What did you like best about Squires Lumber and Fence?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/10/07 and 2/28/08. Customer last names have been initialized for privacy.

“Professionalism” —Steven D.

“They did a very good job. I didn't have any problems.” —Kim V.

“They were very nice. I had limited contact with them, since I was housebound. We were very satisfied though.” —Aida L.

“They were accommodating.” —Brigitte F.

“The guys who came out and did the work were very skilled, quiet and neat.” —Judy M.

“They did a quality job fast.” —Dave H.

“Good family-operated business” —Tony S.

“The men worked and didn't stand around and talk. They cleaned up very well afterwards. They did their job.” —Edna T.

“They were very considerate of all the plants around the fence. They took great care in what they did and they cleaned up when they were done. We were very pleased.” —Gordon C.

“They were fast and efficient.” —Sue A.

“I liked the fact that they got the job done really quickly.” —Lee W.

“The owner is a nice guy. He's very committed to doing good work. He delivered what was promised.” —Carlo S.

“They were clean, precise and on time.” —Juhn G.

“They did a good job and there was nothing for me to micro-manage.” —Paul T.

“They tore the fence down and put it back up correctly.” —John H.

“They came out, measured and gave me a bid right away.” —Mark Y.

“They seemed very professional.” —Bruce S.

“The fencing” —Elmer S.

“It was done in one day and they were really quick.” —John N.

“They are friendly. I like that it's a small company.” —Ron B.

“The fence looks great.” —Jane R.

“They were professional, very responsive, nice, on time and they did a good job.” —Julie S.

“They showed up when they were supposed to.” —Rich S.

“They came here quickly and did the job fast.” —Gary W.

“I liked the fact that they came out right away.” —Rudy P.

“They got the job done quickly.” —Aldne P.

“They did the job to the proper specifications and came when they said they would. They
completed the job fine.” —Val I.

“They worked quickly, efficiently and did the job well.” —Arlene M.

“They came out and did the job in the time that they said they would for the right price.” —Grant M.

“He listened to what we had to say and made a few suggestions. The workers were very good and quick.” —George S.

“They showed up on time.” —Robert K.

“The quality of the fence, their timeliness and the good scheduling, they're a great company.” —Bruce M.

“They were quiet, neat and picked up after themselves. We've been using them for 15 years but we've never had problems.” —J.D.S.

“I like the professionalism and friendliness of the lady who answers the phone. Had she not been the way she was, I would've gone somewhere else. So my first contact with the company was a good experience and that convinced me to go further and get a quote. She was very down-to-earth and informative.” —Lori C.

“The fact that they showed up when they said they would and got the job done fast.” —Andrew S.

“They got the job done.” —Judith W.

“They cleaned up the trash and finished the whole job.” —Ivy C.

“The quality of the work” —Aaron K.

“They did the fencing for me. They were very nice.” —Vivian E.

“They did a good job and came out both times exactly when they said they would.” —Gary G.

“I am totally satisfied with the great work they did for me.” —Chris T.

“They were prompt, efficient and they did good work.” —Rod L.

“They showed up on time, did a beautiful job and a spotless clean-up.” —Willa B.

“The quality of the work they did and their ability to complete the job in one day” —Fred V.

“They worked very fast.” —Forest H.

“They did an excellent job. I have no complaints.” —Eunice

“They were able to do the job in one day. I have no complaints about the job they did.î –
Frank M.

“They were personable and they listened to what I had to say. They repaired my fence and did a good job.” —Dave T.

“The efficiency of the workers and the price.” —Dan K.

“The work they did on the fence and the knowledge of the installers” —Mr B.

“They were prompt, they showed up when they were supposed to and the price was very fair.” —Cynthia W.

“They came and did the work.” —Dave C.

“The construction of the fence looks strong. They were able to complete the job in one day.” —Pamela S.

“They came right out and did the work.” —Glenn T.

“They were prompt and did all-around good work.” —Richard G.

“All aspects, they were prompt, they did the work on time with no-cost overruns and built a good quality fence.” —Meredith W.

“I love them. They always have what I need and they are good people.” —Tom B.

“They were fast, professional, the prices were competitive and the fence is beautiful.” —Melanie G.

“It was easy. They measured, ordered the products and did a beautiful job.” —Norma M.

“The workmanship was excellent. They were responsive, clean and very careful in our yard.” —Tom D.

