

“They were fast.” —Ethel S.

“I've already used them more than once. He does such a good job, it's as straight as a string.” —Vivian S.

“They're very efficient. They got in and out quickly.” —Gayle S.

“That the owner came out and was involved in the whole process” —Karlene S.

“Keith gave us a really good consultation and advice and helped us select the materials. The service was excellent.” —Rainer S.

“I think they're awesome. We love Western Fencing.” —Terry S.

“They were very good. We liked how it turned out.” —Nancy S.

“The customer relations and their willingness to do the best they could” —Debra T.

“Professional but personable at the same time” —Anita T.

“Professionalism” —Mike T.

“The fence is a very good one. I thought they were very professional.” —Rick T.

“Efficiency” —Barbara V.

“They were fast and thorough.” —Susan W.

“The job they did, they did what they said they were going to do.” —Karen W.

“They're convenient, close by and their prices are good.” —Derek W.

“They followed through with what they said they were going to do on the contract and were timely.” —Jeffrey B.

“The quality of the workmanship and the personalized service from Keith, the owner” —Kim G.

“They kept to their schedule and did the work they were paid to do.” —Rita G.

“The fellow that gave the estimate, everything else was done promptly. We had no problems. If we had a problem, it would have been taken care of. They stood behind their work. We've had them come back out for additional jobs.” —Darnelle H.

“I liked the product.” —Pete K.

“When we needed something, Keith and the guys were always here.” —William K.

“Keith was nice, thorough and did a good job.” —Kelly M.

“They were organized, timely and they showed up on time.” —Maria M.

“Their service” —Barbara N.

“Pricing and workmanship” —DeAnna N.

“They did what they said they were going to do when they said they were going to do it.” —Clark P.

“They got on it immediately.” —Chiroperh S.

“He pretty much did what he said he was going to do. He came when he said he would and finished when he said he would. He did a good job.” —Cheryl S.

“He was easy to communicate with.” —Stephanie T.

“Pretty much everything” —Ruth V.

“Their response time, they came out right away.” —Debora W.

“They're very easy to work with and very responsive.” —Bakersfield J.

“The job was completed on time.” —Mary B.

“They were responsive.” —Ronald C.

“Very responsive” —Ed F.

“They put up my fence and did a professional job.” —Robert G.

“They were responsive when I found out I was missing some caps. They supplied the materials for one job.” —Deeanne H.

“The fencing looks new all the time.” —Mona L.

“They are pretty efficient and they know what they are doing. They are flexible with their pricing. Their price was higher than three other bids, but Keith worked with me and met me in the middle to make me happy. They've done more than one job for me. There was one problem, but I called them and they came out and fixed it right away. I'm a satisfied customer.” —Dave M.

“Attractive appearance” —Mark S.

“They delivered when they said they were going to.” —Pete D.

“Very reliable” —Sharon H.

“They were friendly and courteous.” —Kyle K.

“I like the product.” —Hap B.

“I liked the fence after the job was done.” —Norine H.

“The price” —Trevor N.

“They were nice in the beginning.” —Moran

“Happy with the vinyl fence” —Mike D.

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