“The level of service, they answer questions promptly. If the agent I usually deal with is not there, another agent backs him up. I have dealt with five agents in the past, but by far she's been the best. ” —G. C. H.

“The service is friendly. They get back to me with answers to any questions I have. I also like the prices.” —L. S. M.

“She is very attentive and her people are friendly.” —Q. S.

“They are very helpful and always friendly. They always respond to phone calls and e-mails. They are like my family. They even send holiday cards, which I like. When I refer them to other people, my friends call me and thank me.” —Abeba Y.

“Professional service” —Shirley N.

“They are always accommodating. We have had a lot of financial problems lately, so when we are a little late on payments, they have been understanding as well as accommodating.” —Beverly W.

“I loved Pirie from the first time I met her. She and I come from the same background. She has given me great service and I recommend her to everybody.” —Birthe M.

“As far as I am concerned, everything is fine. I have been happy with State Farm for years.” —Mary G.

“The fact that she is knowledgeable and personable, she takes the time to really help her clients.” —Carol C.

“Anytime I call with a problem, they are very knowledgeable.” —Carlot W.

“Anytime I need something from her, she is there.” —Chin L.

“I like the personalized service.” —Susan M.

“She is pretty knowledgeable. They get back to me in a timely manner.” —Cynthia R.

“Prompt service” —Cindy W.

“They are very friendly and nice. They are just a good group.” —Delia E.

“She is very thorough and a no-pressure kind of person. She gives you all of the information. She answers all of your questions and makes sure you are fully informed. She does everything she is supposed to do.” —Donald M.

“She keeps in touch even when I don't need her services.” —Dormae F.

“The prices are not bad. They are not constantly bothering us by calling for the slightest thing. I wouldn't deal with another agent, even if they paid me.” —Elizabeth B.

“They are all very friendly and helpful. They answer my questions.” —Melinda L.

“So far, it's just been good. I am totally satisfied.” —Geraldine B.

“I like the employees. They are very responsive and always willing to help.” —Linda P.

“She keeps me posted. She even sent me a cute birthday card with a little Dalmatian on it.” —Kelly F.

“They have a good response time.” —Jay C.

“She is accessible. I can go to the office and she is there to answer all of my questions.” —Joan K.

“She is very friendly. Over a period of time she has learned the business well.” —Sally L.

“Pirie is very straightforward and honest.” —John T.

“The gals that work for her are great.” —Josephine B.

“Her follow-through” —Melissa K.

“She is very personable and attentive. When I ask about something, she immediately looks into it and gives me a price.” —Judy L.

“They always get back to me. At one time, I switched everything over to them. It was an all-woman group and they were just delightful.” —Tom T.

“Great service” —Julie B. “They are very personable.” —Karen T.

“They are very nice people and knowledgeable.” —Kathleen M.

“They are very responsive to me by phone and they make good suggestions. I have increased my coverage because of them. I have recommended their office to friends and will continue to do so.” —Ronda H.

“She goes out to the community. I have seen her at golf events and real estate functions. She is very professional. I have recommended her to many clients and she has always treated them well.” —Kimberly B.

“She does a good job. She doesn't pester me too much.” — Rebecca F.

“They have good communication. They keep me updated in a timely manner.” —Tamiko A.

“She is very personable. She makes sure that I understand what's involved in the policy and what the additional services provided entail.” —Marika L.

“The fact that I don't have to worry about my insurance” — Mary S.

“She is very personable. She always follows up and always adapts to any changes in my life. Her office staff is very good as well.” — Melba R.

“They have always been helpful and available. They are very attentive.” —Nathan C.

“Maybe the fact that she doesn't bother me a lot.” —Marlene W.

“They personalize the service.” —Paul M.

“I have never had any problems. They have always been available to me.” —Phyllis S.

“I actually think she thinks about me and my needs.” —Jean P.

“She is very accessible.” —Maryanne J.

“They are pretty responsive.” —Diane B.

“She was professional and courteous.” —Robert C.

“When I want something, I get a fast answer, which straightens me right up.” —Lorraine O.

“They are very kind and client oriented. Everything is good.” —Sang K.

“They are very nice over there.” —Shirley S.

“She is prompt and helpful.” —Sandhya Y.

“They are pretty thorough and they have pretty good follow-through. They give me good service.” —Hazel V.

“They are very prompt and responsive.” —Anna G.

“She is helpful, knowledgeable and accessible.” —Harold M.

“I've only been with her a few years now. The first meeting went very well in regard to her understanding of our needs. It's been great ever since.” —Jeanne C.

“She is very personable.” —Chris L.

“The knowledge and responsiveness” —Nancy L.

“She tries to understand what our interests and needs are.” —Wendy D.

“She is just very helpful and a positive thinker.” —Dennis H.

“The office staff is just terrific. They always call back ready to help.” —Erin K.

“Her professionalism, she tries to help her clients.” — Patricia C.

“They were very responsive to my concerns.” —Virginia S.

“What I like best is the customer service in her office. I think they have good follow-up and good responses to questions.” —Julie E.

“We used to work with another State Farm office, but the transition to them was very smooth.” —Marianne D.

“They communicate well. They are proactive and they do regular check-ins. They don't just let things drift.” —James P.

“They are very prompt. It seems like everybody knows what they are doing. I don't get bounced around.” —James W.

“They are just easy to work with.” —Diane M.

“It was just very easy, straightforward and honest. They didn't try to sell me anything I didn't need. They were very knowledgeable too. They looked over my current coverage and evaluated what I did and didn't need.” —Landon Y.

“They are easy to get a hold of. They respond quickly to questions, and things like that.” —Lawrence D.

“Most of her employees are very competent.” —Cheryl M.

“Very professional” —Mary A.

“They are personal and friendly.” —Anna H.

“The agent is very accessible and helpful. They keep you updated. I'm very happy with her. She doesn't try to sell us products. She makes suggestions according to my actual needs.” —Winston C.

“She is fine.” —Jennifer H.

“She is very personable. Any questions that I have, she will have answers for. If she doesn't, she will research the answers and get back to me.” —Cheryl S.

“I've been using State Farm for years. When I moved here, she was the closest agent. She was friendly and she did a good job, so I stuck with her.” —Mary P.

“She is reachable and informative.” —Marci F.

“She figured out how to customize her pitch to me as a client.” —Stacey O.

“She was very thorough in looking at our policy and telling us what we needed and didn't need.” —Paula M.

“I like State Farm. I like the ease of doing business over the Internet.” —Carol L.

“She is willing to drive to where I am, instead of me having to drive there.” —Colleen M.

“Overall, she is pretty good.” —Joshua A.

“She does what she promises to do.” —Joyce G.

“It was a very good experience.” —Bernadette K.

“They are helpful.” —Mitchell R.

“They call me back. To me, that is really important. Her office staff seems to be very knowledgeable and qualified.” —Nicole Q.

“That I can always reach somebody” —Linda S.

“She is very personable and she follows through.” —Pamela O.

“The customer attention” —Jennifer M.

“I just like it because it is a known product. I like State Farm. Also, they are very easy to talk to.” —April M.

“It was easy to keep our existing service with her. However, I'd still use her anyway. She answers my questions and offers a good service.” —Jayendra P.

“She is friendly, outgoing and she tries hard.” —Charlene L.

“Their familiarity with our needs” —Jennifer B.