Furniture – Teak

Santa Clara County

TOM'S OUTDOOR FURNITURE

(650) 330-0411

1470 El Camino Real
Menlo Park, CA 94025

www.tomsoutdoorfurniture.com tomsfurniturestore@yahoo.com
Tom Haid, Owner

SERVICES
Outdoor Furniture Sales
Teak

HOURS
7 days a week 9am – 6pm

CREDIT CARDS
Amex, Discover, MasterCard, Visa

EMPLOYEES
10


Workers Comp Insurance
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 150 random customer
surveys made since April 2005
asking each customer: "Would
you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction
with the quality received."

RATING STATUS
We declare that Tom's Outdoor
Furniture has passed all of the
rating steps and has earned the
Diamond Certified award,
Certificate No. 0666.

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Survey Comments

Tom's Outdoor Furniture has been enhancing the lives of Bay Area residents since 2001. Located on El Camino Real in Menlo Park, the company specializes in building high-quality teak tables, chairs, benches and accessories for outdoor use.

All furniture is constructed on the store premises from Grade A teak imported from Indonesia. Teak combines a rich and pleasing appearance with a durability that is unequalled by other timber. The wood is grown on government-sanctioned plantations, ensuring that natural rain forests and habitats are never disturbed. Customers have the peace of mind of knowing they are purchasing the best wood available from an environmentally friendly source.

Let Tom and his staff help make your back yard a personal retreat – a comfortable and attractive place for family and friends to gather and enjoy outdoor activities. Stop by their store or visit their website to see examples of the beautiful furniture they offer.

COMPANY PHILOSOPHY
"'Step Outside and Enjoy Yourself' is our motto. We help our customers expand their living space to the great outdoors right in their very own back yard. After all there is no place like home. We match the furniture to the individuals needs from start to finish. We have a full oodworking shop where we can take care of any after-sale needs. Any problems, just bring it in and we can fix it or replace it. You'll never get the runaround at Tom's!"

EXCERPTED SURVEY RESPONSES
"I like the personal service, knowledgeable people, and genuine involvement with the customer." —Linda A.

"They had the furniture in an open area and allowed you to look on your own. They had enough people on hand if you needed them or had any questions. They were very friendly and great with the kids." —Julli W.

"I like the fact that they are a one-stop shop for outdoor furniture. They were very personable and nice to deal with." —Annie L.

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