Real Estate - Roof Inspections

Santa Clara County

Shadowfax Roofing Inc.

(408) 265-2490

(408) 265-2757 (Fax)

1366 Santa Fe Drive
San Jose, CA 95118

Serving Santa Clara, Alameda, Contra Costa, San Mateo and Santa Cruz Counties

www.shadowfaxroofing.com
jerry@shadowfaxroofing.com
Jerry Shaffer, President

SERVICES
Roof Inspections
Roof Repair
Roof Replacement

HOURS
Mon – Fri: 8am – 6pm
Evenings & Weekends: By Appointment

CREDIT CARDS
American Express
Visa
MasterCard
Discover

EMPLOYEES
6


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 894247

CUSTOMER LOYALTY
Based on 100 random customer surveys made since January 2009 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Shadowfax Roofing Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1481.


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Shadowfax Roofing Inc. of San Jose is a private, family-owned business that specializes in roof repair and replacement for single and multi-family dwellings. Jerry Shaffer established his own business to bridge the gap he’d seen at other firms between what salespeople promised and what the company actually delivered. He prides himself on being able to consistently meet expectations while keeping standards of quality and service high. The 15-20% per year growth Shadowfax Roofing has experienced is proof that it is, indeed, delivering.

With extensive knowledge in wood shake, asphalt shingle, concrete and tile and low-slope roofs, Shadowfax Roofing is qualified to take on almost any type of re-roof or repair. When they meet with you they’ll take the time to answer all your questions and thoroughly assess your needs. Estimates are always free! You’ll get quality workmanship from certified installers who really know their stuff and take pride in what they do. Pricing is competitive and major roof replacements are backed by a 10-Year Workmanship Warranty. Shadowfax Roofing also offers comprehensive roof inspections for those about to engage in real estate purchase. They’re happy to address any of your roofing questions – just give them a call.

COMPANY PHILOSOPHY
“We treat every customer the way we’d want to be treated as a consumer, and take a genuine interest in assessing and meeting their specific needs. Everyone should have a positive roofing experience and walk away with the feeling that they were treated fairly and given a great product at a competitive price.”

EXCERPTED SURVEY RESPONSES
“Very nice people, very efficient, and the owner came here immediately after I called him. He never let me down. They have good customer service. They were fast, reliable, and they did a clean job. They were wonderful.”—Jackie E.

“The owner of the company came back after it was finished and checked it. He followed up. I thought they did an excellent job.”—Hilly B.

See Survey Comments



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