What did you like best about Signature Kitchen & Bath Design?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/14/2006 and 8/30/2007. Customer last names have been initialized for privacy. 

“I liked their design work.” —Bruce B.

“I liked Patty. She was so honest, and anything I needed, she got for me. She provided great customer service.” —Lynn C.

“The good customer service” —Boon C.

“I liked their customer service and quality of work. They really went out of their way to do an excellent job.” —Tamara C.

“They were very helpful and knowledgeable when it came to products and design.” —Andy C.

“I liked working with them. I really liked Patty. She gave us very helpful advice, and she was able to accommodate some of the structural problems. She was great to work with. We were satisfied with the cabinets.” —Dianne D.

“I liked the personal touch and the good interaction despite all the change we went through.” —Francis F.

“In dealing with them, they were always really nice, accommodating and helpful.” —Sue F.

“I liked the fact that the guy was very flexible with the design. We searched for a year, and all the other companies wanted $5000 upfront, but we didn't know if we would even like what they would make. Signature on the other hand worked with us until we were satisfied, and there wasn't that pressure of being locked into something we weren't satisfied with.” —Tamera H.

“Ross who helped us out had the knack for doing things that we wanted done.” —Wayne I.

“Patty's professionalism and knowledge” —Vicky K.

“They have very good customer service.” —Susanne L.

“Having patience and listening to our needs” —Patricia N.

“I thought the customer service was excellent. I liked pretty much everything about them.” —Sandy O.

“I like the fact they did a lot of follow-up, and when a problem came up, it was solved quickly.” —Sean P.

“They provided great service, and they communicated with me very well.” —RG B.

“I thought their service was very good.” —Rick R.

“I liked working with Patty. It was very easy, and she did a terrific job on the design of my kitchen. They were very pleasant to work with.” —Wilma R.

“It was a good design, and I got very responsive help from Ross.” —Sandra R.

“They were easy to work with. Everything was delivered when they said it would, and they came out to check the cabinets. I couldn't say enough nice things about them.” —Marcy V.

“I liked Ross' personal service, and they were flexible with customized changes we wanted to make. If there were any problems, they would fix them expediently without charge. All around, the customer service was great.” —Dean W.

“Ross is easy to work with. He is open and honest. I like that he works to understand what the customer wants and doesn't try to sell you what he wants.” —Lynn Z.

“They are a professional service. They accommodated us with what we needed and solved problems that came up.” —Isaac A.

“Ross gave us a fabulous design and the quality of the cabinetry was outstanding.” —Linda A.

“The cabinets and how they responded when I had a problem” —Frank A.

“The personal service and the attention to detail were great. When they came out, Patty check-listed everything and handled any problems that came up. I loved that.” —Elaina B.

“The personal attention” —Robin B.

“They do a great job.” —Marilyn B.

“They were very familiar with cabinet design and with what they could and couldn't do. The options they gave us were invaluable.” —Sara C.

“I dealt with Patty and she was excellent.” —Norma D.

“I think the representative I dealt with was great. I had very good service from Ross.” —Mr. E.

“I liked the customer service, competitive prices, and the convenient location. They're a great company to work with.” —Laura F.

“I thought the kitchen designer was very knowledgeable.” —Salena F.

“I knew what I wanted. We got it and they handled it efficiently.” —Marilyn G.

“They are practical and down-to-earth.” —Tom H.

“They pay attention to detail.” —Chin H.

“I thought they did a great job. I love the selection they have.” —Mr. L.

“The person that I worked with was very patient and helped me a lot.” —Soonyi L.

“I liked the service I received.” —Sara L.

“I thought Signature had very good customer service, and they were very responsive to what I wanted. I thought they were very pleasant to work with.” —Mr. N.

“Their salesmen were great.” —Carolyn O.

“I liked how they took responsibility for the delivery and made sure everything was there.” —Katrina B.

“They were pretty straightforward.” —Cesar A.

“The great designer we worked with, Ross” —Bill C.

“The staff and sales representative were great.” —Bijan D.

“It was a small shop and they provided personable service.” —Stephanie G.

“I like the owner. She's very down-to-earth and she tried to please me.” —Joy G.

“I liked their creative design.” —Diane H.

“I thought they were very nice and helpful. I've recommended them to several friends and family members.” —Vicki H.

“They were patient, willing to work with me and provided many alternative ideas.” —Patrick P.

“They're pretty responsive. They worked hard to meet my needs.” —Rocky R.

“I liked working with Ross.” —Paul W.

“The designer was very educated and accommodating. She discussed what sort of remodeling options I had.” —Laila C.

“They did the job.” —Mr. M.

“Their products were very good and we were happy with the cabinets they installed.” —Kathleen P.

“I think the service was good.” —Kathy G.

Back to Profile

Alameda County

Contra Costa County

Marin County

San Francisco

San Mateo County

Santa Clara County

Sonoma County