Plumbing

Santa Clara County

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What did you like best about Rescue Rooter?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/2/04 and 7/28/2007. Customer last names have been initialized for privacy. 

“They are courteous and quick.” —Vito M.

“They were very polite and explained everything that they were doing.” —Sandra E.

“They are polite, and they aim to please.” —Thereasa H.

“They are easy to do business with, and they keep good records from previous visits.” —Millie P.

“They were responsive and professional. They did a good job.” —Carol M.

“They came in an emergency, during a wedding and fixed the problem.” —Hestan O.

“They were fast and professional.” —Robert F.

“They were fast.” —Jose M.

“It was a while ago, but I remember that they were prompt and professional. We haven't had a problem since, so it was fixed right.” —Heidie R.

“They explained to me what was going on with my pipes, and they gave me lots of choices to fix it.” —Son N.

“The technician was very good and well versed. He explained everything and gave me good advice.” —Debera S.

“They were fast in getting here.” —Zeke T.

“I think their customer service is great.” —Kim H.

“The young man that came out was very patient and did a terrific job.” —Paul H.

“They work very hard and the workers are very nice.” —Maria A.

“They were very personable.” —Taiko T.

“They were very prompt.” —Kelly J.

“They were courteous, seemed knowledgeable, and they were quick.” —Jim P.

“They were on time.” —Matt H.

“They came out very quickly.” —Bill M.

“They were quick to come out and fix the problem.” —Heather W.

“The friendly service” —Jack B.

“The came out quickly, cleaned up after, and did a great job.” —Lee B.

“They came in, we talked about the problem, and we negotiated a price. They did the job exactly as they said they would, and they finished on time.” —Brian K.

“They were able to come out quickly and fix the problem quickly.” —Barbara H.

“They are courteous and professional.” —Roger D.

“They were competent and gave us some good advice.” —Jan S.

“They solved the problem pretty quickly.” —Hellen M.

“They were professional and courteous.” —Ray P.

“They came out on time.” —Lenard Y.

“They came out right away.” —Frances A.

“It was quick and convenient.” —David F.

“They explained everything and they were very neat with the clean-up.” —Jacklin S.

“They came out right away when I had a problem.” —Linda K.

“The people they sent out did a good job.” —Mary D.

“They are clean and fast.” —Stephanie T.

“They did what they said they would do in a timely manner on a difficult job.” —Kirt B.

“The guy who came out took his time and did the job correctly.” —Sandra L.

“They came out and did a good job.” —Olga M.

“They carefully explained everything they were doing and told me how to prevent the problem from happening again.” —Sean Z.

“They did a very professional job.” —Bill W.

“I liked his personality.” —Edward C.

“They came and fixed the problem.” —Jenett P.

“They were friendly, prompt, and they went out of their way to help me.” —Lalitha S.

“They were able to clear the clog.” —Brad C.

“They were on time and did a good job.” —Maggie M.

“They were quick and cleared the clog.” —Mr. F.

“They were very responsive and did quality work.” —Patrick M.

“They are consciences and friendly.” —David H.

“The person who came was very friendly and professional.” —Kasi R.

“From what I recall, they came out quickly and cleared the clog.” —Dayna G.

“They fixed the drain.” —Lolita D.

“They came out on time.” —Corbel D.

“They fixed my problem.” —Rich L.

“Once they got here, they took their time and did a good job.” —Jody G.

“They showed up on time and worked fast.” —Jeff T.

“The most recent person they sent out was very pleasant and explained everything that he was doing.” —Judy C.

“They did a good job.” —David R.

“They came out right away and fixed the problem.” —Doug I.

“They are professional. All the way from the person answering the phones right down to the technician they send to do the job.” —Ernie P.

“They seemed very thorough.” —Robert R.
“They fixed it the first time.” —Albers D.

“They came out and got the job done with no problems.” —Ellen H.

“They cleared the clog.” —Lynn R.

“They were friendly, fairly knowledgeable, and easy to work with.” —Joe G.

“They came out quickly, and the guy seemed to know what he was doing.” —Dawn M.

“They showed up on time and got the job done.” —Robert E.

“The got here quickly.” —Dave D.

“They come out right away, and they do a good job.” —Candy V.

“They came out very fast.” —Greg S.

“They were very nice and they got the job done.” —Gerken T.

“They were available when I had an emergency.” —Roland E.

“They do good work.” —Jason G.

“They are prompt.” —Kinya N.

“They did a great job for me.” —Bill R.

“They were able to fix our problem.” —Cindy N.

“They were easy to find, and they came out quickly.” —Dan A.

“They fixed the problem and so far we haven't had a reoccurrence.” —Charles C.

“They are courteous and fast. I have used them quite a few times.” —Dolores G.

“They came out very quickly.” —Tutu R.

“They're prompt and reliable.” —Armin D.

“They got the job done.” —Olga S.

“They were prompt, friendly, and they got the job done.” —David D.

“Their response time is very good.” —Connie W.

“They came out quickly.” —Lyle W.

“They are quick and friendly.” —Gloria Q.

“They were available when I needed them. It was an emergency situation.” —Jim T.

“They are friendly, prompt, and professional within the scope of what they do.” —Catherine M.

“They were prompt.” —Gloria W.

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