“They were very straightforward, accommodating and they did exactly what they said they would do. There were no problems.” —Dennis G.

“They were quick, efficient, accommodating and the finished project was excellent.” —Janine C.

“They did a great job with the fence and they were punctual and courteous.” —Jeff S.

“I thought they were friendly and they got the job done quickly. The quality of the job was good. I also thought that they offered good prices.” —Edwina D.

“They were in and out really quickly. They were clean and the finished product looked great.” —Patricia S.

“The quickness of doing the job” —Marie M.

“That they did it the way I designed it.” —Charles C.

“They were extremely professional, on time and the work was superior. They also cleaned up.” —Miles R.

“They were very friendly and gave me a nice written estimate. The work was done on time and everything was cleaned up.” —Eugene V.

“I called and told them what I wanted and they took care of it.” —Jerry W.

“They stuck to their bid and the work was great.” —Michale L.

“The great communication, timeliness, courtesy, great work and the fence turned out beautifully.” —Vicki M.

“They came when they said they would and did the work dependably.” —Johna J.

“Michelle, the salesperson” —Linda A.

“They were very knowledgeable, their price was competitive and the owner was honest and truthful.” —Stuart S.

“The quality of the product” —Mark M.

“They were quick and they used good materials.” —Karen L.

“I like that they were prompt, polite and they didnít leave until the job was done.” —Jan C.

“They did good work and they were very kind.” —Margaret B.

“I liked that they were able to keep things clean and finish the job on time.” —Brett A.

“They do the job well.” —Ed H.

“They built it the way they were supposed to. Everything was great. I'm satisfied with everything.” —Keith R.

“I thought everything was great. They were fast, efficient and very helpful.” —Kelly K.

“They did the job right.” —Barry M.

“They were timely and got the work done quickly.” —Andrew H.

“They did a good job putting up the fence.” —Diana M.

“They did what they said they would do.” —Bill C.

“They gave me plenty of options on materials and kept appointments. They made the process a lot easier, and by the way, they integrated my insurance with what I owed. They had a good handle on it.” —Richard F.

“They did a good job.” —William M.

“They were friendly, they cleaned up and concentrated on doing a good job.” —Steve P.

“They got the job done quickly.” —Alan P.

“They did a good job putting in the fence.” —llene S.

“They came out and did what they said they would do.” —Gerhardt S.

“They were very easy to deal with.” —Elaine P.

“They were quick, friendly and they did a good job.” —Debbie A.

“They were polite and did a quality job.” —Carol P.

“They were on time, they cleaned up after themselves and did a good job.” —Lawrence F.

“The fence looks great.” —Jeanette M.

“I thought they did a good job. The fence looks great. They used good quality material and got the job done in a timely fashion.” —Delores B.

“They gave me a quick estimate and did what they said they would. They did a good job.” —Ellen D.

“They were responsive and they did what they said they would do. They got the job done fast, way ahead of schedule.” —Mike M.

“The material they used was very good. The pricing was also competitive.” —Michael C.

“The quality of the work” —Carla M.

“They were on schedule and they got the job done quickly.” —Marcy B.

“They did a great clean-up job and they were very professional. I also think the finished product looks great.” —Jane C.

“They got the job done.” —Glen H.

“They were quick and they did a good job.” —Melinda L.

“The guy who came out was very professional. It seemed like a professional organization and I got the impression that it was a good quality company.” —Kevin H.

“They did the work fast and they were clean.” —Hector N.

“I liked the quality of their work. They had a really great contact person who was very knowledgeable. She answered all my questions and really helped me find and design the correct fence and gates. She was wonderful.” —Karen E.

“I liked the prompt way in which they handled things.” —Robert S.

“They were very prompt.” —Dana B.

“They were fine. We are happy with the work they did.” —Eric C.

“They told us what they were going to do, explained everything and did the job just like they said they would.” —Dawn M.

“They were easy to work with and fast.” —Tony M.

“They were very timely. I had no hassles with them. The quality was good too.” —Max G.

“The speed and the type of construction” —Jennifer S.

“They were very thorough and they talked to us about what was going to be done.” —Kathy D.

“Their punctuality and getting the job done quickly” —Tanya K.

“They did a good job.” —Carol Z.

“The fence is put up very well and they did a professional job.” —Darrell J.

“They were on time.” —Jack L.

“They were pretty efficient and clean.” —Dan D.

“They came out on time and did the job.” —John M.

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