What did you like best about Statcomm Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/23/2006 and 1/10/2008. Customer last names have been initialized for privacy.

“They are great to work with, knowledgeable, professional, and they communicate well. We work with them often. Brad and Mark are the best.” —Sam

“They came when we called them and got the work done.” —Charise G.

“Brad Hancock” —Mark Z.

“They were right there in an emergency.” —Russ J.

“They are on time and professional.” —Kim P.

“I liked that they were diligent and on time.” —Jana H.

“They're very responsive.” —Ben P.

“They have been consistent since we began using their services, and they do a good job.” —Tim J.

“Great communication responsiveness” —Patrick S.

“When I call, they help me out in answering my questions.” —Linda

“They're very professional and efficient.” —Peter G.

“The professionalism of their service and immediate response “ —Martha L.

“The personalized service” —Rex S.

“The quick service and fast response” —Ann W.

“They're reliable, and they do what they say they're going to do. Both the technician and the office staff were great. They even come out during their off hours to assist me when I need help.” —Susan L.

“Their promptness” —Kirk L.

“Good service and friendly people” —Matthew M.

“The response and the quality of work” —Richard M.

“They're on time, and they do good work.” —M. H.

“They're customer service is great, and they do what they say they're going to do.” —Jim H.

“The response time and thoroughness of the work” —Bob Z.

“I like the service so we use them every day.” —Ron B.

“They're thorough and detail-oriented.” —Nick P.

“They did the work in a timely manner.” —Steve M.

“Our alarms went off the other day so they promptly came out to find out what was going on. I really appreciated Randy Graves giving me a follow-up call the next day.” —Jan

“Everything” —Thomas R.

“Good communication” —Bob C.

“They were easy to get along with. They did the work in a timely fashion.” —Wendy

“The customer service” —Paul D.

“They fixed my gate.” —Barbara B.

“Response time” —Roger H.

“They are able to come out right away.” —Elizabeth

“I thought they provided good service.” —Nina M.

“They know what they are doing.” —Henry S.

“They got here very quickly.” —Maureen P.

“Their quick response “ —Honna W.

“They're very prompt, and they do the job quickly.” —Lloyd K.

“They're professional, accurate, dependable, and they do what they say.” —Annette

“They're very responsive when you call them.” —U. F. R.

“They follow up well on service calls.” —Gary N.

“I like their responsiveness and customer service.” —M. H. M.

“They provide great customer service.” —Ron N.

“Their product knowledge” —Jim K.

“They get back to you quickly.” —Angelica L.

“I like their professionalism. I appreciated the courtesy call they made when I started this job.” —George

“They come when we call. Also, they always answer our questions.” —Rad B.

“They followed through with phone calls.” —Brita

“They're prompt, courteous, and responsive to phone calls.” —Maryanne L.

“I like Schwank.” —Fred T.

“They respond promptly to inquiries and requests.” —Byron B.

“They follow up promptly.” —Shelley T.

“They provide overall good service.” —Lori K.

“I know the owner very well.” —George W.

“Theyíre professional, and they know what they're doing.” —Stephanie B.

“I like their customer service, knowledge, and they go above and beyond the call of duty. They also respond quickly to emergencies.” —Angie F.

“Although the owner lives in Santa Cruz, it was no problem for them to come out.” —Liz K.

“They paid attention to details, and they came up with a plan for the job before they started it.” —Roger W.

“They respond promptly and well.” —Michelle R.

“The service was really good.” —Ms. G.

“The representative who came to the job site was very friendly. Also, when they came back to test the equipment, they were very polite, and easy to work with.” —Art O.

“The serviceman was very knowledgeable, and he went the extra mile to correct our problem with the electric gates.” —Deborah M.

“The knowledge of their technicians” —Nicholas M.

“They got it done.” —Al R.

“I've been using them for fifteen years, and they've been reliable.” —Tim D.

“The response time” —Coleen C.

“Their immediate response when I called” —Stoney M.

“They come out on time.” —Irene E.

“The service technician was really good.” —Chuck B.

“The overall service” —John C.

“They're really efficient and do a great job.” —Susan H.

“They do the job well.” —Carlos B.

“I thought they were very professional.” —Kanoti K.

“They normally keep to schedule and come out in a timely fashion.” —Tony D.

“They were responsive and gave me good service.” —Abigale M.

“Their knowledge” —Roxanne S.

“They seemed to be very quick, knowledgeable, and thorough.” —Jerry S.

“They came out right away.” —Jeanne C.

“They were pleasant, professional, and they showed up on time.” —Richard W.

“Their availability” —Property m.

“The guys who come out are really good and responsive.” —Laura G.

“They were very nice and courteous.” —Ruby T.

“They do the job.” —Rosalyn U.

“Their responsiveness” —Sunil S.

“The technical knowledge” —Dave

“They've been very responsive up until this year. The fire side of the business is still good though.” —Larry R.

“They're reliable, and they keep appointments.” —Roger S.

“They seem thorough.” —Rod F.

“The emergency service” —F. D. & M. Y.

“It went pretty smoothly.” —Jerry B.

“Itís not easy to find qualified people to do this kind of work.” —Mark O.

“The service seems good, and I'm sure it will be great once we get things squared away with the accounting representative.” —Debbie K.

“That they are close by and they return calls promptly” —Patricia V.

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